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Steve Wagner on the future of consumer lending

Steve Wagner, Managing Director, Global Decision Analytics on Redesigning the future of consumer lending with data and analytics. Find Steve Wagner's interview in Raconteur's Future of data report to discover what businesses need to do to succeed in an increasingly digital world. “The good thing is that technology and data now allow businesses to put the customer journey at the heart of what they’re doing. With the advanced technologies available today, businesses can access relevant data and deliver on customer expectations in their moment of need. Whether it’s access to a loan or mortgage, or to consolidate debts, a real-time view of the consumer is possible.” Read the full article and find out about: Why the digital customer experience, enabled by both data and analytics, is the new battleground for many industries. Consumers reporting they were online 25% more in 2021 compared to a year before. Online retail sales saw four years of growth in just 12 months during the Covid pandemic. Demand for frictionless journeys through biometrics or multimodal authentication mean customers can see the value exchange in sharing personal data. Behavioural biometrics is the next frontier in tackling fraud and providing a seamless customer journey. Technology is allowing us to analyse far more data sources in real time, providing a comprehensive picture of an individual. Open Banking and the democratisation of data are part of the progressive change around data. Importance of extracting the insight lenders and fintech providers need to implement the best customer journey and make the best decisions. Businesses can make credit-risk decisions using automation and advanced analytics. This will lead to more opportunities for credit and better financial inclusion. Harnessing the power of 'insight everywhere' for better knowledge bases. "The application of advanced analytics, artificial intelligence and machine learning is allowing businesses to tailor their services to an audience of one - at scale." Stay in the know with our latest research and insights:

Published: February 24, 2022 by
The future of consumer lending: How businesses can achieve customer-centricity at scale

Read about the future of consumer lending, and the three things businesses should be doing to achieve customer-centricity at scale using data and analytics

Published: February 18, 2022 by
Video: Steve Yin on the latest in fraud detection and prevention

Steve Yin, SVP of Global Identity and Fraud Product Management, talks to Juniper Research about what it means to be recognised through Juniper Research's Future of Digital Awards for innovation in fraud detection and prevention. Watch the video to find out about: The shift in trends across fraud Impact of the increase in online traffic How those who are new to digital can be more susceptible to fraud New or expanding merchants Education for consumers on secure digital interactions What's new in fraud detection and prevention? Models to detect known types of attack vectors Predictive: new signals and awareness of emerging threats CrossCore platform capabilities Stay in the know with our latest research and insights:

Published: February 11, 2022 by
Top January Business Headlines: Next-gen AI analytics apps, DevOps, payment trends and deepfakes

We’ve compiled the top global business headlines that you need to stay in-the-know on the latest hot topics and insights from our experts.

Published: February 4, 2022 by
Forbes Technology Council: A successful DevOps strategy is more than just technology

Dr Mark D. Spiteri writes on the Forbes Technology Council about how Experian has embraced DevOps culture, improving internal IT and product development.

Published: February 1, 2022 by
Why data-centric AI leads to more accurate and inclusive decisions

This infographic shows why data-centric AI is important and the three reasons why it leads to more accurate and inclusive decisions

Published: January 21, 2022 by
Stevie Awards: Q&A with Donna DePasquale on supporting women in business

Donna DePasquale, EVP and GM of Global Decisioning, on winning a 2021 Bronze Stevie Award for Supporting Women and Employee Resource Groups

Published: January 13, 2022 by
7 global fraud predictions for 2022

Mike Gross, VP of Applied Fraud Research & Analytics, takes a look at the seven top global fraud predictions for 2022, from ransomware to deep fake fraud.

5 ways open banking enables new credit opportunities

Read about the 5 ways open banking can enable new credit opportunities and why the democratization of data leads to better credit risk decisions

Published: December 22, 2021 by
The best present for your customers? Improved online security

For Christmas shoppers, the security of their online transactions will be top of mind. Here are the business best practices for better security in 2022.

Using identity graphs to detect and prevent fraud

Why businesses are using identity graphs as a useful tactic to help detect and prevent fraud as the fraud landscape continues to evolve.

Published: December 8, 2021 by Gemma Seeckts, Global Fraud Solutions Analyst

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