At A Glance
2026 marketing trends reveal that people will spend more intentionally, prioritize value and simplicity, and expect personalization that’s transparent and privacy-first. Omnichannel journeys and micro-moments will shape how they shop, with generational differences influencing trust and digital expectations. Experian helps marketers respond with privacy-first identity, high-quality audience intelligence, and omnichannel activation that drive relevant and measurable performance.In this article…
The 2026 consumer is reconsidering how they want to engage with businesses. Research from Nielsen anticipates that in 2026, people will spend more intentionally, think more critically, and expect more from the brands they invite into their lives. They want clear value, marketing experiences that make decisions easier, and personalization that respects their privacy and improves the moment they’re in.
This change has big implications for marketers. Winning in 2026 will require understanding the motivations, concerns, and trust drivers behind consumer behavior. This means embracing a privacy-first identity foundation, deep audience intelligence, high-quality and ethically sourced data, omnichannel activation, and measurement that closes the loop across channels.
Below, we break down consumer shifts shaping 2026 and how you can translate them into practical strategies for 2026.
How will consumer behavior change in 2026, and how should marketers respond?
Consumers are going into 2026 feeling deeply cautious. According to 2026 consumer outlook data, 32.8% of global shoppers say they’re financially worse off than last year, and 73% of those consumers cite rising cost-of-living pressures as the reason.
Ultimately, people are spending, but they’re directing most of their dollars toward core categories like food, health, and household care. That mix of caution and restraint is shaping what they want from brands: clear value, relevant personalization, and simple, low-effort experiences that make choices feel easier and worthwhile.
Want more details on how consumer caution shaped the peak buying season in 2025? Explore our 2025 Holiday spending trends and insights report for insights that can set the foundation for your 2026 strategy.
Here are the consumer trends we expect to shape decision-making most in 2026 and how Experian can help you adapt.
Economic stability will outweigh values
Consumers are prioritizing the realities of their household budgets going into 2026. Global consumer research shows that environmental concerns fell from the #4 global worry to #9 in 2025, while financial pressures and geopolitical issues moved to the top of the list.
People still care about brand values, but economic stability is becoming a stronger driver behind how they decide what to buy, where to shop, and which brands they trust. Consumers want brands to be responsible, fair, and transparent, but they also expect brand values to align with their financial reality.
| Insight | Data point |
| Consumers who feel financially worse off than last year | 32.8% |
| Of those, consumers citing cost-of-living pressures | 73% |
| Environmental concerns falling in priority (2024 to 2025) | #4 to #9 in top global worries |
Source: Consumer Outlook: Guide to 2026
For your marketing, this means shifting from broad value messaging to audience-specific offers tailored to each group’s financial situation, understanding:
- Who feels financially stretched
- Who still has spending flexibility
- Who is shifting habits subtly (frequency, basket size, channel choice)
How marketers should respond to this trend
Experian helps brands read financial signals with accuracy. Using generational segments, income bands, lifestyle indicators, and geo-indexed audiences, you can distinguish between:
- Value-seeking shoppers who prioritize stretch, savings, and reliability
- Higher-income households motivated by sustainability, wellness, or premium experiences
- Multigenerational families with diverse influencers and decision drivers
- Urban vs. suburban households with different price sensitivities and convenience factors
Paired with Experian’s privacy-first identity graph, your brand can activate audiences aligned with consumer insights across commerce media networks (CMNs), connected TV (CTV), social platforms, and programmatic channels using curated private marketplaces (PMPs). This ensures your messaging reflects the financial realities of consumers in 2026. Experian’s predictive insight capabilities also help forecast shifts in financial mindset, enabling you to anticipate change instead of reacting to it.
As financial caution shapes everyday choices, the next question becomes how to remove friction and deliver value in ways that feel simple, relevant, and worth the spend.
Consumers will prioritize value, simplicity, and relevance
With everyday expenses still weighing on households, people will likely simplify their shopping habits in 2026. They want brands to make decisions easier, save them time, and offer clear value without extra effort.
