AI-powered identity resolution for connected customer experiences

As a programmatic media partner for marketers and agencies, MiQ’s mission is to ensure their clients’ media investments are spent on the right audiences in the right environments. MiQ needed a stronger way to unify audience insights, increase scale, and improve efficiency amidst signal loss. To meet this challenge, MiQ integrated Experian’s Digital Graph into their Identity Spine, creating a more comprehensive view of their clients’ target audiences and ensuring their data-driven solutions remain effective, regardless of the signal source or identifier in use. What is Experian's Digital Graph? Experian’s Digital Graph is like a puzzle, connecting billions of digital identifiers to create a complete view of consumers. As signal loss makes targeting harder, our Digital Graph helps marketers stay connected by linking cookies, mobile ad IDs (MAIDs), hashed emails (HEMs), IP addresses, connected TV (CTV) IDs, and universal IDs, like Unified ID 2.0 (UID2) and ID5. We put the pieces together, matching first-party data to a variety of digital IDs for better targeting, measurement, and cross-device insights—so you don’t have to. Challenge: Strengthen targeting capabilities amidst signal loss MiQ needed to stay agile in its strategy and partnerships to ensure digital connectivity amidst ongoing signal loss. To maintain campaign performance and scale, MiQ sought privacy-first partners they could integrate into their Identity Spine. MiQ’s primary objectives included: Strengthen audience targeting across all digital environments, with or without cookies. Reach target audiences in privacy-compliant ways. Maintain or increase the scale — even as reliance on cookie-based targeting declines. The solution: Integrating Experian's Digital Graph into MiQ's Identity Spine MiQ incorporated Experian’s Digital Graph, licensing HEMs, UID2s, and third-party partner cookies, into their proprietary Identity Spine. MiQ’s Identity Spine seamlessly connects over 60 cookieless data feeds and 25 ID solutions. “Experian’s Graph has bolstered our already comprehensive, multi-ID Identity Spine with incredible data on cross-device ownership and cross-channel behavior.”Georgiana Haig, Strategy and Partnerships Director, MiQ Results: MiQ expanded the reach and scale of their Identity Spine The integration of Experian’s Digital Graph with MIQ’s Identity Spine enabled marketers to find, grow, and measure customers across screens even as signal loss evolves and traditional identifiers fluctuate. The integration allowed MiQ to: Create a unified view: MiQ now has a unified view of its clients’ target audiences, enhancing their audience understanding with the addition of 6.5 devices to each matched IP address, enhancing scale and targeting capabilities.  Increase scale: By matching first-party data to multiple universal IDs, MiQ expanded its reach across devices, contributing to a 51% increase in seed audience reach and and a 64% increase in reaching using universal IDs.   Improve efficiency: The combination of Experian’s data with MiQ’s Identity Spine improved cross-device ID resolution, leading to more accurate measurement and reporting with a 70% match rate in associating MiQ-provided IP addresses with universal IDs. Stay connected to your audience despite signal loss with Experian MiQ’s Identity Spine stays strong through their partnership with Experian, keeping audience targeting effective even as signal loss changes the landscape.  Download the full case study to learn more about how Experian’s Digital Graph enabled MiQ to strengthen audience targeting despite ongoing signal loss. Download the full case study Contact us About MiQ MiQ is a global programmatic media partner for marketers and agencies, with 19 offices across Europe, North America, and the Asia-Pacific region. They specialize in connecting data from multiple sources to solve business problems for their clients. They are award-winning experts in data science, analytics, and programmatic trading, focused on ensuring clients’ media investments are spent on the right audiences in the right environments. To learn more, please visit www.wearemiq.com. Latest posts

Summer may be vacation season for consumers, but it's go time for marketers. Between holiday weekends, travel season, and changing shopping habits, the pressure is on to deliver campaigns that land and convert.  