Strategy & Operations

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Podcast: Managing innovation in a digital-first world...

In our first episode of the Women Making Waves in Tech podcast series, we hear from Shobana Balasundaram, Director of Product Management at Experian...

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Protecting digital customer engagements against fraud:...

The surge in digital demand over the past year reinforced the deep connection between recognition, fraud prevention, and the online customer experience. As businesses...

Read More Protecting digital customer engagements against fraud: Top consumer trends banks and retailers should watch in 2021
Top March business headlines: Consumer trust, using AI...

Did you miss these March business headlines? We’ve compiled the top global news stories that you need to stay in-the-know on the latest hot...

Read More Top March business headlines: Consumer trust, using AI for digital identification and responding to shifting consumer behavior in a post-pandemic world
Decisioning software as an enabler of positive change ...

At Experian, we have a long history of driving positive change in society. For example, our founder Si Ramo was one of the original thinkers around a cashless society much like the one that...

Read More Decisioning software as an enabler of positive change in society
February business headlines: Business transformation, ...

Did you miss these February business headlines? We’ve compiled the top global news stories that you need to stay in-the-know on the latest hot...

Read More February business headlines: Business transformation, securing the customer experience and modern fraud prevention
Going the last mile: Improving the End-to-End Digital ...

If the past year revealed the rising demand for everything digital—it also highlighted key aspects of the online customer journey that organizations have neglected....

Read More Going the last mile: Improving the End-to-End Digital Customer Journey
Parting ways with old forms of managing credit risk on...

In the past year, we have witnessed an unseen acceleration of both digital transformation projects underway and new initiatives to digitize the many ways...

Read More Parting ways with old forms of managing credit risk online
Demystifying the cloud and more: Industry insights on ...

In a world drastically and constantly changing, industries and technologies are being transformed at a rate never before experienced. Recently, I had the opportunity...

Read More Demystifying the cloud and more: Industry insights on the evolution of big data, advanced analytics and decision intelligence
Top December headlines: Digital demand and expectation...

Get the latest from our global experts with these top December headlines, including meeting the demand for digital, increasing consumer expectations, women leading artificial...

Read More Top December headlines: Digital demand and expectations, women leading AI, and combatting opportunistic fraudsters
Best stories of 2020...

Check out the 10 most popular stories of 2020 that will help to kick-start your 2021. It includes a look back on how trends...

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Right offer, right time: What organizations really nee...

The rise of digital decisioning software enables organizations to scale a similar level of personalization, offering customers what they need at the exact right...

Read More Right offer, right time: What organizations really need from digital decisioning software
New Tech Talks Daily Podcast: Machine learning and AI ...

In this Tech Talks Daily podcast, Shri Santhanam, Executive Vice President and General Manager of Global Analytics and AI, speaks with podcaster Neil C....

Read More New Tech Talks Daily Podcast: Machine learning and AI in business — investment trends pre- and post-pandemic