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Top March business headlines: Consumer trust, using AI for digital identification and responding to shifting consumer behavior in a post-pandemic world

Did you miss these March business headlines? We’ve compiled the top global news stories that you need to stay in-the-know on the latest hot topics and insights from our experts. How to build consumer trust without sacrificing the experience This Forbes article explores the relationship between brand trust and customer experience using the lastest research from Experian. Read about how simple verification methods, personalization and ensuring the use of robust ethical data practices, can be key to driving consumer trust. Using AI for digital identification, fraud prevention, and increased ROI In this IOT for all article, Eric Haller, Vice President & General Manager of Identity, Fraud & DataLabs, covers how investing in AI will not only improve customer experience but also impact a company's bottom line. Digital and online trends in a post-pandemic world Nasdaq #TradeTalks Video Broadcast Series featuring Steve Wagner, Global Managing Director of Decision Analytics, covers what we should expect to see from consumers and businesses in a 2021 post-pandemic world when it comes to digital and online. How current data-driven digital identity impacts businesses and consumers 60 percent of consumers are using a universal mobile wallet to make digital payments according to Experian's latest research. Eric Haller, Vice President & General Manager of Identity, Fraud & DataLabs, talks to CNP about how digital identity solutions that use AI and ML will reduce fraud and improve customer experience when it comes to digital transactions. The sophisticated customer and the need for adaption This Q&A in the Digital Journal with Donna DePasquale, Vice President & General Manager of Global Decisioning, looks at how businesses should respond to consumers seeking a better online experience. Stay in the know with our latest insights:

April 2, 2021 by
February business headlines: Business transformation, securing the customer experience and modern fraud prevention

Did you miss these February business headlines? We’ve compiled the top global news stories that you need to stay in-the-know on the latest hot topics and insights from our experts. Experian launches new anti-fraud platform for digitally accelerated world Financial IT covers the latest on tools to help businesses safely meet the rapid increase in demand for digital services and online accounts. Eduardo Castro, Head of Identity & Fraud, speaks to gaining confidence in preventing fraud while meeting these new business challenges. Experian helps Atlas Credit double approval rates while reducing credit losses by up to 20 percent This Global FinTech Series article provides insights on efforts to make the power of artificial intelligence accessible for lenders of all sizes. Shri Santhanam, Executive Vice President and General Manager of Global Analytics and AI, shares background on constantly-changing economic conditions impacting credit models and how to rapidly develop and deploy models to keep up. 60 percent of consumers are using a universal mobile wallet New research shows a continuing trend toward digital transactions and mobile wallet payments. Steve Wagner, Global Managing Director of Decision Analytics, speaks to consumer and business insights on the increased demand and what businesses need to consider to ensure positive customer journeys that support these shifts. Why digital identity and the customer journey is crucial for today’s businesses Steve Pulley, Managing Director of Data Analytics, explores business opportunities stemming from the massive increase in consumers accessing services online. Taking the right steps not only helps ensure business survival but sustainable success. The key is fundamentals including the customer journey and digital identity. How modern data strategies underpin the digital identity and authentication practices critical to digital transformation In this Datanami article covering our progression toward a 'contactless world,' modern fraud prevention is explored. Dealing with a tremendous amount of data to offer security, while bearing in mind customer convenience, requires sophisticated technology. Holistic approaches both improve operations and helps keep pace with fraudsters to protect customers. Stay in the know with our latest insights:

Top January headlines: digital identity, pandemic impacts and the right amount of consumer friction

Get January headlines on the digital identity landscape, pandemic fatigue, protecting users and their experience, and the latest Covid-19 impacts.

Top December headlines: Digital demand and expectations, women leading AI, and combatting opportunistic fraudsters

Top December headlines include demand and expectations for digital, women leading AI and protecting against fraudsters over the holiday shopping season.

Game changers: Women in artificial intelligence (part 3)

Our experts share essential lessons on how women in AI careers can thrive in this field based on their personal experiences

Consumer loyalty will remain for brands who keep up with today’s digital shift

Customer loyalty relies on businesses transforming to keep pace with consumer demand for safe and convenient digital experiences.

November headlines: Prepare for the future of fraud, managing customer expectations and helping financially-distressed consumers

These November headlines from across the globe explore the future of fraud prevention, and consumer and business research takeaways from our global experts

Game changers: Women in AI (Part 2 – the artificial intelligence debate)

The artificial intelligence debate is still ongoing for some people and businesses, but these women in AI are helping ensure it brings the world real value

Game changers: Women in artificial intelligence

Hear from five industry experts to get their view on how AI is making the world a better place, and how its use in financial services can be realized.

Top October headlines: consumer and business outlooks, online trends, Indian consumer income, the Brazilian economy, and identity and fraud strategies

Get the top five October headlines you'll need to stay in-the-know with Experian Decision Analytics global experts during this dynamic time

Don’t miss these top August headlines: ATO, consumer recognition, and balancing UX and security

See the top August headlines. Get details to keep you up-to-date with details on ATO, consumer recognition, and balancing UX and security from our experts.

What lenders should consider when evaluating their underwriting and decisioning policies for the next 12 months

Experts talk: Where lenders should focus their analytics and decisioning teams’ efforts to cope with the volatile economic conditions caused by Covid-19.

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