If you're feeling behind, you're not alone. Many marketers face the same challenge every year: How do you actually use the customer data you have to fuel high-impact, seasonal marketing? And how do you ensure your brand shows up in front of the right people in the right place before the competition beats you to it? That’s where Experian comes in. With Experian’s advanced Audience solutions, you can get ahead of the trends, connect with vacation-ready shoppers, and optimize performance across digital, TV, and retail media using customer data for seasonal marketing. Capitalize on vacation excitement to drive sales and growth Summer travel often triggers a surge in pre-trip spending. Surveys show that 82% of consumers plan to travel this summer, and according to Fortune, today’s travelers spend thousands of dollars on things like luggage, apparel, and recreation gear before they even leave their homes! But while consumer demand is heating up, so are the challenges. Marketers are navigating a turbulent economic environment shaped by shifting demand curves, tighter budgets, the rising cost of goods, and supply chain disruptions caused by newly imposed tariffs. These pressures are forcing teams to rethink everything from product positioning to pricing strategies. In this climate, it’s more important than ever to maximize performance, reduce waste, and stay laser-focused on reaching high-intent audiences likely to convert. Using customer data for seasonal marketing helps brands predict and capture demand with precise, relevant targeting. Whether your customers are planning a trip to the beach or hiking the Rockies, timely messaging and audience alignment can drive engagement and conversion. Experian Audiences power effective audience strategies But even the most compelling campaigns can fall flat if you're working with incomplete data, outdated segments, or generic targeting. Consumer data providers like Experian can help you fix that. Our Audience solutions help you go beyond assumptions and truly understand who your shoppers are, what they’re planning, and how they behave, so you’re ready to get in front of their summer plans. Six steps to creating a successful seasonal marketing campaign When you’re ready to turn summer intent into strategy, Experian Audience solutions help you translate vacation-driven behaviors into high-performing campaigns. Each product in the Experian Audience suite supports a specific stage in seasonal marketing planning and execution. 1. Define your goals Before diving into channels and creatives, get clear on your customer database marketing goals. Are you trying to increase online purchases? Drive in-store traffic? Expand brand awareness? Use Syndicated Audiences to set fast, focused goals. If you’re short on time, Experian’s 2,400+ Syndicated Audiences give you a head start. These pre-built, behavior-based segments — from luxury travelers to seasonal sports enthusiasts — help you quickly identify who to target, where they spend time, and how to message to them. With segments ready to plug into 30+ activation platforms, you can ensure quick, confident activation. 2. Decide what data you need and which audiences to target Using customer data for seasonal marketing means mapping behavior to intent. This core tactic in customer database marketing can help you drive deeper engagement. Our data solutions simplify the process, whether you’re starting with limited data or already know your best customers. If you’re starting with a list, Enrichment can append lifestyle, income, and travel preference data to help you understand what motivates your existing customers. If you don’t have a list, Marketing Attributes gives you full control when building new audiences or lookalikes based on relevant seasonal traits like beach vacationers or frequent CTV watchers.  3. Identify key holidays and events Summer is full of shopping triggers: Memorial Day, Father’s Day, Fourth of July, Labor Day, and countless local and regional events. However, not every customer behaves the same way. Use Enrichment to understand when your customers are most likely to act. By comparing your first-party data to broader market segments, you can time promotions more strategically. For instance, enrichment might reveal that outdoor gear buyers convert in early June, while luxury travelers plan closer to July.  4. Activate across digital, TV, and retail media Summer shoppers don’t stick to one screen. They’re streaming TV, reading travel blogs, browsing retail apps, and catching up on email — often from a beach chair or airplane seat. That’s why omnichannel delivery is a must, and it’s where consumer data vendors like Experian can help you reach your audience across channels with targeted messaging for key holidays and events: Syndicated Audiences simplifies omnichannel activation with built-in integrations to 30+ leading activation platforms. These pre-mapped segments let you deliver consistent messaging across the places where your audience is most engaged. Looking for privacy-forward reach? Contextually-Indexed Audiences are segments built by linking real-world behavioral data to the types of content those audiences typically consume online, allowing you to activate based on content instead of identity while offering a more contextually relevant experience. Using customer data for seasonal marketing, Experian maps real audience segments across web and app environments — like national park guides and travel blogs — for ID-free precision targeting in a cookieless environment. 