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Behavioral scoring is one of the most important tools that allow collections managementand account management groups to evaluate accounts in an efficient and cost-effective...

April 2, 2009 by Jeff Bernstein

Regardless of the specific checks and overall processes incorporated into your Red Flags Identity Theft Prevention Program, the use of an automated decisioning strategy...

April 2, 2009 by Keir Breitenfeld

Have you ever wondered how your current collections workflow process evolved to its current state? To start at the beginning, let’s rewind to medieval...

March 31, 2009 by Jeff Bernstein

We have talked about: the creation of the vision for our loan portfolios (current state versus future state) – e.g. the strategy for moving...

March 27, 2009 by Guest Contributor

As stated in an earlier posting, healthcare providers should ensure appropriate compliance with the Red Flags Rule. There continues to be healthy debate as...

March 27, 2009 by Keir Breitenfeld

If the business is a creditor or a “financial institution” (defined as a depository institution) that offers covered accounts, you must develop a Program...

March 25, 2009 by Keir Breitenfeld

They have started to shift away from time-based collections managementactivities (the 30-, 60-, 90-day bucket approach). Instead, the focus is migrating towards the development...

March 25, 2009 by Jeff Bernstein

By: Prince Varma Good day all. My last blog revolved around practical approaches to effective client relationship management. It time to get back to...

March 25, 2009 by Guest Contributor

By: Prince Varma Part 2 Two additional tactics that you should incorporate into your relationship management penetration strategy include: Conducting relationship reviews in addition...

March 25, 2009 by Guest Contributor

This post is a feature from my colleague and guest blogger, Barry Timm, Senior Process Architect in Advisory Services at Baker Hill, a part of...

March 20, 2009 by Guest Contributor

The credit reporting agencies will not identify Red Flags, as such, on a credit report. However, there may be certain information on a credit...

March 20, 2009 by Keir Breitenfeld

By: Tom Hannagan Part 6 Peer Group 2 fee income Non-interest income again, as a percent of average total assets, declined to .86 percent...

March 17, 2009 by Guest Contributor

If you have detected a Red Flag in connection with a credit application, are you prohibited from opening the account when following the Red...

March 17, 2009 by Keir Breitenfeld

Part four Improved change management process is one of the items at the very top of many collections professional’s wish list. In most legacy...

March 17, 2009 by Jeff Bernstein

For all you folks who, like me, waited until the last minute to knock out a term paper or class project in school, here...

March 12, 2009 by Keir Breitenfeld

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