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What 2026 consumer insights mean for marketers

Published: December 11, 2025 by Experian Marketing Services

At A Glance

2026 marketing trends reveal that people will spend more intentionally, prioritize value and simplicity, and expect personalization that’s transparent and privacy-first. Omnichannel journeys and micro-moments will shape how they shop, with generational differences influencing trust and digital expectations. Experian helps marketers respond with privacy-first identity, high-quality audience intelligence, and omnichannel activation that drive relevant and measurable performance.

The 2026 consumer is reconsidering how they want to engage with businesses. Research from Nielsen anticipates that in 2026, people will spend more intentionally, think more critically, and expect more from the brands they invite into their lives. They want clear value, marketing experiences that make decisions easier, and personalization that respects their privacy and improves the moment they’re in.

This change has big implications for marketers. Winning in 2026 will require understanding the motivations, concerns, and trust drivers behind consumer behavior. This means embracing a privacy-first identity foundation, deep audience intelligence, high-quality and ethically sourced data, omnichannel activation, and measurement that closes the loop across channels.

Below, we break down consumer shifts shaping 2026 and how you can translate them into practical strategies for 2026.

How will consumer behavior change in 2026, and how should marketers respond?

Consumers are going into 2026 feeling deeply cautious. According to 2026 consumer outlook data, 32.8% of global shoppers say they’re financially worse off than last year, and 73% of those consumers cite rising cost-of-living pressures as the reason.

Ultimately, people are spending, but they’re directing most of their dollars toward core categories like food, health, and household care. That mix of caution and restraint is shaping what they want from brands: clear value, relevant personalization, and simple, low-effort experiences that make choices feel easier and worthwhile.

Want more details on how consumer caution shaped the peak buying season in 2025? Explore our 2025 Holiday spending trends and insights report for insights that can set the foundation for your 2026 strategy.

Here are the consumer trends we expect to shape decision-making most in 2026 and how Experian can help you adapt.

Economic stability will outweigh values

Consumers are prioritizing the realities of their household budgets going into 2026. Global consumer research shows that environmental concerns fell from the #4 global worry to #9 in 2025, while financial pressures and geopolitical issues moved to the top of the list.

People still care about brand values, but economic stability is becoming a stronger driver behind how they decide what to buy, where to shop, and which brands they trust. Consumers want brands to be responsible, fair, and transparent, but they also expect brand values to align with their financial reality.

InsightData point
Consumers who feel financially worse off than last year32.8%
Of those, consumers citing cost-of-living pressures73%
Environmental concerns falling in priority (2024 to 2025)#4 to #9 in top global worries

Source: Consumer Outlook: Guide to 2026

For your marketing, this means shifting from broad value messaging to audience-specific offers tailored to each group’s financial situation, understanding:

  • Who feels financially stretched
  • Who still has spending flexibility
  • Who is shifting habits subtly (frequency, basket size, channel choice)

How marketers should respond to this trend

Experian helps brands read financial signals with accuracy. Using generational segments, income bands, lifestyle indicators, and geo-indexed audiences, you can distinguish between:

  • Value-seeking shoppers who prioritize stretch, savings, and reliability
  • Higher-income households motivated by sustainability, wellness, or premium experiences
  • Multigenerational families with diverse influencers and decision drivers
  • Urban vs. suburban households with different price sensitivities and convenience factors

Paired with Experian’s privacy-first identity graph, your brand can activate audiences aligned with consumer insights across commerce media networks (CMNs), connected TV (CTV), social platforms, and programmatic channels using curated private marketplaces (PMPs). This ensures your messaging reflects the financial realities of consumers in 2026. Experian’s predictive insight capabilities also help forecast shifts in financial mindset, enabling you to anticipate change instead of reacting to it.

Four consumer trends to watch in 2026

As financial caution shapes everyday choices, the next question becomes how to remove friction and deliver value in ways that feel simple, relevant, and worth the spend.

Consumers will prioritize value, simplicity, and relevance

With everyday expenses still weighing on households, people will likely simplify their shopping habits in 2026. They want brands to make decisions easier, save them time, and offer clear value without extra effort.

Instead of wading through endless choices or chasing promotions, shoppers are responding to experiences that feel straightforward and trustworthy, with:

  • Transparent pricing
  • Clear benefits
  • Recommendations aligned to budget and needs
  • Frictionless decision paths

For your brand, it’ll be essential to deliver carefully crafted and targeted messages at the right moment, rather than overwhelming consumers with excessive messaging. Experian helps you pinpoint what value looks like for different audiences and tailor relevant experiences.

