
At Experian, we have long championed the use of expanded data sources, including buy now, pay later information, to empower consumers while enabling lenders to make more informed decisions. However, concerns about the negative impact on consumer credit scores have historically prevented many buy now, pay later providers from reporting account information to credit reporting agencies.
In an important step towards overcoming these challenges and supporting responsible lending, today, Affirm, one of the largest providers of pay-over-time loans, announced it is expanding its credit reporting with Experian.
Greater transparency in buy now, pay later activity is key to helping consumers build their credit histories and supporting responsible lending.
Scott Brown, Group President, Financial Services, Experian North America
Affirm plans to report all pay-over-time loan products issued from April 1, 2025, and beyond, including Pay-in-4. The move will help drive greater transparency into the buy now, pay later market while helping consumers build their credit histories over time.
“Affirm operates on the principles of transparency and putting consumers first, which is why we have been actively engaged with Experian and across our industry to build upon our credit reporting practices,” said Libor Michalek, President at Affirm. “Having all loans reflected in a consumer’s financial profile will help protect and empower borrowers. The buy now, pay later industry must evolve from simply providing flexible payment options to helping consumers build their credit histories and better manage their finances, and we are pleased to be taking this step with Experian.”
Experian is committed to driving transparency in the BNPL industry without inadvertently negatively impacting consumers. Given this, the new loan reporting will not be factored into consumers’ traditional credit scores in the near term but may in the future as new credit scoring models are developed.
With the new furnishing policy, consumers will be able to see on their Experian credit file information on all Affirm loans issued from April 1, 2025 onward. Consumers can receive an updated version of their Experian credit report at no cost daily by enrolling in a free membership and visiting www.experian.com or via Experian’s mobile app.
“Greater transparency in buy now, pay later activity is key to helping consumers build their credit histories and supporting responsible lending,” said Scott Brown, Group President, Financial Services, Experian North America. “We have a longstanding history working with Affirm and applaud them for expanding the reporting of their pay-over-time products. This is the right thing to do for consumers, the industry and the economy at large. Our role as the first credit reporting agency to establish this partnership with Affirm underscores our shared commitment to improve consumer financial health and foster more informed lending decisions.”
As BNPL information is reported to Experian by additional BNPL providers, a consumer’s BNPL history will be visible to lenders who request to view it as part of an Experian credit report–enabling lenders to make more informed decisions when determining whether to extend credit offers.
We look forward to working with other leading BNPL providers to drive greater transparency in the BNPL space that will benefit lenders and consumers alike.
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What if one of the biggest opportunities for mortgage lenders isn’t just identifying more qualified borrowers, but reaching the consumers who don’t yet believe they could become one? I recently joined the Chrisman Commentary Daily Mortgage News podcast to talk about Experian’s latest research on prospective homebuyers and what it means for mortgage lenders. We covered a lot of ground, from modern credit scoring and expanded data to the next generation of homebuyers. But one finding in particular has stayed with me. Our research found that more than one-third of consumers (34%) have delayed exploring homeownership because they assumed their credit history or credit score wouldn’t qualify them[1]. Think about what that means. These aren’t necessarily consumers who applied for a mortgage and were turned down. Some are taking themselves out of the equation before a lender ever has the opportunity to evaluate them. For an industry focused on identifying and reaching the next generation of homebuyers, I believe that’s an important challenge. And an opportunity. Engage before the application It nearly goes without saying that there are, of course, very real economic barriers to homeownership today. Affordability, home prices, interest rates and saving enough for a down payment continue to weigh on prospective buyers. But there are other barriers we can do more about. Buying a home is complicated, particularly for someone who has never been through the process. Consumers may not know what they can afford, what credit score they need, what information a lender will consider or even whether homeownership is realistically within reach. When consumers don’t have that information, assumptions can fill the gap. That’s why I believe our industry has an opportunity to engage prospective homebuyers much earlier in their journey. The mortgage relationship shouldn’t begin when someone is ready to submit an application. Reaching consumers earlier gives lenders an opportunity to