Loading...

Separating fact from fiction: Four CTV advertising misconceptions

Published: May 12, 2025 by Jeff Weston, Director of Customer Success

CTV myths, busted. What the experts are saying

Connected TV (CTV) continues to expand as a dominant force in digital advertising. Streaming adoption is climbing, yet advertising budgets aren’t keeping pace. With the Newfronts and Upfronts presentations completed, advertisers are being asked to make big decisions with lingering questions still in the mix.

One of the biggest barriers? Persistent misconceptions about what CTV can and can’t do. That uncertainty can hold teams back from putting serious weight behind the most addressable screen in the house.

Experian works with leading CTV partners to tackle those concerns head on – whether it’s improving measurement, reducing wasted impressions, or making audience data more actionable.

To help marketers walk into Upfront conversations with clarity and confidence, we connected with industry experts from Ampersand, the Advertising Research Foundation (ARF), FreeWheel, and Madhive to separate fact from fiction.

Here are four common CTV myths – and the reality behind them

1. CTV is not ready for performance marketing

Why this misconception exists

CTV was once seen as a branding tool—good for awareness, but hard to measure. Without clear attribution or precise targeting, it wasn’t built for the kind of performance marketing advertisers expect from digital media.

What’s actually happening

In the not-so-distant past, marketers lacked a consistent way to connect CTV impressions to digital or in-store actions because of device fragmentation and limited signal sharing between platforms. Today, you can reach specific audiences on the biggest screen in the house—and know what happened after they saw your ad.

Advancements in identity resolution and cross-device tracking now allow advertisers to measure everything from incremental reach to store visits and purchases. The growing use of universal identifiers like Unified ID 2.0 (UID2) makes it easier to connect ad exposure to real outcomes across screens.

“With better visibility into who’s watching CTV and what they do afterward, it’s no longer just about getting a message in front of people—we can actually understand if it drove real-world results, like a store visit or a purchase. By tapping into high-quality audience data—from behavioral to demographic to transactional—we’re able to improve match rates and reach, which ultimately leads to more meaningful outcomes for advertisers.”

Murphy Vandemotter, Director of Data Operations, Madhive

That shift—from impressions to impact—is what makes CTV a true performance channel, not just a way to build brand awareness.

How Madhive works with Experian to provide data that drives better targeting and measurement – at scale

Madhive is helping local advertisers achieve better CTV outcomes by integrating Experian’s syndicated audiences directly into the Madhive Data Marketplace. Advertisers are using Experian’s data to better understand local audiences, deliver more personalized messaging, and extend campaign reach – in some cases, achieving 10x the reach compared to other marketplaces.

Combined with Madhive’s measurement tools and real-time optimization capabilities, advertisers can maximize their CTV investments by building lookalike audiences, quickly adjusting underperforming strategies, and personalizing engagement with viewers at the local level.

2. CTV advertising lacks brand safety and fraud protection

Why this misconception exists

CTV is sometimes lumped in with the broader digital ecosystem, where concerns around fraud, brand safety, and opaque buying paths are more common. Some advertisers worry they’re not getting what they paid for—or worse, that their ads could appear next to low-quality content.

What’s actually happening

CTV has a much stronger foundation for brand safety and ad fraud than many marketers realize. The most effective way to minimize risk is to work directly with premium publishers and their primary technology platforms — not through long, complex chains of intermediaries that can open the door to fraud and low-quality placements.

Platforms like FreeWheel provide direct access to premium CTV inventory across major broadcast and cable brands, helping marketers consolidate spend and significantly reduce exposure to risk. Working with primary supply partners ensures ads run alongside trusted, high-quality programming, not questionable or low-value content. By prioritizing direct paths to premium publishers, advertisers can take greater control over where their campaigns appear, achieving better transparency, higher quality, and stronger outcomes.

Advertisers can reach a broad collection of premium CTV inventory directly through FreeWheel. This not only greatly reduces a marketer’s risk, but it also provides certainty that they’re getting what they paid for in terms of quality content to appear alongside their brands.”

Matt Clark, VP of Strategic Partnerships, FreeWheel

In other words, cutting corners often increases risk—while consolidation and direct access to premium supply creates a cleaner, safer media buy.

How Experian and FreeWheel match quality content with quality targeting

Industry standards like OpenRTB 2.6 are evolving to give advertisers more control over where and how their ads appear. At the same time, Experian is helping advertisers maximize that control through our integration with FreeWheel.

