Fraud & Identity Management

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By: Heather Grover In past client and industry talks, I’ve discussed the increasing importance of retail branches to the growth strategy of the bank....

Published: December 30, 2009 by Guest Contributor

The definition of account management authentication is:  Keep your customers happy, but don’t lose sight of fraud risks and effective tools to combat those...

Published: December 28, 2009 by Keir Breitenfeld

–by Andrew Gulledge Intelligent use of features Question ordering: You want some degree of randomization in the questions that are included for each session....

Published: December 22, 2009 by Andrew Gulledge

Account management fraud risks: I “think” I know who I’m dealing with… Risk of fraudulent account activity does not cease once an application has been...

Published: December 21, 2009 by Keir Breitenfeld

–by Andrew Gulledge General configuration issues Question selection– In addition to choosing questions that generally have a high percentage correct and fraud separation, consider...

Published: December 14, 2009 by Andrew Gulledge

–by Andrew Gulledge Where does Knowledge Based Authenticationfit into my decisioning strategy? Knowledge Based Authentication can fit into various parts of your authentication process....

Published: December 7, 2009 by Andrew Gulledge

In my last post I discussed the problem with confusing what I would call “real” Knowledge Based Authentication (KBA) with secret questions.   However, I don’t...

Published: November 23, 2009 by Monica Pearson

–by Andrew Gulledge Definition and examples Knowledge Based Authentication (KBA) is when you ask a consumer questions to which only they should know the...

Published: November 23, 2009 by Andrew Gulledge

Round 1 – Pick your corner There seems to be two viewpoints in the market today about Knowledge Based Authentication (KBA): one positive, one...

Published: November 16, 2009 by Monica Pearson

Many compliance regulations such the Red Flags Rule, USA Patriot Act, and ESIGN require specific identity elements to be verified and specific high risk...

Published: November 16, 2009 by Keir Breitenfeld

By: Kennis Wong It’s true that intent is difficult to prove. It’s also true that financial situations change. That’s why financial institutions have not,...

Published: November 9, 2009 by Guest Contributor

On Friday, October 30th, the FTC again delayed enforcement of the “Red Flags” Rule – this time until June 1, 2010 – for financial...

Published: November 6, 2009 by Matt Ehrlich

As I wrote in my previous posting, a key Red Flags Rule challenge facing many institutions is one that manages the number of referrals generated...

Published: November 2, 2009 by Keir Breitenfeld

In my last entry, I talked about the challenges clients face in trying to meet multiple and complex regulatory requirements, such as FACT Act’s...

Published: October 15, 2009 by Matt Ehrlich

While the FACT Act’s Red Flags Rule seems to capture all of the headlines these days, it’s just one of a number of compliance...

Published: October 14, 2009 by Matt Ehrlich

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