Covid-19

What increasing expectations of the digital customer experience mean for your business and technology investment Economic recovery and waning customer loyalty are creating new...

December 1, 2021 by Managing Editor, Experian Decision Analytics

How is Covid-19 impacting digital consumer behaviour and business strategy? To find out, we surveyed 12,000 companies and 3,600 businesses across 10 countries as...

November 22, 2021 by Managing Editor, Experian Decision Analytics

Businesses with priorities to acquire and retain customer loyalty should be prioritizing technology investments that improve the digital customer experience as well as prevent...

November 9, 2021 by Stacy Schulman, VP of Digital Communications, Global Decision Analytics

Digital payments have grown rapidly over the last year. Even before the pandemic, people were adopting digital payments. Now, after efforts from governments around...

July 5, 2021 by Managing Editor, Experian Decision Analytics

As we enter the beginning of the end of this global crisis, the role of data, analytics, and credit risk decisioning takes on even...

June 23, 2021 by Stacy Schulman, VP of Digital Communications, Global Decision Analytics

In a recent DataTalk interview, I had the chance to reflect on and discuss how we define digital identity these days. The big digital...

May 18, 2021 by Eric Haller, VP & General Manager, Identity, Fraud & DataLabs

There’s been lots of discussion about what a return to normal will look like as we transition out of the global pandemic—and much remains...

May 7, 2021 by Chris Fletcher, SVP Decision Management & Cloud Services

The pandemic has enabled something close to a digital revolution, but how can businesses keep up with shifting consumer behaviors while ensuring fraud prevention...

April 28, 2021 by Managing Editor, Experian Decision Analytics

The surge in digital demand over the past year reinforced the deep connection between recognition, fraud prevention, and the online customer experience. As businesses...

April 19, 2021 by Stacy Schulman, VP of Digital Communications, Global Decision Analytics

As consumers shop, bank, and pay online during the global pandemic, steps are being taken to return to more business as usual. But, what...

March 23, 2021 by Managing Editor, Experian Decision Analytics

The world is still grappling with the mental, emotional, and financial toll of the Covid-19 pandemic but there are clear signs of hope and...

February 16, 2021 by Stacy Schulman, VP of Digital Communications, Global Decision Analytics

Don’t miss out on the top January headlines, including the latest coverage from our global experts, including the digital identity landscape,  impacts of pandemic...

February 2, 2021 by Managing Editor, Experian Decision Analytics