Instead of wading through endless choices or chasing promotions, shoppers are responding to experiences that feel straightforward and trustworthy, with:
- Transparent pricing
- Clear benefits
- Recommendations aligned to budget and needs
- Frictionless decision paths
For your brand, it’ll be essential to deliver carefully crafted and targeted messages at the right moment, rather than overwhelming consumers with excessive messaging. Experian helps you pinpoint what value looks like for different audiences and tailor relevant experiences.
How marketers should respond to this trend
To meet consumers’ demand for value and simplicity, you’ll need to understand what “easy” and “worth it” mean to each audience before you activate a campaign. Experian enables this by identifying the moments, motivations, and household realities that shape how people simplify decisions.
Using Experian’s lifestyle indicators, category affinities, geo-indexed spend patterns, and financial mindset segments, you can quickly pinpoint:
- Which audiences want streamlined choices (e.g., fewer SKUs, clearer value cues)
- Which shoppers expect premium quality without complexity
- Which households prioritize speed and convenience over price
- Which consumers prefer digital-first journeys vs. in-store simplicity
Then, through Experian’s privacy-first identity graph, you can reliably reach these audiences across CMNs, CTV, social, and digital environments with:
- Product recommendations that reduce decision fatigue
- Promotions tuned to value drivers
- Creative that matches each audience’s expectations for ease
- Consistent messaging that aligns across all channels
Experian’s AI-powered simplicity helps reduce manual effort in this process, enabling your team to uncover opportunities, streamline workflows, and focus more time on strategy and outcomes. And as Experian continues to explore agentic workflows, you’ll be able to move from manual audience setup to intelligent audience discovery — enabling strategies you may not have considered before.
Once you’ve simplified the experience, consumers will expect the next layer of relevance: helpful, respectful personalization grounded in the data they choose to share.
People want personalization on their terms
According to Qualtrics’ 2026 Consumer Experience Trends Report, consumers still want personalization going into 2026, but they expect it to happen on their terms:
| Insight | Data point |
| Prefer personalized experiences | 64% |
| Say benefits outweigh privacy trade-offs | 39% |
| Feel uncomfortable with many data-driven personalization tactics | 32% |
Source: 2026 Consumer Experience Trends Report
First-party data is now the foundation of meaningful, privacy-first engagement. Consumers are far more willing to share information when the value exchange is obvious and when they feel in control of how that data is used. They expect brands to:
- Use only necessary data
- Explain how personalization improves the experience
- Offer easy preference controls
- Demonstrate transparent, privacy-first data practices
As your brand lives up to these expectations, trust grows, and consumers become more willing to share the first-party data you need for impactful, privacy-centric personalization in 2026.
Experian helps you meet these needs with Audience Engine, a self-service activation tool that enables you to quickly and accurately view and activate your first-party data and partner segments across 200+ platforms without high operational overhead. And when you need deeper insight, it also connects 3,500+ syndicated audiences and 20+ trusted third-party providers, so you can enrich your first-party data with privacy-safe insights.
This includes Experian’s most recent 2025 Syndicated Audiences release, which adds 400+ updated segments — including 62 Auto Loyalists — giving you a more granular, privacy-safe view of shifting values, lifestyle preferences, and intent signals for 2026. These segments break out characteristics by generation, income, gender, and urbanicity, so your brand can analyze where demand is rising and how behaviors differ across audience groups.
For example:
- An automaker can target Auto Loyalists: Acura with model-specific offers
- A luxury brand can activate Auto Loyalists: Alfa Romeo and adjust messaging by income band, age, urbanicity, or lifestyle
Used together, first-party data and enriched syndicated audiences allow you to personalize responsibly, target more effectively, and respond to 2026 consumer expectations while respecting their privacy wishes.
How marketers should respond to this trend
The future of personalization in 2026 is first-party and zero-party data, supported by a trustworthy identity framework.
