An analytically driven approach to collections

With a multitude of communication channels, complex regulatory requirements and limited decisioning options, finding a way to increase collections revenue has become more challenging than ever.    

At Experian, we understand the importance of an effective collections strategy – one that can help you realize measurable improvements while focusing resources where they are needed most.

Our Decision Essentials for collections is a centralized decision management platform that enables you to increase collections revenue while improving efficiency. And the best part is that our innovative solution includes the data, software, analytics and guidance to help you:  

  • Drive responsiveness and increase right-party contact rates
  • Build the right strategies and deploy them quickly
  • Improve cure rates and reduce bad debt


Learn more about our Decision Essentials for collections by selecting one of the features below.

  • Advanced Champion/Challenger testing
  • Identify a percentage of records to pass through Champion/Challenger strategies. This “test and learn” strategy can be executed in a development or production environment.

  • Assisted strategy design
  • Improve the performance of your decision tree by using our built-in analytical processes (CHAID and CART) in combination with the simulation capability.

  • Segmentation using customer contact preference data
  • By leveraging client data, commercially available third party, or various Experian data assets (such as Mosaic® and TrueTouchSM), you can determine contact preference, assign communications to the appropriate channel, and increase your right-party contact rate.

  • Segmentation for post-charge-off recoveries
  • The collection process doesn’t end when an account is charged off. Our comprehensive solution allows you to deploy post-charge-off strategies and maximize dollars recovered.

  • Significant event processing
  • File processing can be based on monthly billing cycles or driven by a client event or a credit bureau significant event.

  • Preconfigured reporting
  • Leverage our detailed reports to understand how your strategies are performing and identify where adjustments may be needed.


Get more information about our Business Services.
Call us at 888-727-8330 or complete the form below.

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Product sheet

Decision Essentials for collections product sheet

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