Patient Experience

Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.


Rudyard Kipling famously wrote, “Oh, East is East, and West is West, and never the twain shall meet.” That was once true of care...

January 8, 2015 by Paul Hoffman

The evolution from paper to online medical records is an opportunity to engage patients more fully in their care while making healthcare organizations more...

November 6, 2014 by Experian Health

Picture this: A movie trailer features a healthcare organization with a newly-minted portal through which patients access their private health information, make appointments and...

February 18, 2014 by Steve Millhouse

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