Experian enables this through:
- Identity resolution connected to 95% of U.S. households
- Privacy-first activation across digital, CTV, and CMNs
- Data modernization that maintains accuracy and compliance
- Responsible automation that delivers high-performance, human-centered personalization consumers want in 2026
- Mosaic® USA, our household-level consumer classification system that provides a privacy-safe view of lifestyles and preferences so you can apply personalization intelligently across channels
- Audience Engine, which lets you activate and enrich your first-party data for richer, permission-based insights
- Marketing Attributes, which gives you access to thousands of demographic, behavioral, lifestyle, financial, and interest characteristics
As soon as your brand earns permission to personalize, the next expectation is to apply that personalization across channels.
Omnichannel behavior and real-time micro-moments will define how people shop
Consumers don’t differentiate between channels anymore. They want a seamless, cohesive shopping journey. Consumer buying trends indicate that people are shopping more frequently but purchasing fewer items per trip. This suggests more small, mission-driven decisions, often triggered by digital or mobile discovery.
As shoppers move fluidly between mobile, in-store, CTV, and social platforms, they rely on time-saving cues, simple comparisons, and contextual recommendations instead of complex decision-making processes. CMNs now influence choices across the digital shelf, in-store screens, and publisher networks, blurring the lines between media and commerce. Speed also matters; anything longer than next-day delivery reduces the likelihood of a purchase.
These behaviors create more micro-moments: quick, intent-driven decisions shaped by life stage, financial mindset, household composition, real-time signals, and micro-behaviors like quick trips, small-basket missions, and mobile search checks. Meeting consumers in these moments requires contextual relevance, not broad targeting.
How marketers should respond to this trend
Experian helps you act on omnichannel and micro-moment behavior by unifying identity and audiences across:
- CMNs
- CTV
- Social platforms
- Programmatic partners
- Retail media publishers
- In-store digital environments
Meanwhile, our audience assets give you the contextual accuracy these moments demand with:
- Geo-indexed spenders to understand financial posture and neighborhood patterns
- Generational household segments to reflect digital comfort and shopping rhythms
- Lifestyle and interest indicators aligned to real-life needs
- In-market and behavioral signals to reach consumers at the moment intent appears
With privacy-first identity resolution anchoring it all, your brand can deliver consistent sequencing, informed personalization, and accurate measurement across channels. This is essential when omnichannel is the expectation and micro-moments decide who wins the sale.
As these real-time behaviors shift, generational differences will further shape how consumers navigate channels, interpret value, and decide which brands earn their loyalty.
What’s new with Experian Marketing Data?
Explore hundreds of new and updated segments now available — auto, income, lifestyle, spend, TV, and more.
How are generational shifts shaping 2026 consumer behavior?
Generational dynamics are also likely to play a significant role in how people discover, evaluate, and buy in 2026. While every age group is prioritizing value, simplicity, and trust, they express these priorities differently.
Experian’s Syndicated Audiences updated for November 2025 include 61 new demographic segments — broken out by generation, income band, gender, and urbanicity — to help you reach each group with accuracy. These segments are informed by decades of responsible automation and predictive modeling, giving you a clearer view of how each group behaves, even as signals shift.
For example, a retail brand can use the Gen X Dual-Income Households segment to reach value-driven, digitally engaged shoppers, while another brand might activate Millennial Urban Professionals to tailor offers based on lifestyle, income, or urbanicity.
Here’s how key generations will shape buying and the Experian segments that can help you act on these customer insights.
