Key takeaways
- U.S. retail media ad spend is on track to reach $71.09 billion in 2026, creating more opportunities for CMNs to grow beyond the on-site inventory they own.
- Off-site social and connected TV (CTV) spend are outpacing on-site growth, proving the market is strong for CMNs that extend their first-party data across channels they don’t own.
- CMNs can extend the value of their shopper relationships beyond owned-and-operated (O&O) inventory by strengthening first-party data, building scalable audiences, expanding off-site activation, and connecting data with media through curation.
Amazon and Walmart command much of the market, but billions in retail media spend remain available to other networks. While the other 277 CMNs operating globally may not compete on scale, the playing field is level for using their data off-site.
The opportunity isn’t tied to any one capability. CMNs need infrastructure that connects first-party data and identity to activation and measurement, so they can extend the value of their shopper relationships beyond the data and inventory they own.
What CMNs need to know about moving off-site
O&O placements still offer stronger margins. On-site ad margins can reach 70-90%, compared with 20-40% off-site. But CMNs can sell only so much media across the properties they own. Moving off-site gives them another way to create media opportunities from their first-party shopper data.
Off-site commerce media uses a CMN’s first-party audience data to reach shoppers beyond the network’s O&O properties. That can include social, programmatic, CTV, and other media environments. Commerce media powered social ad spend is projected to reach $7.76 billion in the U.S. in 2026, with CTV close behind at $6.10 billion. For CMNs, that means the value of their shopper relationships doesn’t have to stop at the edge of their owned inventory.
Off-site media can bring those opportunities closer to the physical point of sale, too. Digital screens in places such as gas stations and convenience stores give CMNs another way to connect with shoppers near moments of purchase. Some of this inventory can be available programmatically, connecting these physical environments with a CMN’s broader off-site media strategy.
The infrastructure question: What off-site actually requires
When CMNs make their data available across the open web, CTV, or social media, their first-party signals need to connect with the identifiers used across those environments. Without that connection, less of a CMN’s audience may be available for off-site activation.
The financial stakes continue to grow. U.S. CTV ad spend is expected to reach roughly $38 billion in 2026, with most of it trading programmatically. A substantial share of open CTV programmatic spend currently goes to inaccurate identity data. Advertisers can improve the efficacy of their CTV campaigns by working with CMNs that have a strong identity infrastructure and relevant data.
Identity resolution helps connect a CMN’s first-party signals to additional addressable identifiers, making more of its audience reachable across environments. A consistent identity layer can then connect that audience to activation across channels and tie campaign exposure back to measurable outcomes.
CMNs don’t need to build that infrastructure themselves. Some may develop identity capabilities in-house, and others can work with a neutral infrastructure partner. A neutral infrastructure layer can connect first-party data, identity, activation, and measurement without competing for the CMN’s media or representing the buyers on the other side. That gives CMNs a consistent foundation across media environments without requiring separate data integrations for each partner.
How CMNs can take first-party data off-site
Early off-site activation has shown how CMNs can take their first-party data beyond O&O properties to help brands reach more shoppers across more media environments. To do that, CMNs need a way to connect their audiences to the platforms and media where brands want to reach them. The approach can vary based on how much technology, campaign execution, and media control the CMN wants to manage directly.
Four operating models have emerged:
The operating model may differ, but the underlying requirement is the same: CMNs need to connect first-party data with addressable identifiers so brands can reach those audiences beyond the CMN’s O&O properties. A segment that can’t match to addressable IDs may have limited off-site reach, and lower match rates can reduce the share of a CMN’s audience that a brand can reach across CTV or the open web.
Expanding beyond O&O: Onboarding and the addressability challenge
CMNs looking to extend the value of their data beyond O&O inventory should focus on two connected areas: strengthening their identity foundation, then onboarding and activating their audiences across more environments.
1. Strengthen your identity foundation
Before CMNs can activate audiences off-site, they need accurate, complete first-party data. Experian’s Offline Identity Resolution helps CMNs resolve first-party data to a consolidated consumer profile, reducing duplication and improving the accuracy of their audience data. Offline Identity Append adds additional information such as name, phone, and address to first-party data, helping CMNs build more complete audience profiles.
Together, these capabilities give CMNs a stronger data foundation for audience creation and activation.
2. Onboard, model, and activate audiences
CMNs may have limited direct integrations with the platforms where brands want to activate their audiences, which can restrict where their first-party data can go off-site. Onboarding connects C
CMN audiences to more activation destinations so advertisers can use those audiences across the open web, connected TV (CTV), social media, and other channels. Experian Onboarding connects first-party data directly to more than 70 programmatic, social, and TV platforms instead of routing through intermediaries. It runs on our identity graph with 4.2 billion active digital IDs refreshed weekly.