How marketers should respond to this trend

To meet consumers’ demand for value and simplicity, you’ll need to understand what “easy” and “worth it” mean to each audience before you activate a campaign. Experian enables this by identifying the moments, motivations, and household realities that shape how people simplify decisions.

Using Experian’s lifestyle indicators, category affinities, geo-indexed spend patterns, and financial mindset segments, you can quickly pinpoint:

  • Which audiences want streamlined choices (e.g., fewer SKUs, clearer value cues)
  • Which shoppers expect premium quality without complexity
  • Which households prioritize speed and convenience over price
  • Which consumers prefer digital-first journeys vs. in-store simplicity

Then, through Experian’s privacy-first identity graph, you can reliably reach these audiences across CMNs, CTV, social, and digital environments with:

  • Product recommendations that reduce decision fatigue
  • Promotions tuned to value drivers
  • Creative that matches each audience’s expectations for ease
  • Consistent messaging that aligns across all channels

Experian’s AI-powered simplicity helps reduce manual effort in this process, enabling your team to uncover opportunities, streamline workflows, and focus more time on strategy and outcomes. And as Experian continues to explore agentic workflows, you’ll be able to move from manual audience setup to intelligent audience discovery — enabling strategies you may not have considered before.

Once you’ve simplified the experience, consumers will expect the next layer of relevance: helpful, respectful personalization grounded in the data they choose to share.

People want personalization on their terms

According to Qualtrics’ 2026 Consumer Experience Trends Report, consumers still want personalization going into 2026, but they expect it to happen on their terms:

InsightData point
Prefer personalized experiences64%
Say benefits outweigh privacy trade-offs39%
Feel uncomfortable with many data-driven personalization tactics32%

Source: 2026 Consumer Experience Trends Report

First-party data is now the foundation of meaningful, privacy-first engagement. Consumers are far more willing to share information when the value exchange is obvious and when they feel in control of how that data is used. They expect brands to:

  • Use only necessary data
  • Explain how personalization improves the experience
  • Offer easy preference controls
  • Demonstrate transparent, privacy-first data practices

As your brand lives up to these expectations, trust grows, and consumers become more willing to share the first-party data you need for impactful, privacy-centric personalization in 2026.

Experian helps you meet these needs with Audience Engine, a self-service activation tool that enables you to quickly and accurately view and activate your first-party data and partner segments across 200+ platforms without high operational overhead. And when you need deeper insight, it also connects 3,500+ syndicated audiences and 20+ trusted third-party providers, so you can enrich your first-party data with privacy-safe insights.

This includes Experian’s most recent 2025 Syndicated Audiences release, which adds 400+ updated segments — including 62 Auto Loyalists — giving you a more granular, privacy-safe view of shifting values, lifestyle preferences, and intent signals for 2026. These segments break out characteristics by generation, income, gender, and urbanicity, so your brand can analyze where demand is rising and how behaviors differ across audience groups.

For example:

  • An automaker can target Auto Loyalists: Acura with model-specific offers
  • A luxury brand can activate Auto Loyalists: Alfa Romeo and adjust messaging by income band, age, urbanicity, or lifestyle

Used together, first-party data and enriched syndicated audiences allow you to personalize responsibly, target more effectively, and respond to 2026 consumer expectations while respecting their privacy wishes.

How marketers should respond to this trend

The future of personalization in 2026 is first-party and zero-party data, supported by a trustworthy identity framework.

Experian enables this through:

  • Identity resolution connected to 95% of U.S. households
  • Privacy-first activation across digital, CTV, and CMNs
  • Data modernization that maintains accuracy and compliance
  • Responsible automation that delivers high-performance, human-centered personalization consumers want in 2026
  • Mosaic® USA, our household-level consumer classification system that provides a privacy-safe view of lifestyles and preferences so you can apply personalization intelligently across channels
  • Audience Engine, which lets you activate and enrich your first-party data for richer, permission-based insights
  • Marketing Attributes, which gives you access to thousands of demographic, behavioral, lifestyle, financial, and interest characteristics

As soon as your brand earns permission to personalize, the next expectation is to apply that personalization across channels.

Omnichannel behavior and real-time micro-moments will define how people shop

Consumers don’t differentiate between channels anymore. They want a seamless, cohesive shopping journey. Consumer buying trends indicate that people are shopping more frequently but purchasing fewer items per trip. This suggests more small, mission-driven decisions, often triggered by digital or mobile discovery.