Gen Z expects transparency, authenticity, and digital ease
- Values: Transparency, authenticity, responsible data use
- Digital behavior: Always-on, mobile-first, social and creator-influenced
- Decision drivers: Trust, clarity, seamless digital experiences
- Relevant Experian segments: Gen Z Urban Households, Gen Z Renters
Millennials seek value alignment, financial flexibility, and reliability
- Values: Fair pricing, quality, reliability
- Digital behavior: Efficiency-focused omnichannel shoppers
- Decision drivers: Time savings, cost relief, trust
- Relevant Experian segments: Millennial Urban Professionals, Millennial Parents
Gen X is increasingly digital, highly value-conscious, and loyal
- Values: Reliability, clarity, long-term value
- Digital behavior: Digitally engaged but friction-averse
- Decision drivers: Practicality, stability, predictable service
- Relevant Experian segments: Gen X Dual-Income Households
As these generational differences shape how people discover, evaluate, and buy, one theme unites every age group: trust now determines whether a brand earns attention, data, and loyalty. With today’s consumers scrutinizing how their information is used, that trust might just be what helps you succeed in 2026.
Why is trust the new currency in data-driven marketing?
In 2026, trust will differentiate the brands that flourish. Consumers want:
- Clear data practices
- Transparent value exchanges
- Confidence that brands are honoring their preferences
And as signals decline, first-party data strategies supported by privacy-first identity resolution and responsible automation have become the reliable, transparent foundation for trust-driven marketing.
Experian’s long-standing focus on data accuracy, modernization, and compliance — from quarterly releases and updates to our twice-yearly attribute retirement process — ensures you activate with the most current, ethical, and regulation-aligned data available. These practices strengthen consumer trust and drive more accurate targeting, better match rates, and measurable performance across channels.
This focus on accuracy, governance, and transparency also underpins Experian’s approach to ethical AI, ensuring innovations serve people first while giving you confidence in every decision.
How can marketers apply 2026 consumer insights today?
As trust becomes the deciding factor in whether consumers engage, share data, or stay loyal, marketers need clear ways to operationalize that trust. Fortunately, the insights shaping 2026 translate directly into practical actions your team can take right now.
Here’s where you can start:
- Audit your first-party data strategy and CRM hygiene
- Invest in scalable, privacy-first identity resolution
- Tailor messaging to financial attitudes, not just demographics
- Use Experian’s audience segments to match consumer values, generational traits, and urbanicity
- Build journey-based activation across mobile, CTV, social, and CMNs
- Implement measurement and closed-loop analytics so every activation feeds intelligence back into planning
- Evaluate where predictive insight and responsible automation can reduce manual work and improve outcomes
With Experian, you can reach the right people with the right message at the right moment with accuracy they can trust. Teams gain the predictive insight and responsible automation needed to act on these shifts at scale.
Looking for more insights into the year ahead?
If you’re planning for 2026, consumer behavior is just the starting point. Experian’s 2026 Digital trends and predictions report takes you deeper into the forces reshaping marketing —from AI moving from hype to implementation and the evolution of commerce media beyond retail.
What role does Experian play in helping brands activate data-driven marketing?
As you put these 2026 consumer insights into practice, the challenge becomes turning strategy into scaled, privacy-safe execution. Experian’s data, identity, and activation infrastructure can make the difference:
- Identity as the foundation: Connect first-party data to 95% of U.S. households for a unified, privacy-first view.
- Privacy-first activation: Engage audiences safely across every channel with compliant targeting.
- Actionable data depth: Combine demographic, behavioral, contextual, and household-level attributes to enrich insights.
- Omnichannel reach: Activate at scale across CTV, CMNs, social, programmatic, and in-store environments.
- Closed-loop measurement: Tie exposure to outcomes across channels, enabling more effective optimization and continuous improvement.
These capabilities provide your brand with the clarity, confidence, and control necessary for future success — powered by Experian’s human-centered approach to AI, which combines privacy-first clarity, predictive insight, AI-powered simplicity, real-time intelligence, and transparent innovation to deliver trust, accuracy, and measurable performance in 2026.
Build your 2026 strategy with data you can trust
Those who win in 2026 will be the ones who turn shifting consumer behavior into actionable intelligence rooted in trusted identity, accurate data, and measurement that proves what works. With economic caution shaping decisions, rising privacy expectations, and omnichannel journeys becoming the norm, brands that invest now in a strong data and identity foundation will be the ones that stay visible, relevant, and resilient.