5. Track and evaluate performance Don’t wait until the end of the campaign to make changes. Experian’s measurement tools help you track performance in real time, so you can optimize early and often. Measure how well specific audiences — enriched, syndicated, or contextual — are performing across platforms and use those insights to shift spend toward top performers. 6. Optimize and refine your strategy After the season ends, it's time to take what you’ve learned and build smarter for the next push. Use Outcomes to analyze: Who converted Which segments underperformed How your customer base compares to the broader market How your audience evolved Which campaigns drove meaningful adoption These insights can then inform your next round of audience building, so whether it’s back-to-school or a holiday, you’re already ahead. Example 1: The beach vacation shopper To illustrate Experian’s Audience solutions at work, let’s say a high-end swimsuit brand wants to reach women over 30 planning beach vacations to Florida, Hawaii, or Mexico. However, their CRM only includes basic transaction and purchase details and offers little insight into who their customers are. Audience solution: Enrichment Using Experian’s Enrichment solution, the brand could layer on lifestyle, income, and travel preference data to turn shallow profiles into rich audience segments. With a deeper understanding of their shoppers, the brand could develop a targeted messaging strategy by destination, build high-performing lookalike audiences, and confidently activate across channels. Example 2: The European traveler As another example, suppose a footwear brand wants to reach millennial travelers heading to Europe between May and August. They specialize in stylish, comfortable walking shoes that are ideal for travel but lack the technical in-house resources to build custom segments. Audience solution: Syndicated Audiences Using our Syndicated Audiences, the brand could easily tap into pre-built segments tied to leisure travelers, international shoppers, and comfort-focused footwear buyers. With plug-and-play access to over 2,400 verified audience segments, the brand could quickly layer this targeting into their programmatic and paid social campaigns without requiring custom development. And with fast speed-to-market and improved message relevance, the brand could launch cross-channel campaigns just in time for peak summer travel planning. Example 3: The outdoorsman Consider a camping tent company that wants to reach families planning summer trips to national parks, campgrounds, or RV resorts. They don’t have much first-party data to work with, but they know their audience is online, researching their next adventure. Audience solution: Contextually-Indexed Audiences With Experian’s Contextually-Indexed Audiences, the brand could target people actively reading content about outdoor travel (like hiking tips, campground reviews, or road trip itineraries) without relying on cookies or IDs. They’d be able to activate contextually relevant audiences mapped to sites that outdoor enthusiasts frequent and drive site traffic with strong click-through rates. Example 4: Big-box retailer launching summer gear Imagine a national retailer preparing to promote summer essentials like patio furniture, grills, fitness gear, and travel accessories. Their goal is to build predictive models for their summer product demand and reach new customers most likely to buy before they even search. Audience solution: Marketing Attributes With Experian’s Marketing Attributes, the retailer could license over 5,000 lifestyle, demographic, and behavioral variables to enrich internal models and uncover high-indexing consumer groups, such as outdoor entertainers or health-conscious families. This data-powered insight would help them predict demand and identify audience segments worth testing across media channels. The team could find new, qualified segments ideal for email and CTV activation and get a head start on the season, eventually increasing ROI on their summer campaign spend. Talk to Experian about your summer campaigns today Using customer data for marketing doesn't have to be overwhelming, especially when you have access to a trusted consumer data provider and plug-and-play audience tools for every stage of the funnel.  Whether you’re working with a robust CRM or starting fresh, consumer data vendors like Experian can help you reach the right audiences with speed, accuracy, and confidence. Our advanced tools are designed for both advanced marketers and teams just beginning to explore consumer database marketing. No matter your goals, Experian is here to help you build an audience strategy that performs. Contact us today Latest posts

