Due to the federal funding lapse, E-Verify and related customer support systems are down as of September 30, 2025. This means employers cannot access their E-Verify accounts, enroll new accounts, create or manage cases, reset passwords, or even run reports. E-Verify webinars and employee services like Self Check and myE-Verify are also unavailable.
Impacts on Employers
- No E-Verify cases can be initiated or updated while the system is down.
- Employers cannot resolve TNCs (Tentative Nonconfirmations) or assist employees with status checks.
- Customer support via phone or email is suspended; no technical or compliance assistance is available.
Temporary Policies and Flexibilities Granted
To alleviate compliance pressure on employers, the Department of Homeland Security (DHS) has implemented several temporary measures:
- The “three-day rule” for creating E-Verify cases is suspended for cases affected by the shutdown. DHS will provide specific guidance for these cases when E-Verify service resumes.
- This does not affect Form I-9 requirements: Form I-9 must still be completed by the third business day after an employee starts work for pay, using standard in-person or remote procedures as previously authorized.
- Employers using alternative, DHS-authorized remote I-9 procedures may continue doing so as long as they remain enrolled and in good standing with E-Verify during the shutdown.
- Employees with mismatches (TNCs) will have extended time to resolve their issues; the period of E-Verify unavailability will not count against established resolution timelines.
- For federal contractors governed by the E-Verify Federal Contractor Rule, the recommended step is to consult contracting officers for updated deadline guidance.
- Employers must not take any adverse action against employees whose cases are in “interim case status” due to the E-Verify outage, including during any extended status.
What Employers Should Do Now
- Continue to complete Form I-9 for all new hires within required timelines, following regular procedures.
- Retain documentation showing the attempt to comply with E-Verify after system availability returns.
- Do not delay work start dates or take adverse action against employees due to pending E-Verify results or TNCs that cannot currently be addressed.
- Monitor the official E-Verify website for updates and further instructions once federal funding is restored and system operation resumes.