Experian gives you that foundation by unifying identity, high-quality data, activation, and closed-loop measurement through a human-centered approach to AI. With privacy-first clarity, predictive insight, AI-powered simplicity, real-time intelligence, and transparent innovation, Experian helps you understand your audiences deeply, reach them responsibly, and adapt in real time as the market evolves.
2026 is coming fast. Now’s the moment to build a high-performance strategy.
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FAQs
The biggest consumer trends for 2026 revolve around intentional spending, value-conscious choices, low-effort experiences, and personalization that feels transparent and trustworthy. Consumers are cautiously optimistic but still managing tight budgets, prioritizing essentials, and gravitating toward brands that simplify decisions with clear value and relevant experiences that meet them across channels. Personalization remains a differentiator when it’s rooted in responsible data use and clear benefits.
You can use 2026 consumer insights to identify your highest-opportunity audiences, match your messaging and offers to their financial reality and values, and build journey-based activation across channels instead of working in silos. Experian’s identity graph and audiences help you connect online and offline behavior into a single, actionable view.
Experian’s identity graph helps marketers in 2026 by providing a privacy-first, unified view of consumers across channels, connecting first-party data to 95% of U.S. households. This allows you to recognize individuals and households accurately, enrich their data with reliable attributes, and activate personalized experiences across digital, CTV, and CMNs with confidence.
The result is better targeting, higher match rates, and more consistent, relevant engagement at every touchpoint. All of this is further strengthened by Experian’s human-centered approach to AI, which enhances clarity, accuracy, and real-time relevance.
Privacy-first marketing uses consumer data responsibly and transparently to improve the customer experience. In 2026, consumers still want personalization but are more selective about how their data is used.
With privacy-first marketing, you build trust by explaining why data is collected, giving people control, and personalizing only with consented, high-quality data. Experian supports this through our Responsible Data Practices, which prioritize fairness, accuracy, transparency, security, and inclusion.
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With Tapad, part of Experian, technology, AdsWizz AudioMatic is the first Audio buying platform to offer cross-device identity resolution across the U.S. and EMEA NEW YORK and LONDON, July 17, 2019 /PRNewswire/ — Tapad, part of Experian and a global leader in digital identity resolution, today announced a new joint capability with AdsWizz , the leading technology provider for digital audio advertising solutions. The partnership combines Tapad's digital cross-device technology with AdsWizz's AudioMatic buying platform, enabling the ability to connect audio ad experiences across screens. AudioMatic, AdsWizz's audio-centric buying platform, supports programmatic audio buying and entirely new audio ad experiences for listeners. The integration of The Tapad Graph onto its platform enables new opportunities for marketers to reach, engage and measure each interaction with their desired consumers on digital radio and podcasts channels, and across devices. This partnership makes AdsWizz the first audio buying platform to offer this enhanced cross-device identity capability in the US and EMEA markets. "Marketers need privacy-safe digital identity resolution to reach their consumers," says Tom Rolph, VP of EMEA at Tapad. "With audio becoming an increasingly powerful medium for engagement, it's important that our technology extends to this channel, which is why we are excited to announce our integration with AdsWizz's AudioMatic platform." Digital audio is experiencing high growth, with 84% of advertisers and agencies saying it will play a bigger role in their media plans in the future. Today, 60% of digital audio is consumed via a mobile device.