Four consumer trends to watch in 2026

As shoppers move fluidly between mobile, in-store, CTV, and social platforms, they rely on time-saving cues, simple comparisons, and contextual recommendations instead of complex decision-making processes. CMNs now influence choices across the digital shelf, in-store screens, and publisher networks, blurring the lines between media and commerce. Speed also matters; anything longer than next-day delivery reduces the likelihood of a purchase.

These behaviors create more micro-moments: quick, intent-driven decisions shaped by life stage, financial mindset, household composition, real-time signals, and micro-behaviors like quick trips, small-basket missions, and mobile search checks. Meeting consumers in these moments requires contextual relevance, not broad targeting.

How marketers should respond to this trend

Experian helps you act on omnichannel and micro-moment behavior by unifying identity and audiences across:

  • CMNs
  • CTV
  • Social platforms
  • Programmatic partners
  • Retail media publishers
  • In-store digital environments

Meanwhile, our audience assets give you the contextual accuracy these moments demand with:

  • Geo-indexed spenders to understand financial posture and neighborhood patterns
  • Generational household segments to reflect digital comfort and shopping rhythms
  • Lifestyle and interest indicators aligned to real-life needs
  • In-market and behavioral signals to reach consumers at the moment intent appears

With privacy-first identity resolution anchoring it all, your brand can deliver consistent sequencing, informed personalization, and accurate measurement across channels. This is essential when omnichannel is the expectation and micro-moments decide who wins the sale.

As these real-time behaviors shift, generational differences will further shape how consumers navigate channels, interpret value, and decide which brands earn their loyalty.

What’s new with Experian Marketing Data?

Explore hundreds of new and updated segments now available — auto, income, lifestyle, spend, TV, and more.

How are generational shifts shaping 2026 consumer behavior?

Generational dynamics are also likely to play a significant role in how people discover, evaluate, and buy in 2026. While every age group is prioritizing value, simplicity, and trust, they express these priorities differently.

Experian’s Syndicated Audiences updated for November 2025 include 61 new demographic segments — broken out by generation, income band, gender, and urbanicity — to help you reach each group with accuracy. These segments are informed by decades of responsible automation and predictive modeling, giving you a clearer view of how each group behaves, even as signals shift.

For example, a retail brand can use the Gen X Dual-Income Households segment to reach value-driven, digitally engaged shoppers, while another brand might activate Millennial Urban Professionals to tailor offers based on lifestyle, income, or urbanicity.

Here’s how key generations will shape buying and the Experian segments that can help you act on these customer insights.

Gen Z expects transparency, authenticity, and digital ease

  • Values: Transparency, authenticity, responsible data use
  • Digital behavior: Always-on, mobile-first, social and creator-influenced
  • Decision drivers: Trust, clarity, seamless digital experiences
  • Relevant Experian segments: Gen Z Urban Households, Gen Z Renters

Millennials seek value alignment, financial flexibility, and reliability

  • Values: Fair pricing, quality, reliability
  • Digital behavior: Efficiency-focused omnichannel shoppers
  • Decision drivers: Time savings, cost relief, trust
  • Relevant Experian segments: Millennial Urban Professionals, Millennial Parents

Gen X is increasingly digital, highly value-conscious, and loyal

  • Values: Reliability, clarity, long-term value
  • Digital behavior: Digitally engaged but friction-averse
  • Decision drivers: Practicality, stability, predictable service
  • Relevant Experian segments: Gen X Dual-Income Households

As these generational differences shape how people discover, evaluate, and buy, one theme unites every age group: trust now determines whether a brand earns attention, data, and loyalty. With today’s consumers scrutinizing how their information is used, that trust might just be what helps you succeed in 2026.

Why is trust the new currency in data-driven marketing?

In 2026, trust will differentiate the brands that flourish. Consumers want:

  • Clear data practices
  • Transparent value exchanges
  • Confidence that brands are honoring their preferences

And as signals decline, first-party data strategies supported by privacy-first identity resolution and responsible automation have become the reliable, transparent foundation for trust-driven marketing.

Experian’s long-standing focus on data accuracy, modernization, and compliance — from quarterly releases and updates to our twice-yearly attribute retirement process — ensures you activate with the most current, ethical, and regulation-aligned data available. These practices strengthen consumer trust and drive more accurate targeting, better match rates, and measurable performance across channels.