Advertisers can access Experian’s syndicated audiences directly within FreeWheel’s sell and buy-side programmatic advertising platforms. This gives advertisers the ability to create and activate campaigns across linear, digital, and advanced TV. Backed by a deep understanding of people in the offline and digital worlds, Experian’s data is ranked #1 in accuracy by Truthset, giving advertisers confidence that they are reaching the right people. Television audiencesyou can reach include cord-cutters and consumers who subscribe to free and paid ad-supported streaming TV services.

3. CTV audiences are too fragmented to manage effectively

Why this misconception exists

With so many streaming platforms and devices in play, US households subscribe to 4 paid video streaming services on average, it can feel nearly impossible to manage reach and frequency without overspending or annoying your audience.

What’s actually happening

Advertisers don’t need to choose between scale and precision anymore. With the right audience and identity strategy, it’s possible to connect the dots across screens and unify fragmented viewing behaviors.

“We activate first- and third-party data across CTV, linear, and video-on-demand in a consistent way—making sure campaigns reach real households, not just devices. We also track unduplicated reach and frequency across platforms, so advertisers can understand what’s actually working. Together with Experian, we can measure whether those impressions moved the needle and guide media planning with full-funnel attribution insights.

Anastasia Dukes-Asuen, Sr. Director of Advanced TV Data & Insights, Ampersand

Experian Audiences are built on our household-level identity graph, giving advertisers a powerful tool to manage reach and frequency across screens.

How Ampersand works with Experian

Ampersand utilizes Experian Marketing Data to enhance audience-based media planning, activation, and optimization across linear and addressable TV platforms. By combining Experian Audiences with a footprint of 64 million data-enabled homes, Ampersand helps advertisers find the most valuable networks and dayparts to reach their intended viewers. Through its Addressable Simulator tool, powered by Experian data, Ampersand models different budget scenarios to show how reallocating spend into addressable TV can extend reach and improve efficiency. Using Experian-powered targeting has delivered real-world results, like helping a national cruise brand achieve a 14% lift in incremental reach, a 3.1x increase in frequency, and a 24% lower effective CPM.

4. CTV is only for younger, tech-savvy audiences

Why this misconception exists

Streaming was originally associated with younger viewers, leading advertisers to believe CTV wasn’t an effective way to reach older demographics. That impression stuck, but it’s no longer true.

What’s actually happening

Smart TVs are everywhere, and CTV has gone mainstream. Across generations, households are tuning in to ad-supported streaming services in record numbers—and they’re doing it on the biggest screens in their homes.

What ARF data shows

New research from the Advertising Research Foundation (ARF) backs this up.

According to the 2024 DASH TV Universe Study:

  • 77% of U.S. households own at least one Smart TV
  • 82% receive at least one ad-supported streaming service
  • 62% of households receive at least one ad-supported subscription streaming service (AVOD) like Netflix or Max with ads

“The audience with the highest Smart TV and ad-supported CTV adoption? Millennials and Gen Xers—Americans in their prime parenting years. Even Boomers have embraced CTV: 73% own a Smart TV and 72% receive at least one ad-supported CTV service.”

Jim Meyer, General Manager of the Advertising Research Foundation (ARF) DASH TV Universe Study

ARF and Experian gives marketers the most accurate understanding of who is watching

We partnered with the ARF and its DASH universe study to create 18 TV audiences. By combining the ARF’s DASH data set with Experian Marketing Data, we developed one-of-a-kind TV audiences that reflect how viewers interact with digital devices and e-commerce accounts. We created this resource so our customers can align their marketing campaigns with media usage. These audience segments also yield insights that help marketers reach their audiences with the right messages and content.

Make CTV work for you this Upfront season

CTV is evolving fast, and advertisers who rely on outdated assumptions risk missing out on its full impact. If you’re weighing where to place your bets this Upfront season, don’t let old myths steer you off course. CTV delivers reach, performance, and accountability—especially when powered by high-quality data.

Experian helps advertisers get more from their CTV investment with household-level insights that control ad frequency and unified audience activation to maintain consistent messaging across platforms.

Let’s make your CTV campaigns work smarter. Learn how Experian can help you understand your customers, reach the right audience, and measure performance.