* The Tapad Graph is the largest digital identity resolution graph with differentiated global scale. The partnership enables audio advertisers to leverage The Tapad Graph for enhanced attribution, analytics, and targeting. Alexis van der Wyer, CEO at AdsWizz, added, "Digital audio is increasingly becoming ubiquitous in our media consumption and in our daily digital interactions, and because of that, audio advertising offers tremendous opportunity to personally interact with consumers in every moment of their daily lives. By integrating with Tapad, we enable our advertising partners to increase the effectiveness and the relevance of their marketing messages across audio channels." To learn more about Tapad and our digital identity resolution products, visit our identity solutions page. *Digital Audio Exchange, "The Rise of Digital Audio Advertising," https://thisisdax.com/wp-content/uploads/2019/07/DAX-Whitepaper.pdf About Tapad Tapad, Inc. is a global leader in digital identity resolution. The Tapad Graph, and its related solutions, provide a transparent, privacy-safe approach connecting brands to consumers through their devices globally. Our one-of-a-kind Graph Select offering enables marketers the flexibility and freedom of choice to correlate devices to varied objectives, driving campaign effectiveness and business results. Tapad is recognized across the industry for its product innovation, workplace culture and talent, and has earned numerous awards including One World Identity's 2019 Top 100 Influencers in Identity Award. Headquartered in New York, Tapad also has offices in Chicago, London, Oslo, Singapore and Tokyo. About AdsWizz: AdsWizz has created the end-to-end technology platform that is powering the digital audio advertising ecosystem. AdsWizz powers well-known music platforms, podcasts and broadcasting groups worldwide with a comprehensive digital audio software suite of solutions that connect audio publishers to the advertising community. From dynamic ad insertion to advanced programmatic platforms to innovative new audio formats, AdsWizz efficiently connects buyers and sellers in digital audio. AdsWizz is headquartered in San Mateo, California, with an IT Development hub in Bucharest, Romania, and presence in 39 markets around the world. About AudioMatic: AdsWizz Demand Side, audio-centric DSP and audio buying platform, AudioMatic, enables programmatic audio buying and entirely new audio ad experiences that are proven to be more engaging and more effective, and have delivered measurable results for agencies and their brands all over the world. All the biggest ad agencies have used our programmatic trading platform, including Omnicom, GroupM, Havas, Publicis, Mobext, and more. Contact us today
Sixty-Nine Percent Organic Sales Growth Spurred by Expanded Business and Continued Investment in The Tapad Graph™ NEW YORK, May 7, 2019 /PRNewswire/ — Tapad, a part of Experian, a global leader in digital identity resolution, today announced a record start to the year, following its highest earning year in the company's history. Since January, Tapad has experienced a 69 percent organic increase in global revenue; with strategic investments in talent, continued high retention rates, and an expanded range of clients across global markets. Globally, Tapad increased its client base across multiple categories and verticals, catering to agencies, brands, telecoms, and data providers. The Tapad Graph™'s varied use cases and differentiated global scale have been instrumental to the company's overall success to-date. With an ongoing investment in product, and expected feature releases slated for 2019, the company anticipates these accomplishments to continue. "Since the inception of our business, Tapad has heavily focused on enabling marketers to boost the performance of their campaigns with the help of our advanced digital identity resolution technologies," said Sigvart Voss Eriksen, CEO at Tapad. "While we continue to grow, creating privacy-safe solutions that solve marketers evolving needs remains integral to our evolution. As pioneers in cross-device, we're constantly innovating and pushing ourselves to be at the forefront of industry change. Our leadership in the space is recognized across the industry, as is evident by our current success." In addition to partner expansions, Tapad also invested in new talent. In February, Tapad announced Ajit Thupil as the company's first Senior Vice President of Identity, deepening the company's commitment to creating ground-breaking digital identity resolution products for brands, agencies and platforms. Tapad's investment in talent has been recognized by One World Identity's 2019 Top 100 Influencers in Identity Award and by ClickZ's 2019 Marketing Technology Awards. "At Tapad, our focus is on continuously advancing our digital identity resolution products to cater to the needs of marketers across industries," said Chris Feo, SVP of Global Data Licensing and Strategic Partnerships at Tapad. "As a part of that commitment, we are consistently growing our partner base, product features, and widening our reach on a global scale. We're excited to sustain our growth throughout 2019." To learn more about Tapad and our digital identity resolution products, visit Experian.com Open job opportunities across the globe can be found on Tapad's career page here: https://www.experian.com/careers/ About Tapad Tapad, Inc. is a global leader in digital identity resolution. The Tapad Graph™, and related solutions, provide a privacy-safe approach to connecting device identifiers to brand and marketer data, thereby allowing marketers around the world to maximize campaign effectiveness. Tapad is recognized across the industry for its innovation, growth and workplace culture, and has earned numerous awards, including the TMCnet Tech Culture Award. Based in New York, Tapad also has offices in Chicago, London, Oslo, Singapore and Tokyo, and is a wholly owned subsidiary of Telenor Group. Contact us today
