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Jayme Beck, VP of Global Marketing & Customer Experience, Decision Analytics, Talks about how innovation translates into tech marketing and customer experience.
Eric Haller, Executive Vice President and Group Head of Experian DataLabs, explains what it means to have a digital identity and why it's important.
How can companies respond to the heightened need for credit products while continuing to service consumers who may need support? Chris Fletcher explains.
April business headlines: Invisible online security, how IT leaders are responding to increased digital activity, and the future of account security
Tech TodayWe’ve compiled the top global news stories that you need to stay in-the-know on the latest hot topics and insights from our experts.
How businesses can keep up with shifting consumer behaviors online while keeping fraud prevention top of mind. Download the latest Global ID & Fraud report.
Protecting digital customer engagements against fraud: Top consumer trends banks and retailers should watch in 2021
Covid-19The 2021 Global Identity and Fraud Report highlights consumer trends, with a deep connection between recognition, fraud prevention, and customer experience.
Top March business headlines: Consumer trust, using AI for digital identification and responding to shifting consumer behavior in a post-pandemic world
Strategy & OperationsDid you miss these March business headlines? We’ve compiled the top global news stories that you need to stay in-the-know on the latest hot topics and insights from our experts. How to build consumer trust without sacrificing the experience This Forbes article explores the relationship between brand trust and customer experience using the lastest research from Experian. Read about how simple verification methods, personalization and ensuring the use of robust ethical data practices, can be key to driving consumer trust. Using AI for digital identification, fraud prevention, and increased ROI In this IOT for all article, Eric Haller, Vice President & General Manager of Identity, Fraud & DataLabs, covers how investing in AI will not only improve customer experience but also impact a company's bottom line. Digital and online trends in a post-pandemic world Nasdaq #TradeTalks Video Broadcast Series featuring Steve Wagner, Global Managing Director of Decision Analytics, covers what we should expect to see from consumers and businesses in a 2021 post-pandemic world when it comes to digital and online. How current data-driven digital identity impacts businesses and consumers 60 percent of consumers are using a universal mobile wallet to make digital payments according to Experian's latest research. Eric Haller, Vice President & General Manager of Identity, Fraud & DataLabs, talks to CNP about how digital identity solutions that use AI and ML will reduce fraud and improve customer experience when it comes to digital transactions. The sophisticated customer and the need for adaption This Q&A in the Digital Journal with Donna DePasquale, Vice President & General Manager of Global Decisioning, looks at how businesses should respond to consumers seeking a better online experience. Stay in the know with our latest insights:
Learn about enabling businesses to drive meaningful outcomes for consumers in moments that matter. Steps to enable positive change in society.
AI excellence drives intelligent agent-customer assist for complex, regulated, and subjective interactions, revolutionizing digital customer interactions.
What should businesses expect around consumer digital preferences post-pandemic? Learn from recent survey findings and overall trends to watch.
Understand the latest advanced technologies available to propel your business forward — including award-winning, AI-powered consumer lending
Podcast: Driving product vision with the customer front and center, a software architect’s view
InnovationLearn about the role of software architecture, enabling solutions to challenges by bridging the gap between business needs and technological enablement.