This focus on accuracy, governance, and transparency also underpins Experian’s approach to ethical AI, ensuring innovations serve people first while giving you confidence in every decision.

How can marketers apply 2026 consumer insights today?

As trust becomes the deciding factor in whether consumers engage, share data, or stay loyal, marketers need clear ways to operationalize that trust. Fortunately, the insights shaping 2026 translate directly into practical actions your team can take right now.

Here’s where you can start:

  • Audit your first-party data strategy and CRM hygiene
  • Invest in scalable, privacy-first identity resolution
  • Tailor messaging to financial attitudes, not just demographics
  • Use Experian’s audience segments to match consumer values, generational traits, and urbanicity
  • Build journey-based activation across mobile, CTV, social, and CMNs
  • Implement measurement and closed-loop analytics so every activation feeds intelligence back into planning
  • Evaluate where predictive insight and responsible automation can reduce manual work and improve outcomes

With Experian, you can reach the right people with the right message at the right moment with accuracy they can trust. Teams gain the predictive insight and responsible automation needed to act on these shifts at scale.

Looking for more insights into the year ahead?

If you’re planning for 2026, consumer behavior is just the starting point. Experian’s 2026 Digital trends and predictions report takes you deeper into the forces reshaping marketing —from AI moving from hype to implementation and the evolution of commerce media beyond retail.

What role does Experian play in helping brands activate data-driven marketing?

As you put these 2026 consumer insights into practice, the challenge becomes turning strategy into scaled, privacy-safe execution. Experian’s data, identity, and activation infrastructure can make the difference:

  • Identity as the foundation: Connect first-party data to 95% of U.S. households for a unified, privacy-first view.
  • Privacy-first activation: Engage audiences safely across every channel with compliant targeting.
  • Actionable data depth: Combine demographic, behavioral, contextual, and household-level attributes to enrich insights.
  • Omnichannel reach: Activate at scale across CTV, CMNs, social, programmatic, and in-store environments.
  • Closed-loop measurement: Tie exposure to outcomes across channels, enabling more effective optimization and continuous improvement.

These capabilities provide your brand with the clarity, confidence, and control necessary for future success — powered by Experian’s human-centered approach to AI, which combines privacy-first clarity, predictive insight, AI-powered simplicity, real-time intelligence, and transparent innovation to deliver trust, accuracy, and measurable performance in 2026.

Build your 2026 strategy with data you can trust

Those who win in 2026 will be the ones who turn shifting consumer behavior into actionable intelligence rooted in trusted identity, accurate data, and measurement that proves what works. With economic caution shaping decisions, rising privacy expectations, and omnichannel journeys becoming the norm, brands that invest now in a strong data and identity foundation will be the ones that stay visible, relevant, and resilient.

Experian gives you that foundation by unifying identity, high-quality data, activation, and closed-loop measurement through a human-centered approach to AI. With privacy-first clarity, predictive insight, AI-powered simplicity, real-time intelligence, and transparent innovation, Experian helps you understand your audiences deeply, reach them responsibly, and adapt in real time as the market evolves.

2026 is coming fast. Now’s the moment to build a high-performance strategy.

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FAQs

What are the biggest consumer trends for 2026?

The biggest consumer trends for 2026 revolve around intentional spending, value-conscious choices, low-effort experiences, and personalization that feels transparent and trustworthy. Consumers are cautiously optimistic but still managing tight budgets, prioritizing essentials, and gravitating toward brands that simplify decisions with clear value and relevant experiences that meet them across channels. Personalization remains a differentiator when it’s rooted in responsible data use and clear benefits.

How can marketers use 2026 consumer insights to drive next year’s strategies?

You can use 2026 consumer insights to identify your highest-opportunity audiences, match your messaging and offers to their financial reality and values, and build journey-based activation across channels instead of working in silos. Experian’s identity graph and audiences help you connect online and offline behavior into a single, actionable view.

How does Experian’s identity graph help marketers in 2026?

Experian’s identity graph helps marketers in 2026 by providing a privacy-first, unified view of consumers across channels, connecting first-party data to 95% of U.S. households. This allows you to recognize individuals and households accurately, enrich their data with reliable attributes, and activate personalized experiences across digital, CTV, and CMNs with confidence.

The result is better targeting, higher match rates, and more consistent, relevant engagement at every touchpoint. All of this is further strengthened by Experian’s human-centered approach to AI, which enhances clarity, accuracy, and real-time relevance.

What is “privacy-first” marketing, and why is it important in 2026?

