Financial Services

Reinventing the Customer Experience with Advanced Analytics

Customers expect seamless and excellent customer experiences – that’s where the power of advanced analytics comes into play.

December 3, 2019 by Kelly Nguyen
Customer Loyalty and Fluidity in AFS and Traditional Lending

Since the end of the recession, customer loyalty has been a focus for lenders, given that there are more options for AFS borrowers. Read more!

November 26, 2019 by Guest Contributor
Saving Time with APIs

Time is the only resource we can’t get more of, which is why we obsess over saving it. Over the last several years, a new time saver has emerged – APIs.

November 13, 2019 by Guest Contributor
It’s Getting Late Early Around Here

As we prepare for the excitement and challenges of a new decade, the same can be true for how we approach the use of alternative data. Read more!

November 7, 2019 by Gregory Wright
Explaining AI for Financial Institutions

Artificial intelligence (AI) has long been a topic that’s confounding and downright worrisome to financial institutions. Read more!

November 6, 2019 by Jesse Hoggard
An Update on the Proposed CFPB Debt Collection Regulation

To provide consumers with protections against debt collectors, the CFPB issued a NPRM to implement the FDCPA earlier this year.

October 14, 2019 by Laura Burrows
The U.S. Social Security Administration’s Identity Verification and Consequences for Synthetic ID — The Eye of The Hurricane

Experian is excited to be chosen as one of the first data and analytics companies to enable access to SSA data for verifying identity against the Federal Agency’s records.

October 4, 2019 by Chris Ryan
Be More Like the DMV

The DMV is embracing technology to improve overall customer experience, and financial institutions can benefit from doing the same.

October 3, 2019 by Guest Contributor
Experian Selected as a Participant in the Initial Rollout of the SSA’s New eCBSV Service

Experian has been named one of the 10 participants, and only credit bureau, in the initial rollout of the SSA's new eCBSV service.

September 11, 2019 by Kathleen Peters
Are You Ready for the New CFPB Regulation?

The CFPB recently issued a NPRM to implement the FDCPA. If you aren’t ready for the new CFPB regulation, what are you waiting for? Read more!

August 19, 2019 by Laura Burrows
Experian Platform Expansion Brings Advanced Analytics and Faster, Better Decisions to FIs of All Sizes

Big data is now in reach for financial institutions for all sizes amid the expansion of Experian's platform to drive faster, better decisions.

August 15, 2019 by Jesse Hoggard
Streamline Your Collections Processes with Advanced Analytics

Collections strategies demand diverse approaches, which is where collections analytics and collections models come into play. Read more!

August 13, 2019 by Laura Burrows
Why You Need to Pay Close Attention to TCPA

Have you seen the latest TCPA class action lawsuit? Now more than ever, it’s crucial to build effective and cost-efficient contact strategies. But how?

July 30, 2019 by Laura Burrows
How to Conquer Account Opening Fraud with Limited Resources

Digital channels create convenience for consumers. However fraudsters prey on inexperienced or low-bandwidth teams without appropriate fraud tools.

July 29, 2019 by Guest Contributor
Recession Ready: Pro-Cycle vs. Counter-Cycle vs. Cycle Neutral Economies

The next recession is a matter of when, not if. As the economy shifts, so will the priorities for your portfolio, so now is the time to strategize.

July 22, 2019 by Stefani Wendel

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