The UK digital advertising market is worth £13.44bn, an increase year-on-year of 15%, reveals the 2018 IAB UK & PwC Digital Adspend Study. Report highlights The majority of all growth is coming from smartphone advertising, which has increased by £1.65bn (35%) from 2017. Smartphone advertising now represents 51% of all UK digital ad spend, up from 45% in 2017. Video is now the largest display format (£2307m), overtaking standard display banners (£1486m). Outstream/social in-feed has increased its majority in total video spend, now occupying a share of 57%, up from 52% in 2017. Social revenue now represents 23% of all digital ad spend. Growth is predicted to slow during 2019, with 5% estimated growth (+9% digital, +11% display, +9% search) compared to 15% in 2018. 2018 marks the tipping point towards a mobile-first ecosystem “For the past few years, industry commentators have been hailing the year of mobile. Each January the predictions come and the waiting commences for evidence to mark a tipping point, a shift to a mobile-first digital ad ecosystem. Well, drumroll… it was 2018! The latest Adspend report from IAB UK and PwC reveals that spend on smartphones outstripped spend on desktop for the first time last year. Brands spent 51% of total spend (which stands at £13.44 billion) on smartphones in 2018, up from 45% in 2017 – a significant milestone in the evolution of digital advertising. “This evidence shows that advertisers are increasingly thinking mobile-first. Growth in investment has historically lagged behind the amount of time spent on the device and we expect to see growth continue at a rapid pace to keep up with audience behaviour – two thirds of time spent online is now on mobile, according to UKOM. Other areas of growth highlighted by the report include video, which accounts for 44% of the total display market, while mobile video now makes up 51% of smartphone display. This is no doubt down to bigger mobile screens, better 4G and more readily available WiFi making video ads an increasingly attractive option. “Across the board, advertisers are investing in digital for longer-term brand building as well as short-term activation, with the direct-to-consumer market helping to drive this trend. What’s more, digital continues to be an accessible and popular route to market for businesses of all sizes, from leading advertisers to SMEs.” Tim Elkington, Chief Digital Officer, IAB UK Content & context crucial for attracting audiences “As people spend more and more of their time on mobile, it’s comes as no surprise that advertisers will follow where audiences are with their marketing spend. “Video has been the driving force in this growth, indicating that engaging visual content is still key in helping brands to achieve great results and to capture consumer attention in a vast sea of digital noise. “Video still has a way to go if it is to reach the level of effectiveness of traditional formats like cinema, but it will be interesting to see how the format develops over the next year or so. Ultimately, brilliant content and properly considered context are crucial for advertisers hoping to attract relevant audiences and build strong brands long term.” Kathryn Jacob OBE, CEO, Pearl & Dean Mobile-first approach driving investment in user experience “As a mobile-first approach has become the norm for many businesses, we’ve seen significant innovation and investment in the user experience that has fuelled the rise in mobile commerce. “Yet, for some years, limitations in the technology and formats available have meant that mobile advertising couldn’t always keep pace with changing consumer behaviours – delivering weaker performance when compared to desktop. “Fortunately, mobile has made huge strides in recent years. Mobile advertising affords great targeting opportunities for brands and a more interactive and immersive experience for consumers. “There is no reason to doubt this trend will continue as advertisers design their media, creative, and targeting strategy with mobile at the heart – optimising performance, enhancing the customer experience, and delivering the best results.” James Cragg, UK Managing Director, Tug New technologies to improve investment efficiency “The UK digital ad market has continued to grow despite the various challenges that the market has faced, including the current socioeconomic climate and general changes in the industry. As