All posts by Managing Editor, Experian Software Solutions

Get the top five July headlines you'll need to stay in-the-know with topics across the globe, including Modern CX, combatting fraud and AI for business

Chris Ryan, Senior Fraud Business Consultant, talks about the new ways we are seeing fraud surface as the global pandemic evolves.

What can businesses do to ensure consumer demand is met while taking care of customer experience? We look at the importance of the virtual assistant

We talk to our experts about maturity in artificial intelligence and virtual assistants, and their current ability to respond to current business challenges.

We talk to Neil Stephenson, Vice President of Strategic Client Development, about how businesses can address a lack of data

Nick Maynard, Juniper Research, and David Britton, our VP of Industry Solutions for Global Decision Analytics, discuss the latest developments around online payment fraud

Birger Thorburn shares how the current rapidly changing environment has greatly accelerated the shift from offline to digital interactions with Forbes

David Britton discusses how the Covid-19 pandemic has prompted a shift to online and what implications have emerged across the online fraud landscape

We take a look at the top fraud trends for 2020

Juniper Research’s latest report explores key issues around increased cybercrime and what that means for businesses looking to invest in fraud prevention.

The latest Global ID & Fraud Report shows a significant disparity in perception between businesses and consumers when it comes to recognition.

We take a look at the shifting fraud landscape and how your business can get to grips with it using CrossCore