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  • Claims & Contract ManagementImprove accuracy and timeliness of net receivables
  • Collections OptimizationBoost revenue and reduce collection costs
  • Orders & SchedulingEnsure full reimbursement for services, coordinate schedules across the organization
  • Patient AccessVerify critical patient information and collect patient payments prior to service
  • Patient EngagementArm patients with a secure online self-service portal to settle bills, manage accounts, schedule appointments, pre-register and view lab results.

Posts Tagged ‘ patient identity ’

Patient Access Staff: The Gatekeepers to the Patient Experience

  • December 12th, 2013
  • Posted in Patient Access

We encounter gatekeepers every day, ranging from TSA agents at the airport and call-center operators for online retailers to office receptionists and hotel front desk staff. Gatekeepers have a tough job as they manage access, filter information, provide advice and maintain order. Their attitude and actions dramatically impact our experience as consumers. The healthcare industry […][ READ MORE ]

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    The purpose of the Experian Health blog is to provide healthcare organizations with information to improve business operations and financial performance through accurate payer reimbursement and efficient patient collections.

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    Recent Posts

    • Solving the Self-Pay and HDHP Patient Collections Conundrum
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    • The Patient Perspective: Keeping the Financial Experience Compassionate
    • Identity Theft: Protecting Your Organization is Easier Than in the Movies
    • Staying one step ahead: How data and analytics can help predict patient responsibility and improve collections

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