Connected TV (CTV) continues to expand as a dominant force in digital advertising. Streaming adoption is climbing, yet advertising budgets aren’t keeping pace. With the Newfronts and Upfronts presentations completed, advertisers are being asked to make big decisions with lingering questions still in the mix.  One of the biggest barriers? Persistent misconceptions about what CTV can and can’t do. That uncertainty can hold teams back from putting serious weight behind the most addressable screen in the house. Experian works with leading CTV partners to tackle those concerns head on – whether it’s improving measurement, reducing wasted impressions, or making audience data more actionable. To help marketers walk into Upfront conversations with clarity and confidence, we connected with industry experts from Ampersand, the Advertising Research Foundation (ARF), FreeWheel, and Madhive to separate fact from fiction. Here are four common CTV myths – and the reality behind them 1. CTV is not ready for performance marketing Why this misconception exists CTV was once seen as a branding tool—good for awareness, but hard to measure. Without clear attribution or precise targeting, it wasn’t built for the kind of performance marketing advertisers expect from digital media. What's actually happening In the not-so-distant past, marketers lacked a consistent way to connect CTV impressions to digital or in-store actions because of device fragmentation and limited signal sharing between platforms. Today, you can reach specific audiences on the biggest screen in the house—and know what happened after they saw your ad. Advancements in identity resolution and cross-device tracking now allow advertisers to measure everything from incremental reach to store visits and purchases. The growing use of universal identifiers like Unified ID 2.0 (UID2) makes it easier to connect ad exposure to real outcomes across screens.  "With better visibility into who’s watching CTV and what they do afterward, it’s no longer just about getting a message in front of people—we can actually understand if it drove real-world results, like a store visit or a purchase. By tapping into high-quality audience data—from behavioral to demographic to transactional—we’re able to improve match rates and reach, which ultimately leads to more meaningful outcomes for advertisers."Murphy Vandemotter, Director of Data Operations, Madhive That shift—from impressions to impact—is what makes CTV a true performance channel, not just a way to build brand awareness. How Madhive works with Experian to provide data that drives better targeting and measurement – at scale Madhive is helping local advertisers achieve better CTV outcomes by integrating Experian’s syndicated audiences directly into the Madhive Data Marketplace. Advertisers are using Experian’s data to better understand local audiences, deliver more personalized messaging, and extend campaign reach – in some cases, achieving 10x the reach compared to other marketplaces.  Combined with Madhive’s measurement tools and real-time optimization capabilities, advertisers can maximize their CTV investments by building lookalike audiences, quickly adjusting underperforming strategies, and personalizing engagement with viewers at the local level. 2. CTV advertising lacks brand safety and fraud protection Why this misconception exists CTV is sometimes lumped in with the broader digital ecosystem, where concerns around fraud, brand safety, and opaque buying paths are more common. Some advertisers worry they’re not getting what they paid for—or worse, that their ads could appear next to low-quality content. What's actually happening CTV has a much stronger foundation for brand safety and ad fraud than many marketers realize. The most effective way to minimize risk is to work directly with premium publishers and their primary technology platforms — not through long, complex chains of intermediaries that can open the door to fraud and low-quality placements. Platforms like FreeWheel provide direct access to premium CTV inventory across major broadcast and cable brands, helping marketers consolidate spend and significantly reduce exposure to risk. Working with primary supply partners ensures ads run alongside trusted, high-quality programming, not questionable or low-value content. By prioritizing direct paths to premium publishers, advertisers can take greater control over where their campaigns appear, achieving better transparency, higher quality, and stronger outcomes. "Advertisers can reach a broad collection of premium CTV inventory directly through FreeWheel. This not only greatly reduces a marketer’s risk, but it also provides certainty that they’re getting what they paid for in terms of quality content to appear alongside their brands.” Matt Clark, VP of Strategic Partnerships, FreeWheel In other words, cutting corners often increases risk—while consolidation and direct access to premium supply creates a cleaner, safer media buy. How Experian and FreeWheel match quality content with quality targeting Industry standards like OpenRTB 2.6 are evolving to give advertisers more control over where and how their ads appear. At the same time, Experian is helping advertisers maximize that control through our integration with FreeWheel. Advertisers can access Experian’s syndicated audiences directly within FreeWheel’s sell and buy-side programmatic advertising platforms. This gives advertisers the ability to create and activate campaigns across linear, digital, and advanced TV. Backed by a deep understanding of people in the offline and digital worlds, Experian’s data is ranked #1 in accuracy by Truthset, giving advertisers confidence that they are reaching the right people. Television audiences you can reach include cord-cutters and consumers who subscribe to free and paid ad-supported streaming TV services. 