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Holiday Sales and Inventory Gaps: What CROs Should Watch in the Retail Sector

Published: November 10, 2025 by Gary Stockton

At A Glance

Explore retail industry risk trends for Q4 2025 inventory gaps and credit shifts impact CRO strategies in the latest Commercial Pulse Report.

As we enter the final stretch of the year, the retail sector is bracing for its most critical quarter—and the pressure is mounting. While consumer spending intentions remain historically strong, inventory levels are trailing demand, and discretionary retail continues to show signs of stress. For Chief Risk Officers managing exposure across commercial credit portfolios, this year’s holiday season demands a recalibrated lens on retail performance and credit risk.

Watch the Commercial Pulse Update

As you will read in the latest Commercial Pulse Report for November 11, 2025, retail sales posted a year-over-year gain of 5.0% in August, with a 0.6% increase month-over-month. Stripping out autos and gas, the underlying sales trend rose 0.7%, reflecting sustained demand across core categories. On the surface, this suggests stable footing as the industry heads into Q4.

But beneath that surface, the risk picture is more nuanced.

Inventory Constraints May Reshape Holiday Pricing

One of the more critical data points in this month’s report is the widening gap between retail sales growth and inventory accumulation. Since June 2020, inventories and sales grew at relatively similar paces—43% and 41%, respectively. But recent months reveal a break in that pattern. As of August 2025, retail inventories have grown by just 1% since last measurement, while sales rose by 5% over the same period.

This tightening inventory-to-sales ratio should be on every risk leader’s radar. It introduces not only pricing risk, with the potential for inflationary retail markups, but also operational risk for borrowers. If inventory levels fail to meet consumer demand, retailers may lose critical Q4 revenue opportunities—especially smaller or newer businesses with less flexibility in their supply chains.

For lenders, this underscores the importance of assessing real-time liquidity and vendor relationships among retail clients, particularly those relying on seasonal peaks to stabilize annual margins.

Discretionary Retail Faces Structural Headwinds

While overall retail shows healthy top-line numbers, the discretionary retail subsector—including apparel, hobby, and department stores—presents a very different profile.

Experian’s data shows that commercial credit inquiries in discretionary categories have declined sharply over the past several years. Department stores, in particular, have seen a 58% drop in credit inquiries since 2019, a signal of diminished expansion activity or tightened risk appetite among lenders and borrowers alike.

What’s more, although the share of new commercial originations from retailers has remained steady at around 2%, it’s increasingly clear that capital is being allocated to more essential or diversified retail categories. This suggests a reallocation of credit risk across sub-sectors—an opportunity for CROs to reassess portfolio concentration and risk-adjusted return profiles within the broader retail segment.

Credit Demand Rebounds, but Signals Are Mixed

Despite these headwinds, average monthly commercial credit inquiries across the retail industry have surged 40% over the past two years. This rebound indicates growing interest in capital access, likely driven by inventory financing and pre-holiday preparations.

Additionally, average loan and line sizes have stabilized above $30,000 since April 2025, reversing a downward trend that saw originations dip below $28,000 in early 2024. On one hand, this suggests improved confidence and capital deployment. On the other, it raises questions about underwriting discipline and borrower leverage heading into a period of economic uncertainty.

CROs should scrutinize whether this rise in loan volume aligns with stronger business fundamentals—or if it reflects deferred risk accumulation masked by short-term revenue goals.

Stable Scores, Shifting Strategies

Interestingly, commercial credit scores in discretionary retail have remained stable, even as inquiries decline. This points to relatively contained delinquency risk—at least in the near term—and suggests that while activity may be slowing, the borrowers still active in the market remain creditworthy.

However, risk managers should treat this with caution. Stable scores in a declining volume environment can be misleading if the overall pool of applicants is narrowing to only the most creditworthy businesses. It may not reflect the latent risk in smaller or emerging retailers who are opting out of new credit altogether due to cost, confidence, or eligibility barriers.

In this context, periodic stress testing and forward-looking scenario planning become critical. What happens to score stability if Q4 revenues disappoint or if inventory shortages impact gross margins more severely than expected?

Consumer Sentiment vs. Retail Reality

The University of Michigan’s consumer sentiment index dropped to 53.6 in October, a full 24% below the level one year ago. This kind of sentiment pullback often precedes reduced discretionary spending, even if intent surveys, like the NRF’s October Holiday Consumer Survey, show consumers planning to spend at near-record levels.

For CROs, the discrepancy between consumer optimism and sentiment data should raise a red flag. If expectations do not materialize into real revenue, lenders with exposure to retail—especially smaller, inventory-sensitive borrowers—could face elevated delinquency risks in Q1 2026.

Key Takeaways for CROs

  1. Inventory management is the fulcrum this holiday season. Underestimating inventory strain could lead to both missed revenue and cash flow risk.
  2. Credit demand is up, but not equally distributed. Focus on where capital is flowing—and where it’s being withheld.
  3. Stable credit scores should not overshadow weakening sentiment and softening discretionary activity.
  4. Stress test your retail portfolio against a holiday season that underperforms expectations, particularly for smaller or newer businesses.