spend increases, it’s important to look at how media buying can be made as efficient as possible, minimising waste and maximising the return on investment. “Marketers will start to look to new technologies, like AI, to offer an impartial and more efficient approach to media buying, allowing marketers to measure effectiveness of campaigns and allocate spend accordingly.” Carl Erik Kjaersgaard, Chief Executive, Blackwood Seven Industry going from strength to strength “This significant growth in ad spend is great to see and shows that our industry is going from strength to strength. It’s especially good to see that as advertisers invest more and more in digital advertising, they’re becoming more considered in where they’re spending their money – with a large portion of the growth coming from companies that are part of IAB’s Gold Standard. “At The Trade Desk, we’ve long been ambassadors for the importance of transparency. These findings show that it isn’t just the right thing to do, but makes good business sense as advertisers increasingly choose partners who are demonstrating a commitment to best practice.” Anna Forbes, UK General Manager, The Trade Desk Advertisers embracing mobile “As consumers spend more of their time online, it’s no surprise that digital ad spend has continued its rise, up 15% to £13.4bn. With digital, in every sense, becoming further embedded in our daily lives, it is inevitable that this number is set to rise further next year. “Given the vast majority of people using their smartphone as their primary digital device, evident from site traffic stats we see across the board, the IAB report shows that advertisers have started to fully embrace this shift by following with ad spend. Over the last few years, a combination of faster wireless connectivity along with more capable devices has made it the go-to device for consumers to get online. This is set to continue over the next few years with 5G and even faster, more capable smartphones arriving (i.e. foldables) that will further cement ‘mobile’ as the main digital device to reach consumers.” Wajid Ali, Head of Paid Search, ForwardPMX Budgets must go to professionally produced content “In the IAB’s latest ‘Digital Adspend Study’ it is positive to see that outstream continues to dominate video spend, showing close to a 10% year-on-year increase. “Unsurprisingly, the study highlights that mobile is the most important distribution device (76% of all video spend is on the smartphone), and it’s great to see the format we invented dominating that space. “However, it’s now more pertinent than ever that clients and agencies invest their outstream budgets into professionally produced content and not social infeeds. Budgets must go where content is being produced, rather than aggregators and distributors, where the content is read rather than where a click happened. “We must remember how important local, national, and vertical press are to the global digital ecosystem. By unifying the best publishers at scale, delivering mobile-optimised creativity and outcome-orientated distribution, we are fighting to ensure publishers are getting their fair share of revenue in comparison to the social platforms.” Justin Taylor, UK MD, Teads UK market in robust health “The latest IAB digital ad spend report shows encouraging signs that the UK digital advertising market is in robust health, with mobile advertising continuing its upward trend. “The rise of up-and-coming ad formats like Shopping Ads, Google’s Responsive Search Ads, and Facebook Messenger Ads show that advertisers are looking for ways to capture consumer attention in the evolving digital landscape. As a result, the lines across search, social, and e-commerce are more blurred than ever with the introduction of features like Checkout for Instagram and Shopping ads on Google Images. Furthermore, with the rapid growth of Amazon’s ads business, e-commerce has quickly emerged as a third pillar of digital advertising, making it vital for marketers to have a complete view of the customer journey across channels and devices, if they hope to more accurately understand campaign performance and attribution.” Wesley MacLaggan, SVP of Marketing, Marin Software Digital identity resolution essential in understanding customer journey “Last year’s figures show that UK ad spend is starting to mirror the behaviour of consumers who, according to UKOM data, spend two-thirds of their time online on a smartphone. The fact that mobile ad spend now surpasses that of ad spend on desktop highlights marketers’ understanding that digital identity resolution is essential, not a nice-to-have. “Appreciating the cross-device behaviours of consumers allows brands to gain a better understanding of the customer journey and build stronger relationships with their audiences long term.” Tom Rolph, VP EMEA, Tapad, a part of Experian. Contact us today