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Trended attributes and consumer lending Digging deeper into consumer credit data can help provide new insights into trending behavior, providing more than just point-in-time credit evaluation. The information derived through trended attributes can help you understand your customers’: Payment rates and account migration behavior. Slope of balance changes. Delinquency patterns over time. Today’s consumer lending environment is more dynamic and competitive than ever. Trended attributes can give additional lift in your segmentation strategies and custom models and provides a high-definition lens that opens a world of opportunity. Learn more
The average number of retail trades per consumer has been trending down since 2007. But the average consumer retail debt is trending up, roughly $73 year-over-year. When analyzing single-store credit card debt by state in 2017, we found these states had the highest retail debt
Change has certainly changed the consumer, and everyone seems to recognize this but collections professionals. See how digital collections is catching up and getting results.
Online activities among consumers reflect the increased adoption of digital commerce. In fact, recent findings from our 2018 Global Fraud and Identity Report show the top activity on mobile devices is online shopping, followed closely by personal banking.
Many consumers would give the right bank or retailer their data in exchange for personalized marketing offers in their inbox, social feeds and mailbox.
Once a scorecard has been redeveloped, it is important to measure the impact of changes within the strategy by replacing the old model with the new one. This impact assessment can be completed with a swap set analysis.
Experian’s 8th annual State of Credit report reveals the nation’s average credit score is up two points year-over-year to 675.
Knowing which of your customers may receive a tax refund is critical. Trended data can help collectors understand who will use it to pay down debt.
Experian’s latest State of Automotive Finance Market report reveals the average credit score for purchasing a vehicle has increased four points across the board.
Vince Passione, founder and CEO of LendKey, comments on the state of student lending and how the space is evolving for both consumers and lenders.
How can you build upon existing customer relationships and offer the products to the right people at the right time? By understanding consumer behavior.
Creating a customer journey map, and seeing it through from acquisitions to collections, can help you better define messaging and channels to best reach your audience.
Direct mail is dead. It’s so 90s. Digital is the way to reach consumers. Marketers have heard this time and again, but is it true?
As more collectors transition from "dialing for dollars" to digital solutions, they are seeing early results and success with virtual negotiation tools.
In Experian’s latest State of Student Lending report, we dive into how the $1.4 trillion in student loan debt for Americans is impacting all generations in regards to credit scores, debt load and delinquencies.