help them understand where they stand today and, if they’re not quite ready, what they can do to get there. That might mean helping someone better understand their credit profile. It could mean identifying actions that could improve their financial readiness. Or it could simply mean helping a prospective buyer understand that they may be closer to homeownership than they thought. A more informed consumer can become a more confident and better-prepared prospective borrower. Better information can change the journey This becomes even more important as the information available to understand consumers continues to evolve. We’ve talked a lot recently about the mortgage industry’s transition to modern credit scoring and the opportunity to incorporate a more complete picture of consumers’ financial lives. That’s important. But better data and modern scores are most powerful when we think about how they can improve the entire homebuying journey, not just the decision that happens at the end of it. At Experian, we already engage with millions of consumers directly through tools and resources designed to help them understand and improve their financial health. We also help lenders bring personalized credit insights into their own digital experiences. Our acquisition of Own Up earlier this year adds another important dimension to that work by bringing us closer to consumers as they navigate the homebuying journey. For me, that’s where the opportunity gets particularly exciting. We’re at a point now where we can bring together better data, modern credit scoring, personalized education and earlier engagement to create a more connected path to homeownership. Don’t underestimate the next generation of homebuyers Despite today’s affordability challenges, consumers haven’t given up on homeownership. Our research found that nearly half of Gen Z consumers expect to be in a position to buy a home within the next four years. Younger consumers are interested. They’re engaged. And they’re paying attention to how lenders evaluate them. The question for our industry is whether we’re engaging them early enough. If a prospective homebuyer assumes they won’t qualify and never raises their hand, lenders may never know that opportunity existed. But if we can reach that person earlier, help them understand where they stand and give them a clearer roadmap for moving forward, the outcome could look very different. That’s what makes me optimistic about where the mortgage industry is headed. We have more tools than ever to make the homebuying journey work better for consumers and lenders alike. The opportunity now is bringing those pieces together so fewer people count themselves out before they begin. I talked more about that opportunity, the shift to modern credit scoring and what our latest research means for lenders in my recent conversation with Robbie Chrisman on the Daily Mortgage News podcast. Listen to the full conversation here: https://chrismancommentary.com/podcast/8-26-26/ [1] Methodology: Experian commissioned Atomik Research to conduct an online survey of 2,000 adults age 18+ in the United States. The margin of error for the overall sample is +/- 2.2 percentage points with a confidence level of 95 percent. Fieldwork took place between July 16 and July 21, 2026.
There’s a fundamental shift happening in the digital economy. For decades, the internet connected people to information. Then it connected people to businesses. Today, we’re entering a new era where technology is beginning to act on our behalf, helping us search, shop, compare options and make decisions faster than ever before. Our latest Experian Identity & Fraud Report found that nearly one-third of consumers are already using AI tools to support online browsing and shopping, while another 23% are open to doing so. Consumers are embracing AI’s convenience and efficiency in ways that would have been difficult to imagine just a few years ago. Yet beneath that enthusiasm lies an important reality: trust hasn’t kept pace. The trust gap The findings from our report reveal what I believe is one of the defining challenges of the next few years. People are comfortable using AI to help them browse or gather information, but when it comes to major decisions, confidence drops dramatically. Only 21% of consumers are comfortable relying on AI for travel purchases, and just 17% trust AI with financial decisions. That gap between AI adoption and AI trust matters. In fact, it may become the single most important factor determining which organizations thrive in the future. Fraud concerns remain high The new report also found: Nearly one in five consumers experienced financial losses from online fraud in the past year, while an additional 15% reported fraud attempts that were successfully prevented. More than 70% of fraud victims said the experience left them feeling more vulnerable online. Businesses identified AI-generated phishing attacks as their top AI-related fraud concern, followed by AI-assisted first-party fraud, document forgery, automated bot attacks and deepfake voice scams. Eighty percent of organizations report using machine learning or generative AI as part of their fraud management and prevention strategies. Seventy-one percent of consumers say it is important for businesses to accurately recognize them online. Eighty-four percent are willing to complete additional security steps when necessary to help prevent