Our values

We’ve established four important pillars of focus to ensure our business priorities always keep people, product and the planet top of mind.

Working with integrity

Investing in our community

Unlocking the power of data

Valuing our people

Working with integrity

We know that trust isn’t given, it’s earned. We’re committed to working with integrity and operating responsibly in every facet of our business. At Experian, that means treating our data, our people and our environment with respect.

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Treating data with respect

We handle the data of 1.3 billion people and 166 million businesses worldwide, so it’s essential to our business that we maintain their trust. Ensuring that we collect, store and manage data safely and responsibly is fundamental to our success.

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Investing in our community

We’re committed to investing our time, resources and partnerships to create a better tomorrow for our community.

Volunteering

Heart of Experian provides employees 16 hours of paid volunteer time off per year and donates $25 for each hour of employee volunteer time, up to $1,000 per year per employee. Our North America employees contributed 18,000+ volunteer hours in fiscal year 2021.

Philanthropy

We've partnered with nonprofit organizations, funding local initiatives and providing community support. In fiscal year 2021, we contributed approximately $3.5 million in donations to nonprofit organizations.

Partnerships

We partner with key nonprofits through our United for Financial Health program to empower vulnerable people by improving their financial health through education and action.

Unlocking the power of data

Data has the power to transform lives for the better, so we're leveraging new technologies and innovative products to do just that.

Innovative services

Through pioneering services like Experian Boost™, our first-of-its-kind tool that allows consumers to instantly increase their credit scores by getting credit for paying bills on time, millions of consumers have boosted their credit scores to the tune of over 86 million total points. Improved scores and savings on lower interest rates means more consumers have a chance to reach their financial goals, like gaining access to credit for a home. 

Global hackathons

We continuously cultivate innovation through a range of programs and initiatives, including our quarterly global hackathons. These collaborations bring together people from all areas of the company to solve challenges our business, clients and consumers face in the rapidly changing world. With thousands of participants each quarter, our hackathons are a great space for networking and professional development, with many of the concepts turning into funded projects.

Social innovation

Our annual Social Innovation program provides seed funding for solutions designed to offer societal benefits and bring new products to market within 12 to 18 months. Since its inception in 2013, the program has invested over $8 million in approximately 30 global projects, spurring the development of at least five products that have a positive social impact on consumers’ financial health.

Valuing our people

We invest in the success of our people because they make the difference. We’re committed to supporting and recruiting diverse talent to innovate our businesses, strengthen communities and empower consumers.

Fostering belonging

Our core purpose encompasses diversity, equity and inclusion. Unique experiences and diverse backgrounds create a dynamic, innovative workplace — one reflective of the clients and communities we serve.

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Employee development

We believe in setting big goals and rising to the challenge. From global assignments to on-demand learning and mentorships, we're committed to rewarding curiosity and promoting growth. We can only succeed if our people succeed.

Hardship fund

The Experian Hardship Fund helps employees facing financial hardship immediately after a natural disaster or an unforeseen personal hardship, primarily through donations from employees and Experian support.

See how we're creating a better tomorrow

Find a career with us

Read our Improving Financial Health report