At A Glance
Experian introduces a solution for commerce media networks (CMNs) that connects first-party shopper data with trusted identity, audience, activation, and measurement capabilities. Brands gain deeper shopper insight, broader off-site reach, and closed-loop measurement across channels, with a clear path to incremental media revenue.Experian is introducing a solution designed specifically for commerce media networks (CMNs) to capture more advertising revenue. This solution connects brands’ first-party shopper data, combining it with Experian’s #1 ranked identity and audience services. Together, these capabilities help CMNs gain deeper customer insight, build richer audiences for activation, extend reach outside of their owned and operated inventory, and run real-time measurement and attribution.
Why are commerce media networks investing in audience and identity solutions?
CMNs now play a central role in how brands reach high-intent shoppers. CMNs are expected to offer more than on-site placements. Advertisers want broader reach, consistent targeting, and proof of performance. Experian’s solution is built to address those expectations by helping CMNs turn common challenges, including limited audience visibility and reach, and growing demand for programmatic access, into revenue opportunities. By working with Experian, CMNs can better understand their customers, extend reach beyond owned platforms, and show return on ad spend as shoppers move from ad exposure to purchase.
How does Experian help commerce media networks grow media revenue?
As commerce media continues to expand, success depends on understanding shoppers and monetizing that knowledge responsibly. Experian’s solution supports CMNs across identity, audience development, activation, and measurement, with benefits designed to support growth.
Identity resolution
Every CMN captures authenticated first-party data, whether collected online or offline. On its own, that data represents only a portion of a customer or household’s addressable footprint. By connecting to Experian’s identity graphs, CMNs gain a broader view of their customers across offline and digital environments, supported by coverage across 126 million households, 250 million individuals, and 4.2 billion digital IDs.
Expanded insights
Understanding shoppers at scale is critical for commerce media networks looking to differentiate their offerings and grow media revenue. Beyond data hygiene, Experian enables CMNs to build customer profiles that go deeper than purchase behavior alone, incorporating demographics, lifestyle attributes, TrueTouchSM, Mosaic® USA, and more.
These insights help CMNs better understand who their audiences are, identify high-value segments, and create unique, differentiated audiences at scale. By offering brands a clearer view into shopper behavior and intent, CMNs can attract the right brand partners, support more effective activation strategies, and position their network as a premium destination for commerce media investment.
Create audiences
CMNs can enrich first-party data with Experian Marketing Data to build custom segments for advertisers. With more than 5,000 Marketing Attributes available, CMNs can help advertisers reach first-party audiences enhanced with data based on demographics, media preferences, and behavioral signals.
Maximize reach and distribution
Experian’s Third-Party Onboarding capabilities allow CMNs to move audiences from owned platforms into programmatic, television, and social channels. Through Experian’s network of more than 20 platforms, including The Trade Desk and Magnite, CMNs can extend audience reach and create new monetization opportunities. Self-service tools, native integrations, and transparent pricing support efficient activation.
Through Experian’s Curated Deals, CMNs can make their data usable in private marketplaces (PMPs), offering unique data for advertisers to build their PMPs. This helps advertisers obtain more reach, achieve their intended outcomes,and offers CMNs another way to monetize their data.
Demonstrate success
CMNs need clear, trusted measurement to support advertiser investment. Experian’s Activity Feed empowers CMNs to run attribution, so they can show their clients the impact their data delivered. It does this by connecting ad exposures and consumer touchpoints across environments, including web and connected TV (CTV), to households and individuals, making the link between ad exposure and consumer action clear.
Case study: How Experian enhanced addressability for a leading retail media network
A leading RMN has worked with Experian since 2021 to better understand its customers, organize first-party shopper data, and activate audiences across the digital ecosystem. Experian supported this RMN in reducing reliance on third-party cookies by anchoring shopper data to more stable digital identifiers, including mobile ad IDs (MAIDs), hashed emails (HEMs), CTV IDs, and Unified ID 2.0 (UID2).
As a result, addressability across owned platforms and programmatic channels increased by nearly 300%. This improvement supported more consistent reach and measurement throughout the shopper journey.
“Accurate data is the backbone of effective commerce media strategies, and Experian’s top-tier data solutions are critical for precise targeting and audience delivery. Experian’s advanced capabilities in data onboarding, customer audiences, and robust identity graphs allow advertisers to seamlessly reach the right audiences.”
NexChatper IncArt Sebastian, CEO
What value does Experian bring to commerce media networks?
Experian supports CMNs with a combination of identity, data quality, and ecosystem connectivity.
How can commerce media networks partner with Experian?
Experian’s data and identity solutions help commerce media networks make the most of their opportunity. By connecting shopper insight to activation and measurement, CMNs can strengthen advertiser relationships and grow revenue.
Connect with a member of our team to learn how Experian can support your commerce media strategy.