For smaller CMNs, audience modeling can help address another challenge: audience size. Modeling can expand a CMN’s existing segments to reach more people with similar characteristics, giving advertisers more scale while staying grounded in the CMN’s first-party data.
For CMNs, stronger identity data and broader activation can make more of an onboarded audience reachable, creating more opportunities for advertisers to build awareness, drive sales, and achieve other desired outcomes.
CMNs can pair onboarding with curation to bring data and inventory together, giving them more control over inventory quality and campaign execution. Experian Curated Deals supports this support this approach by helping marketers, platforms, and publishers create media opportunities that combine data and inventory in one place.
This combination gives CMNs a path from stronger first-party data to larger, more addressable audiences and broader activation opportunities.
A playbook for CMNs still building off-site
Networks developing an off-site strategy should focus on four priorities:
Across each of these priorities, the goal is connection. Experian provides the neutral infrastructure layer that connects a CMN’s first-party data and identity with activation and measurement across the media environments where advertisers want to reach shoppers. This approach helps CMNs expand their options while keeping their data and business relationships at the center.
For CMNs that can’t compete on owned inventory alone, off-site activation creates another path to growth. Stronger first-party data, scalable audiences, broader activation, and curated media opportunities can help CMNs make more of the shopper relationships they already have.
Grow your commerce media network off-site with us
About the author
Doug McLennan
Sr. Director, Product Management
Doug McLennan is the Sr. Director of Product Management at Experian Marketing Services where he oversees audience and activation products. His past work includes managing syndicated audiences at Oracle Data Cloud and building personalized video ad products at an agency. Doug lives in Colorado and skis as much as his family will allow.
FAQs
Off-site commerce media uses a CMN’s first-party audience data to reach shoppers beyond the network’s owned sites and apps. That can include CTV, social, and programmatic.
CMNs are investing in off-site advertising because O&O inventory has a natural limit. Off-site activation gives CMNs more opportunities to offer advertisers greater reach by extending their shopper data across channels, helping brands connect with audiences beyond the CMN’s owned properties.
Identity resolution gives CMNs a foundation for connecting first-party data to the addressable identifiers used across off-site media. Experian builds on that foundation as a neutral infrastructure layer, connecting first-party data and identity to activation and measurement without competing for the CMN’s media. This gives CMNs more flexibility in how and where they reach audiences across CTV, social, and programmatic channels.
Audience onboarding connects addressable audience segments to advertising platforms for activation. For CMNs with limited direct platform integrations, Experian Onboarding connects their first-party audiences to more programmatic, social, and TV platforms, giving brands more ways to reach those audiences through off-site campaigns.
A consistent identity foundation and regular audience refreshes can help CMNs maintain addressability as identifiers and household signals change. Experian is the neutral infrastructure layer that connects first-party data and identity to activation and measurement, helping CMNs extend their audiences across off-site channels while keeping their data and business relationships at the center.
CMNs can measure off-site campaigns by connecting media exposure across environments such as CTV and programmatic display to subsequent outcomes. Experian’s consistent identity foundation connects activation to measurement, helping CMNs tie ad exposure to actions such as online purchases, store visits, or other measurable actions and understand what’s driving campaign performance.
