Strategy & Operations

We look at the key business and operations challenges that keep business leaders moving forward.

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Recently we commissioned Forrester Research to look into senior executives’ perceptions on key business data challenges and the importance of achieving a holistic view...

June 17, 2020 by Neil Stephenson, Vice President, SaaS Client Engagement

The opportunistic nature of hackers means that a global crisis can create the perfect breeding ground for fraudulent activity, meaning businesses and consumers need...

June 12, 2020 by Managing Editor, Experian Decision Analytics

The interesting thing about fraud is that it’s always changing. Fraudsters are getting smarter, and fraud threats are constantly evolving. Businesses need to be...

May 29, 2020 by EK Koh, SVP of Product Management, Global ID & Fraud

In many respects, the explosion in the type and volume of customer data businesses gather to facilitate security, ensure a convenient, user-friendly approach to...

May 22, 2020 by Andrea Nighswander, Sr. Manager of Solution Strategy, Global Identity & Fraud

The decisioning landscape is changing rapidly. In parallel to this, digital continues to redefine the customer experience with a big focus on removing friction...

May 19, 2020 by David Britton, VP of Industry Solutions

Over the past couple of months, every business, regardless of industry, has had to quickly find its bearings. This level of disruption is unprecedented;...

May 15, 2020 by Andrew Gilson, Head of Training. Global Decision Analytics

There isn’t a roadmap for navigating through times like these but the reality can’t be ignored. The effects of the pandemic will forever change...

May 5, 2020 by Chris Fletcher, SVP Decision Management & Cloud Services

The speed at which the world is feeling the impact of Covid-19 is unparalleled. Because of this customer affordability has shifted into the unknown...

April 24, 2020 by Anna Matty, Global Vice President, Strategic Programs

Shifting behaviors to comply with government orders to social distance and stay at home has pushed most consumers globally to purchase online the essential...

April 23, 2020 by Gena Boutin, Vice President, Global Identity & Fraud

It’s possible the global Covid-19 pandemic will forever change the way we connect with others both personally and professionally. It seems the whole world...

April 17, 2020 by David Bernard, Senior Vice President, Global Decision Analytics