Privacy-first marketing uses consumer data responsibly and transparently to improve the customer experience. In 2026, consumers still want personalization but are more selective about how their data is used.

With privacy-first marketing, you build trust by explaining why data is collected, giving people control, and personalizing only with consented, high-quality data. Experian supports this through our Responsible Data Practices, which prioritize fairness, accuracy, transparency, security, and inclusion.


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Oct 24,2024 by Experian Marketing Services

The essential role of authenticated audiences in CTV advertising

Originally appeared on VideoNuze Connected TV (CTV) is a leading platform in digital advertising, combining the precise targeting of digital ads with the broad reach and storytelling power of traditional TV. This creates an immersive experience that offers full-funnel marketing results. As consumer time spent watching CTV has doubled over the past five years and linear TV viewing patterns have shifted, advertisers now see CTV as essential for reaching and engaging audiences. Of those CTV users, viewers increasingly choose to watch content with ads. By 2025, free ad-supported streaming TV (FAST) viewers will increase to 49% of CTV users, further highlighting the opportunity for marketers to captivate audiences in ways standard digital display ads can't match. With the explosion of consumer time spent and advertising dollars following, making CTV more addressable and targeted requires a combination of identity and audience.   Historically, the IP address has been the most popular way to target a household with a CTV (e.g., LG, Samsung, Vizio device) or streaming platform (e.g., Disney+, Paramount+, Roku, Amazon Prime, etc.). As IP addresses continue to fluctuate in terms of durability, consistency, and type, including the increased adoption of IPv6, we have seen a new incumbent enter the CTV ecosystem: Unified ID 2.0 (UID2). UID2 stands out as a particularly valuable tool for CTV advertisers. It provides a standardized way to identify and target users across CTV and traditional channels like display and mobile while respecting consumer privacy. Given that purchases might not occur on CTV, UID2's ability to link ad exposure on CTV to conversions on other devices is crucial for demonstrating a CTV campaign's true impact. Authenticated audiences are key to CTV's appeal A significant advantage of CTV is its high rate of logged-in, authenticated users. This provides marketers with reliable first-party data for targeting and measurement purposes. UID2 benefits from this since it's a universal identifier based primarily on first-party data, such as people’s email addresses and phone numbers. Authenticated viewers can also be connected across different devices, enabling marketers to understand the full customer journey, which helps attribute conversions more accurately to CTV ads. Key advantages of CTV for digital marketers Superior viewing experience: Larger screens and a captive audience watching high-quality on-demand content Authenticated users: Enables precise audience targeting, more personalized ad experiences, and enhanced cross-device attribution Value exchange: Viewers get cost-effective content with personalized ads, leading to higher engagement "Authenticated viewers and universal IDs like UID2 are revolutionizing CTV advertising, enabling the effective delivery of personalized content and ensuring strong engagement for marketers; Paramount is committed to optimizing across platforms and will continue to utilize tools and advancements that maximize reach for our partners and improve the user experience for our viewers."Travis Scoles, Executive Vice President, Paramount Advertising The role of universal IDs in CTV advertising Universal IDs, like UID2, play a critical role in CTV by ensuring consistent user identification across platforms while respecting privacy. Adoption of UID2 is gaining traction in the TV industry, with brands such as AMC Networks, Disney, Dish Media, FreeWheel, NBCUniversal, Roku, and Paramount integrating it into their digital advertising ecosystem. As authentication increases across traditional digital and mobile apps, especially CTV, universal IDs like UID2 enable cross-device and cross-channel identity strategies without cookies. This is especially important as traditional identifiers like third-party cookies and IP addresses face an uncertain future.  Better understand and reach your audience with identity graphs For CTV ad spending to catch up to time spent with CTV, the industry must use these authenticated signals and universal IDs. Identity graphs, like Experian’s, integrate various identifiers (e.g., universal IDs, CTV IDs, IP addresses), allowing CTV platforms to understand relationships between households, individuals, and devices. This understanding enables: Publishers using universal IDs can make advertising on their platform more addressable, which will lead to higher demand.  Marketers can achieve greater precision with cross-device targeting, cross-channel frequency management, and more holistic measurement since conversions often happen on non-CTV devices.  Viewers receive a more personalized ad experience (without seeing the same ad repeatedly), which will increase engagement with a marketer's campaign.  Watch our Ask the Expert video with The Trade Desk to deepen your knowledge on CTV advertising and UID2. Watch the video here Contact us Latest posts

Oct 21,2024 by Budi Tanzi, VP, Product

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