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Sixty-Nine Percent Organic Sales Growth Spurred by Expanded Business and Continued Investment in The Tapad Graph™ NEW YORK, May 7, 2019 /PRNewswire/ — Tapad, a part of Experian, a global leader in digital identity resolution, today announced a record start to the year, following its highest earning year in the company’s history. Since January, Tapad has experienced a 69 percent organic increase in global revenue; with strategic investments in talent, continued high retention rates, and an expanded range of clients across global markets. Globally, Tapad increased its client base across multiple categories and verticals, catering to agencies, brands, telecoms, and data providers. The Tapad Graph™’s varied use cases and differentiated global scale have been instrumental to the company’s overall success to-date. With an ongoing investment in product, and expected feature releases slated for 2019, the company anticipates these accomplishments to continue. “Since the inception of our business, Tapad has heavily focused on enabling marketers to boost the performance of their campaigns with the help of our advanced digital identity resolution technologies,” said Sigvart Voss Eriksen, CEO at Tapad. “While we continue to grow, creating privacy-safe solutions that solve marketers evolving needs remains integral to our evolution. As pioneers in cross-device, we’re constantly innovating and pushing ourselves to be at the forefront of industry change. Our leadership in the space is recognized across the industry, as is evident by our current success.” In addition to partner expansions, Tapad also invested in new talent. In February, Tapad announced Ajit Thupil as the company’s first Senior Vice President of Identity, deepening the company’s commitment to creating ground-breaking digital identity resolution products for brands, agencies and platforms. Tapad’s investment in talent has been recognized by One World Identity’s 2019 Top 100 Influencers in Identity Award and by ClickZ’s 2019 Marketing Technology Awards. To learn more about Tapad and our digital identity resolution products, visit Experian.com Open job opportunities across the globe can be found on Tapad’s career page here: https://www.experian.com/careers/ About Tapad Tapad, Inc. is a global leader in digital identity resolution. The Tapad Graph™, and related solutions, provide a privacy-safe approach to connecting device identifiers to brand and marketer data, thereby allowing marketers around the world to maximize campaign effectiveness. Tapad is recognized across the industry for its innovation, growth and workplace culture, and has earned numerous awards, including the TMCnet Tech Culture Award. Based in New York, Tapad also has offices in Chicago, London, Oslo, Singapore and Tokyo, and is a wholly owned subsidiary of Telenor Group. Contact us today
The UK digital advertising market is worth £13.44bn, an increase year-on-year of 15%, reveals the 2018 IAB UK & PwC Digital Adspend Study. Report highlights The majority of all growth is coming from smartphone advertising, which has increased by £1.65bn (35%) from 2017. Smartphone advertising now represents 51% of all UK digital ad spend, up from 45% in 2017. Video is now the largest display format (£2307m), overtaking standard display banners (£1486m). Outstream/social in-feed has increased its majority in total video spend, now occupying a share of 57%, up from 52% in 2017. Social revenue now represents 23% of all digital ad spend. Growth is predicted to slow during 2019, with 5% estimated growth (+9% digital, +11% display, +9% search) compared to 15% in 2018. 2018 marks the tipping point towards a mobile-first ecosystem “For the past few years, industry commentators have been hailing the year of mobile. Each January the predictions come and the waiting commences for evidence to mark a tipping point, a shift to a mobile-first digital ad ecosystem. Well, drumroll… it was 2018! The latest Adspend report from IAB UK and PwC reveals that spend on smartphones outstripped spend on desktop for the first time last year. Brands spent 51% of total spend (which stands at £13.44 billion) on smartphones in 2018, up from 45% in 2017 – a significant milestone in the evolution of digital advertising. “This evidence shows that advertisers are increasingly thinking mobile-first. Growth in investment has historically lagged behind the amount of time spent on the device and we expect to see growth continue at a rapid pace to keep up with audience behaviour – two thirds of time spent online is now on mobile, according to UKOM. Other areas of growth highlighted by the report include video, which accounts for 44% of the total display market, while mobile video now makes up 51% of smartphone display. This is no doubt down to bigger mobile screens, better 4G and more readily available WiFi making video ads an increasingly attractive option. “Across the board, advertisers are investing in digital for longer-term brand building as well as short-term activation, with the direct-to-consumer market helping to drive this trend. What’s more, digital continues to be an accessible and popular route to market for businesses of all sizes, from leading advertisers to SMEs.” Tim Elkington, Chief Digital Officer, IAB UK Content & context crucial for attracting audiences “As people spend more and more of their time on mobile, it’s comes as no surprise that advertisers will follow where audiences are with their marketing spend. “Video has been the driving force in this growth, indicating that engaging visual content is still key in helping brands to achieve great results and to capture consumer attention in a vast sea of digital noise. “Video still has a way to go if it is to reach the level of effectiveness of traditional formats like cinema, but it will be interesting to see how the format develops over the next year or so. Ultimately, brilliant content and properly considered context are crucial for advertisers hoping to attract relevant audiences and build strong brands long term.” Kathryn Jacob OBE, CEO, Pearl & Dean Mobile-first approach driving investment in user experience “As a mobile-first approach has become the norm for many businesses, we’ve seen significant innovation and investment in the user experience that has fuelled the rise in mobile commerce. “Yet, for some years, limitations in the technology and formats available have meant that mobile advertising couldn’t always keep pace with changing consumer behaviours – delivering weaker performance when compared to