All posts by David Britton, VP of Industry Solutions
Why the new era of customer experience includes passiv...
As the demand for digital exploded over the past year, companies responded in kind. Those who were prepared rapidly scaled their digital capabilities to...
The evolution of digital identities...
As the world witnessed, the Covid-19 pandemic led to a swift and dramatic digital explosion. As lockdowns began, our day-to-day quickly shifted to a...
Fraud trends during a very pandemic holiday...
Fraud rates have held steady throughout the year despite the move to digital, but a few factors could change that this holiday season bringing...
Digital Identity and Blockchain: What lenders need to ...
Public and private organizations worldwide are embarking on ambitious digital identity initiatives, from the tiny country of Estonia to efforts that encompass much of...
Why consumer trust in the digital experience is so imp...
The Covid-19 crisis has been a bit like existing inside a shaken snow globe—it disrupted everything, and a lot remains up in the air....
Digital transformation through cloud-first decisioning...
The decisioning landscape is changing rapidly. In parallel to this, digital continues to redefine the customer experience with a big focus on removing friction...