Maintaining accurate records is a cornerstone of workforce compliance. To help employers stay up to date, E-Verify recently reintroduced a convenient feature on January 5 that allows users to manage Point of Contact (POC) information directly within their accounts.
Why This Update Matters
Per the MOU, employers are required to maintain current contact information for all representatives associated with E-Verify. Keeping your POC information updated is the simplest way to meet this requirement, ensuring you receive critical program updates and maintain smooth communication with USCIS.
- Who can manage POCs: Program and Corporate Administrators can manage all company POC information. General users on employer agent accounts can also manage POC data for their clients.
- Access vs. Contact: Adding someone as a POC does not automatically grant them account access. To manage cases, they must also be added as a Program Administrator.
- The MOU Signatory: The original signatory is automatically designated as a POC. While they cannot be removed, their information can be updated. If the signatory leaves the company, ensure at least one active POC is assigned to the account.
How to Update Your Info
To review your records, log in and navigate to your Company Profile (for Program Admins) or Corporate Profile (for Corporate Admins) via the user menu. Employer agents can find this under the Clients menu.
We encourage all users to log in at their earliest convenience to verify that their company’s POCs and users are accurate. Staying proactive today prevents compliance headaches tomorrow. For questions regarding these changes, contact the E-Verify team at e-verify@uscis.dhs.gov
