Tag: patient experience

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Traditionally, patient registration involves a stack of papers to be filled out in the waiting room. But what if contact information, demographic details, referral...

December 2, 2021 by Experian Health

As the digital healthcare revolution takes hold, do assumptions about a generation gap still hold true? Do Millennials and Gen Z have different expectations...

November 29, 2021 by Experian Health

Being able to settle bills anytime, anywhere, is one of the reasons why 110 million Americans switched to “digital-first” payment methods last year. Today’s...

November 16, 2021 by Experian Health

After more than a year of stop-and-start elective services, providers are ready to cut through the backlog and help patients get their healthcare back...

November 15, 2021 by Experian Health

COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to...

October 18, 2021 by Experian Health

This is the third in a series of blog posts highlighting how the patient journey has evolved since the onset of COVID-19. Explore how...

October 5, 2021 by Experian Health

The delta variant is still surging – and flu season is about to begin. How can healthcare providers leverage innovative technologies to streamline care...

September 28, 2021 by Experian Health

The rising popularity of virtual care seems to be extending itself into other areas of patient experience, including a re-energized consumer preference for digital...

September 21, 2021 by Experian Health

In November 2020, Experian Health conducted a survey to capture consumer and provider attitudes regarding patient access. At the height of the pandemic, patients...

September 7, 2021 by Experian Health

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