3. CTV audiences are too fragmented to manage effectively Why this misconception exists With so many streaming platforms and devices in play, US households subscribe to 4 paid video streaming services on average, it can feel nearly impossible to manage reach and frequency without overspending or annoying your audience. What's actually happening Advertisers don’t need to choose between scale and precision anymore. With the right audience and identity strategy, it’s possible to connect the dots across screens and unify fragmented viewing behaviors.  “We activate first- and third-party data across CTV, linear, and video-on-demand in a consistent way—making sure campaigns reach real households, not just devices. We also track unduplicated reach and frequency across platforms, so advertisers can understand what’s actually working. Together with Experian, we can measure whether those impressions moved the needle and guide media planning with full-funnel attribution insights."Anastasia Dukes-Asuen, Sr. Director of Advanced TV Data & Insights, Ampersand Experian Audiences are built on our household-level identity graph, giving advertisers a powerful tool to manage reach and frequency across screens. How Ampersand works with Experian Ampersand utilizes Experian Marketing Data to enhance audience-based media planning, activation, and optimization across linear and addressable TV platforms. By combining Experian Audiences with a footprint of 64 million data-enabled homes, Ampersand helps advertisers find the most valuable networks and dayparts to reach their intended viewers. Through its Addressable Simulator tool, powered by Experian data, Ampersand models different budget scenarios to show how reallocating spend into addressable TV can extend reach and improve efficiency. Using Experian-powered targeting has delivered real-world results, like helping a national cruise brand achieve a 14% lift in incremental reach, a 3.1x increase in frequency, and a 24% lower effective CPM. 4. CTV is only for younger, tech-savvy audiences Why this misconception exists Streaming was originally associated with younger viewers, leading advertisers to believe CTV wasn’t an effective way to reach older demographics. That impression stuck, but it’s no longer true. What's actually happening Smart TVs are everywhere, and CTV has gone mainstream. Across generations, households are tuning in to ad-supported streaming services in record numbers—and they’re doing it on the biggest screens in their homes. What ARF data shows New research from the Advertising Research Foundation (ARF) backs this up. According to the 2024 DASH TV Universe Study: 77% of U.S. households own at least one Smart TV 82% receive at least one ad-supported streaming service 62% of households receive at least one ad-supported subscription streaming service (AVOD) like Netflix or Max with ads “The audience with the highest Smart TV and ad-supported CTV adoption? Millennials and Gen Xers—Americans in their prime parenting years. Even Boomers have embraced CTV: 73% own a Smart TV and 72% receive at least one ad-supported CTV service.” Jim Meyer, General Manager of the Advertising Research Foundation (ARF) DASH TV Universe Study ARF and Experian gives marketers the most accurate understanding of who is watching We partnered with the ARF and its DASH universe study to create 18 TV audiences. By combining the ARF’s DASH data set with Experian Marketing Data, we developed one-of-a-kind TV audiences that reflect how viewers interact with digital devices and e-commerce accounts. We created this resource so our customers can align their marketing campaigns with media usage. These audience segments also yield insights that help marketers reach their audiences with the right messages and content. Make CTV work for you this Upfront season CTV is evolving fast, and advertisers who rely on outdated assumptions risk missing out on its full impact. If you're weighing where to place your bets this Upfront season, don’t let old myths steer you off course. CTV delivers reach, performance, and accountability—especially when powered by high-quality data. Experian helps advertisers get more from their CTV investment with household-level insights that control ad frequency and unified audience activation to maintain consistent messaging across platforms. Let’s make your CTV campaigns work smarter. Learn how Experian can help you understand your customers, reach the right audience, and measure performance. Get in touch Latest posts