fraud. As AI continues to transform digital experiences, businesses face a unique challenge. The same technologies helping organizations improve efficiency and customer experiences are also being used by fraudsters to create more sophisticated attacks. The good news is that companies are responding by leveraging AI-powered fraud prevention, identity verification and risk management tools to detect anomalies and stop fraud faster than ever before. Convenience will be a key driver Looking ahead, organizations must prepare for what I often describe as a “human-not-present” era, where AI agents increasingly help consumers research, shop and even transact on their behalf. In this environment, businesses will need confidence not only in the identities of consumers but also in the digital agents acting for them. Consumers have made their expectations clear: they want security and convenience, not one at the expense of the other. The organizations that can deliver both through transparent, seamless and trusted experiences will be best positioned to succeed. The future of AI is incredibly promising. But its success will depend on something fundamentally human: confidence. The companies that earn and maintain that confidence will be the ones that lead the next generation of digital commerce. To learn more about the findings from Experian’s 2026 Identity and Fraud Report and emerging fraud trends shaping the digital economy, watch our webinar: 2026 Fraud Trends: Navigating AI and the Future of Digital Trust
For decades, the path to homeownership has largely been evaluated through the lens of a credit model built for a different era. That’s changing now. The Federal Housing Finance Agency’s decision to approve more modern mortgage credit scoring models, including VantageScore 4.0, marks an important milestone for the industry. For the first time, mortgage lenders have a path to use credit scores that can incorporate more comprehensive consumer data, including positive rental payment histories and other eligible payment information to better assess creditworthiness. Consumers expect a more complete financial picture Recently, much of the conversation around modern credit scoring has focused on implementation and operational readiness. While those are important, another critical point is coming into view: consumers increasingly expect lenders to use scores that leverage better data to understand their financial readiness—and they’re willing to reward those that do. Experian’s latest research reinforces this shift: The broader market is willing to walk away. Overall, one-third (33%) of consumers claim they would actively seek out a new lender if they learned their current one relied only on older approaches. Awareness is growing rapidly. More than four in ten consumers (41%) are already aware that mortgage lenders are transitioning to newer models that incorporate rent and utility payments. Younger homebuyers are paying close attention. Nearly two-thirds (62%) of Gen Zers over 18 are aware mortgage lenders are gaining access to more modern credit scores and three in four (76%) say the type of credit scoring model a mortgage lender uses would influence whether they would stay with that lender or consider another option. These findings should matter to every mortgage lender. Consumers rightfully want to know lenders are using modern scores that use broader data and many say they’ll actively choose lenders that use them. The power of expanded data At Experian, we often say that better data creates better outcomes. That has been true throughout our history and it’s why we’ve consistently invested in helping consumers build and demonstrate their complete financial picture. It’s what led us to launch Experian Boost®, helping millions of consumers add eligible utility, telecom and streaming payment history to their Experian credit file. It drove us to become the first credit reporting agency to incorporate positive rental payment history into consumer credit reports. Today, Experian maintains the industry’s largest repository of rental data, recently surpassing 50 million lease records. Now, for the first time, the modern credit scoring models approved for mortgage lending are capable of making greater use of this richer picture. And the opportunity is significant. Independent research from VantageScore found VantageScore 4.0 can identify nearly five million additional mortgage-ready consumers compared with legacy mortgage scoring approaches, representing an estimated $1 trillion in potential mortgage originations. The path forward For years, the industry has talked about modernizing mortgage credit. Today, consumer demand is making it an operational mandate. Consumers expect lending decisions to reflect their complete financial picture, they’re willing to walk away from organizations that don’t adapt. Lenders that embrace this shift won’t just be adopting new technology—they’ll be better positioned to serve the next generation of homebuyers. We’re ready to help our clients make the most of this moment – with the data, insights and expertise to responsibly expand access to homeownership. Methodology: Experian commissioned Atomik Research to conduct an online survey of 2,000 adults age 18+ in the United States. The margin of error for the overall sample is +/- 2.2 percentage points with a confidence level of 95 percent. Fieldwork took place between July 16 and July 21, 2026.