Top 5 July headlines you don’t want to miss: Modern CX, combatting fraud and AI for business outcomes

Published: July 30, 2020 by Managing Editor, Experian Decision Analytics

We’ve compiled the top global July headlines you need to stay in-the-know on the latest hot topics and insights from our experts.

Evening city view of skyscrapers

1. Accelerating forward: How Covid-19 has changed banking forever
Chris Fletcher, SVP Decision Management & Cloud Services, covers how Covid-19 forced banks to deliver a convenient, engaging, relevant and secure digital experience, and how this fundamentally changes how banks operate and deliver value to customers.

2. Q&A: Importance of fraud trends as businesses open up
Digital Journal recently spoke with EK Koh, SVP of Global Identity & Fraud Solutions, on what businesses need to do to be prepared for issues around cybersecurity and fraud as they open back up the economy.

3. Businesses need to modernize their approach for delivering digital experiences
Birger Thornburn, CTO of Decision Analytics, shares how the rapidly changing environment has greatly accelerated the shift from offline to digital interactions.

4. Experian’s 2 latest moves to combat fraud
Auto Fin Journal addresses Experian ramping up efforts to curtail synthetic identity fraud, a significant challenge for lenders and finance companies, and strengthen solutions to help businesses more quickly respond to rising fraud threats due to the Covid-19 global health crisis.

5. AI at Experian with Shri Santhanam
Shri Santhanam, our Head of Global AI & Analytics at DA, participated in the Artificially Intelligent podcast discussing ways to approach AI in a holistic way, always with a view to realizing the desired business outcomes and strategic impact.

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