Telecom, Energy & Utilities
In an all-new report, Experian dives into “The State of Alternative Credit Data,” providing in-depth coverage on how alternative credit data is defined, consumer personas, and how this data complements traditional credit data files.
Designing a Robust Customer Segmentation — Evaluation of Potential Schemes
Telecom, Energy & UtilitiesA thoughtful segmentation analysis contains two phases: generation of potential segments, and the evaluation of those segments.
Implement identity management and account management procedures that are effective and don't affect user experience
Do you have a client who is applying for credit but has placed a security freeze on his Experian file? Here’s how you can help.
Kathleen Peters, SVP of Product Management for Global Fraud and Identity, and recently included in the Top 100 influencers in Identity.
Experian introduces new trended attributes to help lenders better serve consumers across the credit life cycle
Consumer disputes aren’t going away, but understanding the reported data and metrics behind disputes can help data furnishers minimize them and improve processes.
Experian’s 8th annual State of Credit report reveals the nation’s average credit score is up two points year-over-year to 675.
Podcast to discuss the emergence of synthetic identity fraud, its true financial impact and how organizations can begin to fight back.
Synthetic id fraud in a post breach world
With so much data being generated by our social media obsession, should lenders consider social media insights to assess credit risk?
Experian wins the Javelin Strategy Best Overall Identity Proofing Platform award for CrossCore
Telecom, Energy & UtilitiesJavelin Strategy & Research announced the 2017 Identity Proofing Platform Awards. We were honored to see CrossCore as the identity proofing platform winner.
Utilizing a customer journey map – from acquisitions through collections
Telecom, Energy & UtilitiesCreating a customer journey map, and seeing it through from acquisitions to collections, can help you better define messaging and channels to best reach your audience.
Third-party and first-party schemes are now interchangeable, and traditional fraud detection practices are less effective in fighting these evolving fraud types.
As more collectors transition from "dialing for dollars" to digital solutions, they are seeing early results and success with virtual negotiation tools.