Get in touch

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Latest posts

Loading…
Five considerations for data-driven advertising partnerships

Advertising today is more complex than ever. Consumers demand personalized, relevant experiences from brands, making it increasingly challenging to meet expectations without external support. Businesses must work with publishers, retailers, and platforms to thrive, using these partnerships for data insights that refine their strategies and fuel growth. We spoke with industry leaders from Ampersand, AppsFlyer, Audigent, Comcast Advertising, Fox, ID5, and Snowflake to gather insights on how strategic collaboration can expand audience reach, improve targeting precision, and drive measurable advertising success. 1. Expand your reach with strategic collaborations Gone are the days when brands relied solely on third-party data. By linking their first-party insights with equally valuable data from partners, brands develop a far more comprehensive understanding of their audiences. This collaborative approach creates richer audience profiles, improves targeting, and enhances campaign performance. Partnerships also create opportunities for operational efficiencies. For instance, brands that share data and expertise with collaborators can expand their audience reach without overhauling existing systems. These collaborations allow marketers to work smarter, turning shared knowledge into strategic wins. "Partnerships are everything. We can't fulfill our goals on the sale side, marketers can't fulfill their goals of finding their audience where they need to reach them and with the right level of outcomes without partnering together. Why? Because each of them has their own line of sight to the data that they have access to and the data that they know best."Justin Rosen, Ampersand 2. Identify the right partnership model Choosing the right partnership model is key to achieving your business objectives. For some, pairing first-party data with publishers' insights creates better targeting. For others, aligning with complementary brands allows them to engage shared audiences. For large-scale efforts, agencies can unify collaboration frameworks, making onboarding and activation seamless. Meanwhile, emerging categories like FinTech, hospitality, and commerce media provide brands new avenues for impactful partnerships. Evaluating these options thoroughly will ensure your collaboration aligns with long-term marketing goals. "With first-party data being really the central point of signal today, we see more and more of our advertisers identifying partnerships with maybe potentially historical competitors or partners they would've never considered."Tami Harrigan, AppsFlyer 3. Utilize the power of pooled insights Combining various data sources, like CRM records, browsing behavior, and shopping receipts, creates an in-depth view of your customers. By understanding what motivates consumers at every stage of their journey, brands can better tailor messaging and funnel marketing spend to where it matters most. This approach also enables data-driven agility. Real-time insights help brands make informed adjustments, whether it’s shifting strategies mid-campaign or identifying new growth opportunities. When brands share data responsibly, the results are campaigns that resonate and deliver measurable improvements. "A lot of advertisers have gotten smarter about their data than they were just two, three years ago. They’re now doing that segmentation on their side with their data and bringing that to Fox and saying, ‘Look, match this segment against your entire user base.’ In order to do that, we can work with providers like Experian, or with data clean rooms to really bring that data and do a direct match without going through a third party."Darren Sherriff, Fox 4. Adopt the right tools and technology The right tools empower a collaborative data ecosystem. Solutions like data clean rooms ensure privacy-first data matching and measurement. Identity frameworks, such as Unified ID 2.0 (UID2) or ID5, enable secure data alignment across platforms, simplifying audience targeting while safeguarding sensitive information. Shared dashboards are another crucial tool, providing all collaborators with clear, co-owned performance metrics. Yet, while technology is an enabler, success ultimately depends on how well tools align with each partner’s goals and build trust within the collaboration. “You have to make it accessible to non-technical personas and you have to have the ability to have it stood up and pay dividends in a short amount of time. The other thing is interoperability. We very much think as an industry we need to have interoperability with clean rooms, ones that operate on different frameworks.” David Wells, Snowflake 5. Overcome barriers to collaboration Collaboration often faces obstacles, like differing goals, fragmented data, or resource gaps. Brands can tackle these issues by aligning stakeholders on clear KPIs, standardizing data-sharing practices, and selecting tools that integrate smoothly with existing systems. Breaking down barriers early fosters fluid cooperation and improves outcomes for everyone involved. When goals, tools, and resources are in sync, these partnerships deliver lasting value and stronger results. “The key is to bring together data assets and work collaboratively to address fragmentation. The way to solve that is with more interoperability and connect the data in very privacy-safe ways, offering more opportunity to reach high fidelity audiences and incorporate better measurement methodologies.”Carmela Fournier, Comcast Advertising The path to growth through partnership Those who prioritize collaboration will outrun the competition and drive sustainable growth through smarter, more connected advertising. By choosing the right models, using powerful technology, and addressing potential obstacles, brands can co-create campaigns that resonate deeply with their audiences. Connect with our experts Latest posts

