Covid-19

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New research available: 2021 Global Insights Report...

The world is still grappling with the mental, emotional, and financial toll of the Covid-19 pandemic but there are clear signs of hope and...

Read More New research available: 2021 Global Insights Report
Top January headlines: digital identity, pandemic impa...

Don’t miss out on the top January headlines, including the latest coverage from our global experts, including the digital identity landscape,  impacts of pandemic...

Read More Top January headlines: digital identity, pandemic impacts and the right amount of consumer friction
Demystifying the cloud and more: Industry insights on ...

In a world drastically and constantly changing, industries and technologies are being transformed at a rate never before experienced. Recently, I had the opportunity...

Read More Demystifying the cloud and more: Industry insights on the evolution of big data, advanced analytics and decision intelligence
The evolution of digital identities...

As the world witnessed, the Covid-19 pandemic led to a swift and dramatic digital explosion. As lockdowns began, our day-to-day quickly shifted to a...

Read More The evolution of digital identities
Best stories of 2020...

Check out the 10 most popular stories of 2020 that will help to kick-start your 2021. It includes a look back on how trends...

Read More Best stories of 2020
New Tech Talks Daily Podcast: Machine learning and AI ...

In this Tech Talks Daily podcast, Shri Santhanam, Executive Vice President and General Manager of Global Analytics and AI, speaks with podcaster Neil C....

Read More New Tech Talks Daily Podcast: Machine learning and AI in business — investment trends pre- and post-pandemic
Consumer loyalty will remain for brands who keep up wi...

Consumer demand has shaped the way businesses worldwide have adjusted or intend to adjust operations and investments throughout the pandemic. Businesses that have struggled...

Read More Consumer loyalty will remain for brands who keep up with today’s digital shift
November headlines: Prepare for the future of fraud, m...

Explore these November headlines to stayin-the-know. Coverage includes forward-looking fraud prevention, International Fraud Awareness Week, and consumer and business research takeaways from our global...

Read More November headlines: Prepare for the future of fraud, managing customer expectations and helping financially-distressed consumers
Fraud trends during a very pandemic holiday...

Fraud rates have held steady throughout the year despite the move to digital, but a few factors could change that this holiday season bringing...

Read More Fraud trends during a very pandemic holiday
What your customers say about opening new accounts onl...

It’s not a surprise that we have seen an increase in digital activity during the pandemic. Lockdowns, store closures, various restrictions, and social distancing...

Read More What your customers say about opening new accounts online during Covid-19 and impacts on how you handle customer authentication
Cloud-based decision management software is a must for...

In the not so distant past, consumers mostly interacted with their banks in person. Retail customers, for instance, waited in line to make a...

Read More Cloud-based decision management software is a must for re-imagining the customer journey
New research available: The continued impact of Covid-...

As the world faces another resurgence of the coronavirus, businesses will again be tested on their response—but this time consumer expectations will be much...

Read More New research available: The continued impact of Covid-19 on businesses and consumers