Experian continues to provide actionable data to help businesses, lenders, and policymakers navigate uncertainty. To access the full Commercial Pulse Report and explore more insights on small business credit and sector-specific performance:

  • Visit our Commercial Insights Hub for in-depth reports and expert analysis.
  • Subscribe to our YouTube channel for regular updates on small business trends.
  • Connect with your Experian account team to explore how data-driven insights can help your business grow.
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Under Pressure: How Rising Food Costs Are Changing Restaurant Credit Behavior

Rising costs are continuing to squeeze American wallets — and perhaps nowhere is that more apparent than in the food sector. According to the latest Experian Commercial Pulse Report (October 14, 2025), food prices are having a profound impact on where and how consumers choose to eat. With the Consumer Price Index for food rising 3.2% year-over-year, both full-service and limited-service restaurants are feeling the heat. Watch the Commercial Pulse Update Specifically, Full-Service Restaurant prices have surged 4.6%, while Limited-Service locations have seen more modest increases of 3.2%, the lowest pace in over a year. As price-sensitive consumers pull back on discretionary spending, Experian’s data shows a notable shift toward more affordable dining options—or a return to eating at home. Credit Demand Is Strong, But Approval May Be Slipping Even with shifting consumer habits, restaurants are not sitting idle. Experian’s credit data reveals that both Full-Service and Limited-Service Restaurants are actively seeking commercial credit — a likely sign of increased working capital needs in the face of inflation and tighter margins. However, access to that credit appears to be narrowing. Commercial inquiries from Full-Service Restaurants have risen to 1.7x pre-pandemic levels. Limited-Service Restaurants follow closely at 1.5x. Yet the number of credit-active Limited-Service establishments has declined, suggesting either a slowdown in approvals or reduced eligibility. This contrast implies that demand for financing is rising faster than approval rates, especially for smaller or newer businesses trying to stay competitive amid rising costs. Shrinking Credit Limits, Rising Utilization Restaurants are not only facing tighter access but also leaner terms. Average credit limits for new commercial card accounts have fallen significantly since 2021: Full-Service Restaurants: Down from $11,500 to under $6,000 Limited-Service Restaurants: Also trending downward Groceries (used as a benchmark for at-home eating): Down from $13,000 to $9,000 At the same time, credit utilization rates are climbing — an early warning sign that businesses are relying more heavily on revolving credit to manage day-to-day operations. Full-Service Restaurants now use 31.9% of available credit, up 4.6 points since 2023. Limited-Service Restaurants trail close behind at 31.8%. Groceries come in at 28.8%, showing increased pressure even in the at-home dining sector. Taken together, this combination of lower credit limits and higher utilization points to a tightening credit environment, which may be challenging for restaurants to navigate through the holiday and post-holiday seasons. Commercial Risk Trends Tell a Mixed Story One of the more nuanced insights in Experian’s report is how different restaurant types are weathering the current environment from a risk perspective: Full-Service Restaurants show only a modest decline in commercial risk scores (–0.8 points), suggesting relative resilience despite financial pressures. Limited-Service Restaurants, interestingly, saw a +1.4 point improvement in risk scores—indicating increased stability and better adaptation to current market conditions. In contrast, grocery retailers—the benchmark for “eat-at-home” sectors—experienced a -1.8 point drop in their risk scores, highlighting greater strain in that segment. This divergence reflects a growing consumer shift toward lower-cost food options like quick-service dining, potentially at the expense of both full-service restaurants and grocers. What It Means for Lenders and Business Strategy These trends carry significant implications for financial institutions, credit providers, and small business advisors: Rising inquiries + shrinking credit limits = greater risk of liquidity stress Stronger risk scores for Limited-Service = opportunity for more targeted lending or product offerings Elevated utilization rates = need to monitor credit performance closely, especially for revolving credit For business owners and operators, understanding these dynamics is crucial to building resilience in a volatile market. Strategic decisions around financing, menu pricing, staffing, and technology adoption will likely make or break performance through the next few quarters. Conclusion: A Sector Under Pressure — but not out While economic headwinds persist, the restaurant industry shows remarkable adaptability. Whether it’s shifting toward leaner operations, targeting lower-income consumers, or increasing credit usage to bridge cash flow gaps, the sector is evolving in real-time. As always, Experian’s insights provide a critical lens into these movements—helping lenders, business leaders, and policymakers make smarter decisions amid uncertainty. For the full analysis, including all small business credit trends, read the latest Experian Commercial Pulse Report. ✔ Visit our Commercial Insights Hub for in-depth reports and expert analysis. ✔ Subscribe to our YouTube channel for regular updates on small business trends. ✔ Connect with your Experian account team to explore how data-driven insights can help your business grow. Download the Commercial Pulse Report Visit Commercial Insights Hub Related Posts

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