Tag: KBA

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Experian is recognized as a leading fraud solution pro...

Experian is recognized as a leading security solution provider for fraud and identity solutions in order to protect customers and financial...

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The Importance of Call Center Authentication...

Part 2 in our series on Insights from the Vision 2016 fraud and identity track With the growing number of data breach incidents taking...

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Fraud attempts: Back to school shopping can be a summe...

Increased volume of fraud attempts during back to school shopping season Back to school shopping season will be the first time many consumers’ use...

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Vacation Fraud: Don’t get burned by fraud this summer!...

Protecting consumers from fraud this summer vacation It’s that time of year again – when people all over the U.S. take time away from life’s...

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Four Ways to Address Fraud in the Public Sector...

By: Maria Moynihan Cybersecurity, identity management and fraud are common and prevalent challenges across both the public sector and private sector.  Industries as diverse...

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It’s summer – don’t get burned...

It’s that time of year again – when people all over the U.S. take time away from life’s daily chores and embark upon that...

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Case study – Using Knowledge-based Authenticatio...

Last week I attended the Merchant Risk Council’s 2011 MRC Annual e-Commerce Payments & Risk Conference.  I presented a session titled “Efficiency and Empowerment...

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To KBA, or not to KBA; that is the question. Or is it?...

Well, actually, it isn’t. The better question to ask is when to use knowledge based authentication (KBA). I know I have written before about using it...

Read More To KBA, or not to KBA; that is the question. Or is it?
KBA best practice: get your “good” consumers through q...

Let’s face it – not all knowledge based authentication (KBA) is created equal. I, too, have read horror stories of consumers forced to answer questions...

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Increased demand for KBA with IVR...

Experian Decision Analytics has recorded increased demand from the marketplace for service integrations with interactive voice response (IVR), a phone technology that allows for...

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Data – How much information is TMI (too much informati...

By: Margarita Lim Consumer data has increasingly become commoditized over the years. There’s a lot of it and it’s arguably more easily obtainable. Social...

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Why KBA is not dead — despite what the critics s...

There are a number of people within the industry heralding the death of knowledge based authentication. To those people I would say, “In my humble...

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When technology is great, does 1 + 1 = 5?...

A few days ago I saw an article about hackers working from Russia, while committing check fraud in the United States. In what those...

Read More When technology is great, does 1 + 1 = 5?
When a close call is a wake-up call, and vice-versa...

In “An ounce of prevention is worth a pound of cure” Kristan Frend touched on the vulnerabilities faced by members of our Armed Services....

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Ring, ring: the future is calling...

I received a call on my cell phone the other day. It was my bank calling because a transaction outside of my normal behavior pattern...

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