I’m often asked what drives innovation at a company like ours. People might expect the answer to be technology, data or artificial intelligence.
While there’s no question these things matter, I believe innovation often starts with something much simpler: listening.
Several years ago, our clients came to us expressing frustration. As verification became increasingly important across mortgage lending, tenant screening, financial services and employment screening, they felt constrained by legacy solutions and limited trustworthy alternatives and wanted our help. We also saw this as an opportunity to help broaden financial access for consumers by creating a more modern, complete picture of their financial health.
We recognized the road ahead would not be easy, but few things worth pursuing are.
In 2021, we responded to this market demand by launching Experian Verify, designed from day one to give the industry a secure, automated alternative to verify income and employment in real time.
Today, that journey reaches an important new milestone as we announce a new integration with Workday, the enterprise AI platform for HR, finance and IT. By partnering with Workday, we’re significantly expanding the real-time income and employment information that can be accessed through Experian Verify™.
The integration comes as we continue to expand the Experian Verify network through a combination of payroll provider integrations and employer-direct connections, with a path to more than 80 million records, representing over half of U.S. payroll employees.[1]
Why does this matter?
There are moments when speed and simplicity matter more than others.
Right now, across mortgage lending, tenant screening, financial services and employment screening, organizations continue to navigate affordability challenges, evolving market conditions and increasing pressure to deliver faster, more efficient experiences for consumers.
At the same time, behind every verification request is a person trying to move forward. Buying a home. Financing a car. Leasing an apartment. Starting a new job. Every request for documentation or manual verification process creates friction during some of life’s biggest financial moments. By expanding access to real-time income and employment data, millions more consumers can move through these moments with less paperwork, faster decisions and a better overall experience.
Not only that, when verified income and employment information is available instantly, businesses can reduce reliance on manual verification processes that often require additional documentation, slow down HR teams and delay approvals.
Ultimately, it means the system can move better, faster and smarter. For everyone.
Created a more connected verification ecosystem
This collaboration with Workday also shows what’s possible when organizations are willing to challenge conventions and work together to solve problems in new ways. By integrating with Experian Verify, Workday customers will gain greater choice and flexibility in how they fulfill employment and income verification requests.
There is tremendous opportunity to continue expanding access to trusted verification data to simplify experiences for consumers and businesses and create even more choice across our industry. Workday’s commitment to helping create a more connected verification ecosystem is something I deeply admire, and I hope this milestone encourages others across our industry to think similarly.
Meaningful progress happens when organizations listen, challenge conventions and build together.
As we said when we launched Experian Verify, we entered this space with a long-term commitment to employers and the broader verification ecosystem. We knew meaningful change wouldn’t happen overnight.
We’ve made significant progress, and while the journey is far from over, each milestone reinforces our commitment to building partnerships that expand choice, improve access, and deliver greater innovation to the market.
[1] According to the U.S. Bureau of Labor Statistics, total nonfarm payroll employment was approximately 159.1 million in August 2026: https://www.bls.gov/news.release/empsit.t17.htm