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FAQs
Experian’s solution for CMNs connects first-party shopper data with identity, audience, activation, and measurement capabilities. Commerce media networks use it to expand reach, support advertisers, and measure outcomes across channels.
Identity supports commerce media performance by connecting shopper data across devices, channels, and environments. This connection supports consistent targeting, broader reach, and measurement tied to real purchases.
Yes. Experian enables activation across programmatic, television, and social platforms through Third-Party Onboarding, direct platform integrations, and Curated Deals through PMPs.
Experian supports closed-loop measurement for commerce media networks through Activity Feed. Activity Feed links exposures and online actions to households and individuals, enabling CMNs to easily run attribution. With Activity Feed, commerce media networks can show how media contributes to shopper behavior and sales.
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Marketers Using Centro’s DSP Basis Can Leverage Tapad’s Technology for Extended Cross-device Reach Chicago – May 15, 2018 – Centro, a provider of enterprise-class software for digital advertising, today announced that its Basis programmatic ad platform has licensed cross-device marketing technology from Tapad, a part of Experian, the company reinventing personalization for the modern marketer. Media professionals using Basis can now drive better performance by identifying a person across the different devices he or she uses, serving ads in the most optimum environment, then analyzing performance to see what ad worked best based on creative, device, location and time of day. Today’s digital media ecosystem is fragmented. People consume content on their multiple devices from multiple locations. According to digital analytics firm GlobalWebIndex, a typical consumer owns three digital devices and has seven digital ID’s active in the last 60 days. Advertising technology that treats every device as a single user would not be able to guide customers down the marketing funnel according to how users jump from one device to the next. Furthermore, they wouldn’t see when conversions occur on a device different from that in which the ad was first shown to the user. The Tapad Graph identifies the point of conversion across all screens – smartphones, tablets, home computers, and smart TVs – so that marketers can better gauge the efficiency and return on ad spend. “Our technology helps brands gain a deeper level of understanding of their customer, enabling marketers to better deliver services and products users want,” said Chris Feo, SVP of Global Data Licensing and Strategic Partnerships, Tapad. “With our technology as part of Basis, Centro is providing robust, accessible tools for marketers that want to advance their knowledge of the consumers they want to reach.” Centro’s Basis enables advertisers to plan, buy and analyze real-time bidding (RTB), direct, search and social campaigns in a single platform. It is the only platform that combines all of these elements with cross-device conversion attribution and advanced reporting features in a DSP. With the Tapad Graph integrated into Basis, marketers can now identify consumers across all of their devices during any point of the consumer journey. This can help marketers determine ad spend effectiveness for optimizing campaigns in real-time or for the future. Other cross-device marketing capabilities for Basis users include: Frequency Capping: Apply frequency caps at a unique person-level rather than at a device-level to prevent saturating users with ads and showing them more impressions than desired. Audience extension: Expand the reach of a campaign by learning what other devices a single user may have, then deliver ads to single users’ other devices. Reporting insights: Learn how users interact with ads across their devices. Gain insight about how consumers respond on devices to improve targeting parameters. Conversion attribution: Record conversions on devices different from that in which the ad was displayed to learn the true effectiveness of advertising efforts. “Cross-device analytics and optimization aligns with our vision that converging the different parts of digital media to create a holistic view of campaigns will drive performance,” said Katie Risch, EVP of customer experience, Centro. “Having Tapad’s powerful capability of personalized marketing gives our advertisers high-quality data to cultivate relationships with customers, wherever they are in digital channels.” About Tapad Tapad Inc. is the marketing technology company reinventing personalization for the modern marketer through its identity-driven solutions. The company's signature Tapad Graph connects millions of consumers across billions of devices. The world's largest brands and most effective marketers entrust Tapad to provide an accurate, privacy-conscious and unified approach to connecting with consumers across screens. In 2018, Tapad introduced its Tapad Customer Data Platform (CDP), purpose-built to offer marketers a highly personalized and privacy-safe platform to convert first and third-party data into actionable, results-driven campaigns. Tapad is based in New York and has offices in Chicago, London, Oslo, Singapore and Tokyo. Tapad's numerous awards include: Forbes' Most Promising Companies, Deloitte's Technology Fast 500, Crain's Fast 50, TMCnet Tech Culture Award and Global Startup Award's "Startup Founder of the Year." Tapad was acquired by the Telenor Group in 2016. Telenor Group is one of the world's largest mobile operators. About Centro Centro is a provider of enterprise-class software for digital advertising organizations. Its technology platform, Basis, is the first of its kind SaaS advertising solution unifying programmatic and direct media buying, along with workflow automation, cross-channel campaign planning, universal reporting and business intelligence. It boosts media, team and business performance by enabling advertisers to plan, buy and analyze real-time bidding (RTB), direct, search and social campaigns in a single platform. Contact us today