Mar 06,2025 by Experian Marketing Services

Mic’d up at RampUp 2025: AdTech’s hottest takes

RampUp 2025 brought together some of the smartest minds in AdTech to talk about the future of our industry. I had the opportunity to ask attendees key questions about AI, data collaboration, and the challenges they wish they could solve instantly. Here’s what they had to say. Watch my interviews here AI is everywhere in ads—How is it changing things? AI’s influence on advertising is undeniable, and industry leaders at RampUp 2025 emphasized how it is transforming the way data is used across marketing workflows. The increasing presence of Generative AI like ChatGPT is making it easier to stitch together data from various sources and act on insights, helping marketers execute campaigns with more efficiency. AI is no longer just about automation; it is now deeply embedded in audience building, personalization, and measurement, enabling marketers to optimize every step of the customer journey. What’s the one AdTech headache you’d fix forever? AdTech leaders agreed that some industry challenges have lingered for too long. Many expressed frustrations with the ongoing conversation about unifying cross-screen targeting and measurement. While the technology exists, aligning business priorities remains a roadblock. Others highlighted issues like the complexity of billing and reporting, which still needs to be faster and more reliable. There was also a strong push to educate brand marketers on the continued impact of offline media, such as billboards, and how data-driven strategies can enhance the effectiveness of out-of-home advertising. Beyond these operational challenges, another recurring theme was the increasing importance of identity as the backbone of effective advertising. While brands are focused on collecting first-party data, the true challenge lies in activating that data at scale. Without a strong identity resolution strategy, first-party data alone is not enough to create meaningful audience connections across multiple platforms and devices. What's one AdTech tool or strategy you can’t live without? When it comes to must-have tools and strategies, data collaboration and clean rooms emerged as essential. These solutions help companies, agencies, and publishers work together seamlessly while maintaining security and efficiency. Another key strategy discussed was traffic shaping, which allows advertisers to push activation closer to publishers, reducing data leakage and improving overall performance. Both of these approaches are critical for advertisers aiming to scale. However, as brands continue to seek more flexibility and efficiency, the conversation at RampUp expanded beyond individual tools toward a broader industry transformation. Interoperability has become a top priority, with brands, platforms, and data providers focused on ensuring seamless connectivity across clean rooms, customer data platforms (CDPs), and activation partners. The days of being locked into a single walled garden are over—the future is about data portability. "RampUp made it clear that the industry is shifting toward curated, interoperable, and always-on identity solutions—and Experian is perfectly positioned to lead this next phase of growth."Suzanna Stevens, Sr. Enterprise Partnerships Manager This shift is also driving changes in how brands manage identity. Rather than relying on one-off data onboarding, companies are increasingly adopting subscription-based identity solutions that provide an always-on, continuously refreshed identity graph. This model ensures that brands have up-to-date customer profiles while reducing inefficiencies associated with batch processing. What privacy regulations should marketers be watching? Privacy remains one of the most pressing concerns in AdTech, and industry experts highlighted the need for a better approach to regulation. Consent management was identified as a major priority since it is fluid and directly impacts how marketers engage with consumers. There was also a strong sentiment that the current state-by-state approach to privacy regulation in the U.S. is unsustainable. Instead, the industry would benefit from a national framework that simplifies compliance and ensures more consistent data governance across all states. Final thoughts from RampUp 2025 RampUp 2025 showcased the rapid shifts happening in AdTech, from AI-driven efficiencies to the growing importance of data collaboration and privacy-first strategies. As the industry works to solve long-standing challenges, such as unification and regulatory fragmentation, innovation continues to drive new opportunities. Experian remains committed to helping advertisers and marketers navigate these changes by enabling smarter, more connected, and privacy-conscious advertising solutions. We’re excited to see how these themes evolve throughout the year and look forward to collaborating with our partners to shape the future of digital advertising. Follow us on LinkedIn or sign up for our email newsletter for more insights on the latest industry trends and data-driven marketing strategies. Contact us Latest posts

