Tag: patient experience

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This is the first in a series of blog posts exploring how the patient journey has transformed as a result of COVID-19. This series...

September 2, 2021 by Experian Health

COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide....

August 30, 2021 by Experian Health

Patchy patient data has plagued the healthcare industry for decades, but the pandemic opened the door to a whole new set of identity management...

August 25, 2021 by Experian Health

“93% of providers say creating a better patient experience remains a top priority, up 3% from last year.” – Experian Health’s State of Patient...

August 23, 2021 by Experian Health

More than 40% of patients surveyed skipped medical care in the early months of the pandemic, according to a recent study by researchers at...

July 2, 2021 by Experian Health

Will handshakes become a thing of the past? Will face masks become a regular feature of flu season? Will home-working remain popular, even after...

May 26, 2021 by Experian Health

Consumers today want more flexible and convenient access to care, preferably through the self-service experience they are accustomed to in other areas of their...

February 2, 2021 by Experian Health

There is no shortage of data in the healthcare industry. Unfortunately, more data doesn’t always mean better data – especially when it comes to...

January 26, 2021 by Experian Health

The age of consumerism has been a catalyst in the shift towards patient-centered care, driving hospitals and health systems across the board to evaluate...

August 20, 2020 by Experian Health

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