The concept of identity resolution has emerged over the years as a strategic imperative among marketers and technology vendors. A report by Forrester contends that accurately establishing and maintaining customer identity is one of the most perplexing challenges facing marketers today. Customers have footprints in the offline and online worlds and tend to seamlessly transition across various channels and devices – presenting a unique challenge to truly understand who they are. But the ability to stitch these disparate components of information together means marketers can make better decisions and have more meaningful interactions with their customers. And for customers, this means an experience with personalized advertising content more likely to resonate with them. Why should marketers prioritize identity? The ability to accurately identify customers is the most basic prerequisite for marketing analytics, orchestration and execution. As such, it is becoming increasingly important for brands and marketers planning to link together disparate systems of audience insights and engagement to foster a more seamless and personalized omnichannel customer experience. For example, if an advertiser can identify a customer’s interests, as well as how that person prefers to consume information, then the advertiser can create and deliver messaging that will resonate with the customer. However, like most competitive differentiators, the mission critical components to accurately determine an identity reside within the suite of identity management tools at the marketers’ disposal and the expertise required for proper execution – a struggle for most marketers. But when properly implemented, a comprehensive customer identity strategy can be among a brand or marketer’s most valuable and proprietary assets. Where to begin with identity resolution? With the convergence of CRM platform data, cross-channel online touchpoints, offline record linkage management, probabilistic cross-device graphs, and data onboarding—evolving from point solutions to unified platforms—marketers are faced with an increasingly complex set of challenges in addressing and solving for customer identity management. To properly implement from the get go, and to avoid having to bolt on disparate technologies down the road, emerging industry trends and success stories suggest marketers need a neutral technology service provider that can provide each of these solutions via a single, unified platform. A vendor that can build a solid identity management foundation comprised of omni-channel targeting and attribution, cross-device resolution, online-offline linkage management, and data onboarding form the nexus of a cohesive identity strategy, built to last. Experian helps connect consumer identity As a trusted name in data and information services for more than 40 years, we are committed to privacy by design and the responsible usage and security of data. Whether you’re a brand, agency, or publisher, Experian has the wide-ranging toolset to help you put people at the heart of your business and make better marketing decisions. By harnessing the power of the sum of these parts, fusing both offline and online identifiers and attributes, Experian has established a leadership position in identity management. If you're ready to begin building your identity foundation, contact us and get started today! Learn more about why identity matters to marketers and consumers, here! Contact us today
Partnership Yields Increased Match and Connectivity Rate Through Tapad Graph, acquired by Experian March 27, 2018 — New York, N.Y. — Tapad, part of Experian, is reinventing personalization for the modern marketer and today announced the impactful results of its strategic partnership with Flashtalking, the leading global independent platform for ad delivery, unification and insights. Flashtalking is one of Tapad's most engaged partners, using the Tapad Graph to unify cross-device engagement and identity-driven consumer behaviors for attribution modeling. The company leverages a unique identifier that, in conjunction with Tapad's Graph, provides robust multi-touch attribution solution for its clients. This partnership has resulted in above-industry match and bridge rates for Flashtalking and its customers. Overall, the Tapad Graph yielded a 71 percent match rate with 41 percent of converters engaging on multiple devices, highlighting the importance of cross-device measurement. Tapad’s identity solutions provide Flashtalking with a more holistic view of global engagement. Flashtalking marries ad server log file data with the Tapad Graph to connect all interactions in the consumer journey. This enables Flashtalking to provide more accurate and impactful cross-device attribution, which ultimately enables better optimization. These achievements have led to recognition of Tapad and Flashtalking’s work by the I-COM Global Forum for Marketing, Data and Measurement. “Tapad allows us to understand user engagement across devices and platforms at both the household or individual user level, which is extremely beneficial when providing marketers with true path to conversion and attribution,” said Steve Latham, global head of analytics at Flashtalking. “Since our relationship began, we’ve successfully leveraged Tapad data to provide more accurate, actionable insights that have helped numerous brands achieve substantial gains in media effectiveness.” Flashtalking client Michael Lamontagne, SVP of analytics and CRM at 22squared says “We are big believers in using cross-device insights to improve our campaigns. Flashtalking has been a strategic partner in the pursuit of that goal. By incorporating the Tapad Graph, Flashtalking delivers powerful insights into user engagement and media attribution across browsers and devices. Of equal importance, their bundled solution makes it easy and efficient, saving our team countless hours of busy work.” “Our ongoing work with Flashtalking has had a significant impact on the accomplishments we’ve achieved,” said Chris Feo, SVP, strategy & global partnerships at Tapad. “Being able to grow with a dedicated partner that leverages our proprietary technology in unique ways has helped us uncover the global impact our services can have on a business. We’re proud to drive success for Flashtalking’s clients on a global scale.” Contact us today