Audio: What Is Account Management?

by Stefani Wendel 1 min read June 23, 2020

Account management is a critical strategy during any type of economy (pro-cycle, counter-cycle, cycle neutral). In times like these, marked by economic volatility, it is an effective way to identify which parts of your portfolio and which of your consumers need the most attention.

Check out this podcast where Cyndy Chang, Senior Director of Product Management, and Craig Wilson, Senior Director of Consulting, discuss the foundational elements of account management, best practices and use cases.

Account management today looks very different than what it has been during over a decade of growth proactive; account review is a critical part of navigating the path forward. Questions that need to be addressed include:

  • Do you have the right data?
  • Are you monitoring between data loads?
  • Are you reviewing accounts at the frequency that today’s changing demands require?

Listen in on the discussion to learn more.

Related Posts

ValidMind on Partnership and the Future of AI

ValidMind CEO Jonas Jacobi shares insights on AI, innovation and why Experian's partnership is helping shape the future of responsible AI.

Published: July 16, 2026 by Scarlet Nickel
Filling the Gap: The Private Student Lending Opportunity Opening This Fall

Due to new federal student loan regulations, the families of undergrad and graduate students may look to private lenders to fill the gap.

Published: July 16, 2026 by Justin Osman
How Caliber Financial Uses Data to Drive Better Decisions

Learn how Caliber Financial uses Experian data to improve lead targeting, underwriting and AI-driven decisioning for better outcomes.

Published: July 14, 2026 by Scarlet Nickel