Our initiatives
We support our communities’ needs through volunteering, giving and strategic programs.
Heart of Experian
Our spirit of corporate responsibility is embodied through the Heart of Experian, our community involvement initiative mobilizing our employees to drive positive impact by contributing to causes important to them. Employees contribute via work-time volunteer opportunities, charitable donations and other support for nonprofit organizations.
In fiscal year 2025, our North America employees contributed over 31,100 volunteer hours and raised $975,000 through our matching gifts program for more than 2,060 nonprofit organizations. Through initiatives like these, and many others, we can make a positive difference in our communities.
Matching gifts program
Heart of Experian matches employee contributions to nonprofit organizations and schools up to $500 per fiscal year. Additionally, for each volunteer hour an employee tracks, the nonprofit receives from $25 up to $1,500 per year.
Volunteer time off
Our best-in-class volunteerism program provides every employee with 16 hours of paid volunteer time off per year to support organizations important to them.
Employee resource groups (ERGs)
ERGs help drive our Heart of Experian initiatives. In fiscal year 2024, our mental and physical health and caregivers ERG raised $152,000 for local organizations during their annual ASPIRE Charity Golf Tournament for local organizations. This is just a one example of our North America ERGs supporting diverse communities within Experian.
Community Champions
We couldn’t reach as many nonprofit organizations as we do without the support of our Community Champions. This network of rockstar colleagues is committed to going above and beyond to support the Heart of Experian. They represent various ERGs, business units and geographic locations and drive grassroots volunteer, giving and social innovation efforts across their teams.
Operation HOPE
Operation HOPE is uplifting disenfranchised youth and adults from poverty to thriving in a credit ecosystem. With their education and counseling programs, and our credit education, capability and services like Experian Boost, we provide critical credit access.
OCHCC
The Orange County Hispanic Chamber of Commerce represents and provides access to 30,000 Orange County Hispanic-owned businesses. Experian supports their mission through scholarship funding and mentorship for youth members, as well as ongoing credit education.
SaverLife
Our partnership with SaverLife empowers low-income individuals to improve their credit scores while increasing their savings. Experian Boost™ is introduced to members, aiming to promote financial education and improve financial well-being.
FHP
Financial Health Pathways is a nonprofit that introduces the concept of financial health to underserved, lower-income consumers who are more vulnerable to predatory credit practices and have the most to lose from financial mistakes.
Discover United for Financial Health
Experian launched United for Financial Health to empower people to improve their financial health through education and action.
Our climate goals
Our science-based targets provide direction for the level of reduction and pace required to cut emissions from our operations and value chain, as we continue our journey towards Net Zero. Our targets are:
- To reduce our Scope 1 and 2 (market-based) absolute emissions by 50% by 2030 (from 2019). This target has been validated by the Science Based Target initiative (SBTi) and is in line with a 1.5 degree scenario.
- Our Scope 3 target - Suppliers covering 78% of Experian’s spend to have science-based targets by 2029. This target has also been validated by the Science Based Target Initiative (SBTi) and is in line with a well below 2 degrees scenario.
Progress against our goals
In FY25 we reduced our Scope 1 and 2 market-based emissions by a further 30%. Since 2019 we have reduced our total Scope 1 and 2 emissions by 82%, which means we are currently outperforming and well on track to meet our science-based target. We recognise business growth has the potential to impact our performance and we strive to maintain our emission reduction trend.
Experian Volunteer Leadership Network
EVLN increases Experian’s presence in the community by creating nonprofit board and other volunteer leadership opportunities for our employees. As part of this yearlong program, participants gain a comprehensive understanding of how to engage as a nonprofit volunteer leader through interactive virtual training. They then have the opportunity to ignite their passions through service at a nonprofit that aligns with Experian’s business goals and strategies. EVLN creates a volunteer leadership network within Experian, further increasing innovation, connection and engagement both internally and externally.