Tag: Digital Transformation
For executives and teams across the financial services sector, the question isn’t should we digitally transform—but how. That’s where things get tricky. According to...
Several months into the global pandemic and we know that general indicators of risk or stress don’t reveal enough about what’s really going on...
In this episode of the Insights in Action podcast we speak with David Bernard, Senior Vice President of Global Marketing and Strategy, about managing...
As businesses continue to figure out the best way to operate through the global pandemic, I’ve been asked by leaders across industries to provide...
In this episode of Insights in Action, we talk with Derek Garriock, Design & Innovation Director at Experian and David Bernard, SVP of Global...
As consumer organizations settle into the so-called new normal, behaviors have dramatically changed and expectations have been redefined. Speed, convenience, and choice have gained...
Download the report People’s changing behaviors to safeguard their health during the ongoing global Coronavirus pandemic has fueled a massive shift to digital channels....
The decisioning landscape is changing rapidly. In parallel to this, digital continues to redefine the customer experience with a big focus on removing friction...
Over the past couple of months, every business, regardless of industry, has had to quickly find its bearings. This level of disruption is unprecedented;...
Unlike your typical recession caused by a steady decrease in demand, today’s downturn was induced by the immediate mass closure of non-essential businesses. The...
The year 2020 will go down in history. That much is certain. Businesses are acting quickly to revise strategic and operational plans that seemed...
Businesses can leverage technological advances in process optimisation, automation, data analysis and cognitive science to put customers first and truly understand and address their......
