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Why the new era of customer experience includes passiv...

As the demand for digital exploded over the past year, companies responded in kind. Those who were prepared rapidly scaled their digital capabilities to...

Read More Why the new era of customer experience includes passive authentication
Fair and explainable artificial intelligence is accele...

Artificial Intelligence (AI) offers people and companies many advantages, and we interact with it every day. From the technology we use to do simple...

Read More Fair and explainable artificial intelligence is accelerating industry transformation
Going the last mile: Improving the End-to-End Digital ...

If the past year revealed the rising demand for everything digital—it also highlighted key aspects of the online customer journey that organizations have neglected....

Read More Going the last mile: Improving the End-to-End Digital Customer Journey
Why investment in advanced customer authentication imp...

Since the Pandemic began consumers have been scammed more than ever before. From phishing emails, fake websites, and other scams intended to steal personal...

Read More Why investment in advanced customer authentication improves customer satisfaction
Podcast: Present and future of digital identity with N...

The concept of digital identity and the ways it can be applied has been discussed for many years. While this has traditionally been more...

Read More Podcast: Present and future of digital identity with Nick Maynard and David Britton
The evolution of digital identities...

As the world witnessed, the Covid-19 pandemic led to a swift and dramatic digital explosion. As lockdowns began, our day-to-day quickly shifted to a...

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Top December headlines: Digital demand and expectation...

Get the latest from our global experts with these top December headlines, including meeting the demand for digital, increasing consumer expectations, women leading artificial...

Read More Top December headlines: Digital demand and expectations, women leading AI, and combatting opportunistic fraudsters
Right offer, right time: What organizations really nee...

The rise of digital decisioning software enables organizations to scale a similar level of personalization, offering customers what they need at the exact right...

Read More Right offer, right time: What organizations really need from digital decisioning software
Game changers: Women in artificial intelligence (part ...

The need for advanced technologies, such as artificial intelligence, has surged in the wake of Covid-19. The strain of the pandemic on businesses and...

Read More Game changers: Women in artificial intelligence (part 3)
Insights in Action Podcast: Identifying the core capab...

In this episode of Insights in Action, we talk about currently available technology used in machine learning, including APIs, SaaS and IaaS. Businesses of...

Read More Insights in Action Podcast: Identifying the core capabilities your business needs to get MLOps right
New Tech Talks Daily Podcast: Machine learning and AI ...

In this Tech Talks Daily podcast, Shri Santhanam, Executive Vice President and General Manager of Global Analytics and AI, speaks with podcaster Neil C....

Read More New Tech Talks Daily Podcast: Machine learning and AI in business — investment trends pre- and post-pandemic
The evolution of fraud: Mitigating sophisticated attac...

Over the past fifteen years, identity-related fraud has evolved towards more automation, in the form of scripted attacks and bot attacks, as well as...

Read More The evolution of fraud: Mitigating sophisticated attacks