Mar 04,2025 by Erin Wolf, Sr. Sales Director, Strategic Partnerships

Swipe right on the perfect data and identity partner

Originally appeared in AdExchanger Navigating the world of data and identity partners feels like scrolling through a dating app: a sea of options, but only a select few worth swiping right. To find your perfect match, look for a partner who ticks all the right boxes. Here’s your guide to finding your perfect match. 1. Identity resolution: It all starts with a strong foundation Great identity resolution depends on a rock-solid foundation. The best partners rely on offline data—like names, addresses, and emails—that rarely change, ensuring a consistent view of households, individuals, and their devices over time. You want someone who gives you the same understanding of your audience across every stage of a campaign. 2. In search of: A well-rounded, reliable identity partner When evaluating identity graphs, it’s essential to distinguish between digital-only graphs, offline graphs, and those rare gems who combine both. Digital graphs rely on digital identifiers, while offline graphs are grounded in persistent identifiers like name, address, and phone number. A partner who offers both creates a more complete and reliable view of consumers across channels, resulting in more effective targeting and measurement. 3. Match rates are like dating profiles—don’t be fooled by the numbers Match rates can look impressive, but they’re often misleading. They can also vary widely depending on the methodology and the IDs being tested. Some providers inflate match rates by limiting the scope of comparison or tweaking their standards. The real indicators of quality are the depth of the data, the quality of matches, and how often the graph is refreshed. Ideally, your partner updates their graph weekly or monthly. The inclusion of inactive IDs may inflate the perceived scale without reflecting the true addressable audience. It's like having a profile photo from ten years ago–a major no-no. 4. Authentic origins: Is their data genuine or just a catfish? Look into your partner’s data sources and place a premium on those with public records or direct to consumer relationships. Ask if they have the experience and expertise when it comes to all aspects of data processing from accuracy to privacy and security. Look for some clear third-party indicators for accuracy, like ratings from Truthset, but there is also a basic reality: either your partner is focused on privacy and accuracy, or they are just playing the scale game. Swipe left on those playing games. 5. The breadth to impress Depth matters as much as quality. Seek a partner with wide-ranging attributes that span key audience categories like demographics, interests, and purchase behavior. They should offer the flexibility to deliver both granular data scores and broad audience segments, empowering you to reach the right consumers across channels effectively. 6. The total package: Does your partner really have it all? A true, lifelong partner connects the dots seamlessly, offering a blend of data and identity that link households to devices while layering in rich marketing insights. This approach helps advertisers better understand their customers, reach the right audiences across channels, and measure the impact of their campaigns. The right partner is well-connected and ensures that all the pieces—identity, data, and activation—work in harmony. 7. Future-proof charm: Will they ghost you when cookies crumble? With the Identifier for Advertisers (IDFAs) gone, cookies on the wane, and IP addresses under scrutiny, a partner’s ability to adapt is critical. The most future-proofed solutions are based on offline identifiers like names and addresses, which are user provided and consented data points–making them more resistant to privacy changes. Additionally, look for partners who have made the necessary investments and are prepared to support the new wave of addressable IDs emerging as alternatives to traditional signals. 8. Privacy savvy: Do they respect boundaries? As privacy laws evolve, you need a partner with a strong history in privacy compliance and proactive leadership in navigating new regulations. Strong and transparent privacy policies and participation in privacy organizations are a good indicator of trustworthiness, especially as new rules emerge across different states. Look for a partner who takes data privacy as seriously as you do and gives you peace of mind when handling sensitive information. 9. Seamless connectivity: Do they play well with others? Data is only as useful as it is actionable. Connectivity across platforms is essential, so choose a partner with seamless integrations into the major platforms you rely on for advertising. This ensures your data quality and identity resolution remain intact throughout your campaigns, avoiding loss from multiple handoffs. 10. Killer customer service: Are they in it for the long haul? A great partner collaborates to solve challenges, not just to sell or upsell. Long-standing partnerships and testimonials about strong customer service are key indicators of reliability. Choose a partner who educates and guides you through technical and strategic challenges, fostering an environment where problem-solving and innovation thrive. Keep your standards high Only a handful of companies can meet these rigorous criteria, and you should refuse to settle for a partner that lacks any of these key dimensions. Successfully navigating signal loss, privacy compliance, and seamless omnichannel integration requires extensive resources, robust infrastructure, and years of expertise. Download our full matchmaking guide So, swipe right on a partner who can handle the complexities of modern marketing and deliver consistent, scalable successful marketing outcomes. Could we be your perfect match? Find out if it's a match today Latest posts

Feb 19,2025 by Scott Kozub, VP, Product

Subscribe to our newsletter

Enter your name and email for the latest updates

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

About Experian Marketing Services

At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

Visit our website

Subscribe to our newsletter

Stay up to date on the latest industry news and receive expert tips from our marketing experts.
Subscribe now!