Investing in customer-centric strategies yields improved ROI

by admin 0 min read December 4, 2012

Returns on investment from superior customer-centric strategies easily can exceed 20 percent in the first year of implementation. However, this number is compounded exponentially in subsequent years due to repeat business, new customer referrals and customer loyalty.

Learn more about the design and deployment of holistic retail bank customer-centric strategies that synthesize critical information and qualitative banker insights.

Source: Implementing differentiated customer-centric strategies: Retail-banker-friendly strategy development that resonates with your customers and shareholders, an Experian white paper.

Related Posts

ValidMind on Partnership and the Future of AI

ValidMind CEO Jonas Jacobi shares insights on AI, innovation and why Experian's partnership is helping shape the future of responsible AI.

July 16, 2026 by Scarlet Nickel
Filling the Gap: The Private Student Lending Opportunity Opening This Fall

Due to new federal student loan regulations, the families of undergrad and graduate students may look to private lenders to fill the gap.

July 16, 2026 by Justin Osman
How Caliber Financial Uses Data to Drive Better Decisions

Learn how Caliber Financial uses Experian data to improve lead targeting, underwriting and AI-driven decisioning for better outcomes.

July 14, 2026 by Scarlet Nickel