desktop. “Fortunately, mobile has made huge strides in recent years. Mobile advertising affords great targeting opportunities for brands and a more interactive and immersive experience for consumers. “There is no reason to doubt this trend will continue as advertisers design their media, creative, and targeting strategy with mobile at the heart – optimising performance, enhancing the customer experience, and delivering the best results.” James Cragg, UK Managing Director, Tug New technologies to improve investment efficiency “The UK digital ad market has continued to grow despite the various challenges that the market has faced, including the current socioeconomic climate and general changes in the industry. As spend increases, it’s important to look at how media buying can be made as efficient as possible, minimising waste and maximising the return on investment. “Marketers will start to look to new technologies, like AI, to offer an impartial and more efficient approach to media buying, allowing marketers to measure effectiveness of campaigns and allocate spend accordingly.” Carl Erik Kjaersgaard, Chief Executive, Blackwood Seven Industry going from strength to strength “This significant growth in ad spend is great to see and shows that our industry is going from strength to strength. It’s especially good to see that as advertisers invest more and more in digital advertising, they’re becoming more considered in where they’re spending their money – with a large portion of the growth coming from companies that are part of IAB’s Gold Standard. “At The Trade Desk, we’ve long been ambassadors for the importance of transparency. These findings show that it isn’t just the right thing to do, but makes good business sense as advertisers increasingly choose partners who are demonstrating a commitment to best practice.” Anna Forbes, UK General Manager, The Trade Desk Advertisers embracing mobile “As consumers spend more of their time online, it’s no surprise that digital ad spend has continued its rise, up 15% to £13.4bn. With digital, in every sense, becoming further embedded in our daily lives, it is inevitable that this number is set to rise further next year. “Given the vast majority of people using their smartphone as their primary digital device, evident from site traffic stats we see across the board, the IAB report shows that advertisers have started to fully embrace this shift by following with ad spend. Over the last few years, a combination of faster wireless connectivity along with more capable devices has made it the go-to device for consumers to get online. This is set to continue over the next few years with 5G and even faster, more capable smartphones arriving (i.e. foldables) that will further cement ‘mobile’ as the main digital device to reach consumers.” Wajid Ali, Head of Paid Search, ForwardPMX Budgets must go to professionally produced content “In the IAB’s latest ‘Digital Adspend Study’ it is positive to see that outstream continues to dominate video spend, showing close to a 10% year-on-year increase. “Unsurprisingly, the study highlights that mobile is the most important distribution device (76% of all video spend is on the smartphone), and it’s great to see the format we invented dominating that space. “However, it’s now more pertinent than ever that clients and agencies invest their outstream budgets into professionally produced content and not social infeeds. Budgets must go where content is being produced, rather than aggregators and distributors, where the content is read rather than where a click happened. “We must remember how important local, national, and vertical press are to the global digital ecosystem. By unifying the best publishers at scale, delivering mobile-optimised creativity and outcome-orientated distribution, we are fighting to ensure publishers are getting their fair share of revenue in comparison to the social platforms.” Justin Taylor, UK MD, Teads UK market in robust health “The latest IAB digital ad spend report shows encouraging signs that the UK digital advertising market is in robust health, with mobile advertising continuing its upward trend. “The rise of up-and-coming ad formats like Shopping Ads, Google’s Responsive Search Ads, and Facebook Messenger Ads show that advertisers are looking for ways to capture consumer attention in the evolving digital landscape. As a result, the lines across search, social, and e-commerce are more blurred than ever with the introduction of features like Checkout for Instagram and Shopping ads on Google Images. Furthermore, with the rapid growth of Amazon’s ads business, e-commerce has quickly emerged as a third pillar of digital advertising, making it vital for marketers to have a complete view of the customer journey across channels and devices, if they hope to more accurately understand campaign performance and attribution.” Wesley MacLaggan, SVP of Marketing, Marin Software Digital identity resolution essential in understanding customer journey “Last year’s figures show that UK ad spend is starting to mirror the behaviour of consumers who, according to UKOM data, spend two-thirds of their time online on a smartphone. The fact that mobile ad spend now surpasses that of ad spend on desktop highlights marketers’ understanding that digital identity resolution is essential, not a nice-to-have. “Appreciating the cross-device behaviours of consumers allows brands to gain a better understanding of the customer journey and build stronger relationships with their audiences long term.” Tom Rolph, VP EMEA, Tapad, a part of Experian. Contact us today
OpenAudience promises the targeting capabilities of a walled garden but without the restrictionsOpenX has lifted the lid on a targeting solution it claims will offer people-based advertising opportunities outside of the industry’s walled gardens such as Facebook and Google. Dubbed OpenAudience, the supply-side programmatic player claims the new offering is powered by proprietary data assets and is supplemented by data partnerships with partners such as LiveRamp and Tapad, a part of Experian. Initially available in the U.S., OpenAudience has a user graph of 240 million monthly users and is currently being tested with multiple marketers with a general rollout planned for the third quarter of 2019. Speaking with Adweek, OpenX CEO Tim Cadogan said the rollout would help differentiate it among its peers as for the most part ad exchanges have marketed themselves based on their impression count, not necessarily addressable audiences. Compare this with Google and Facebook, both of whom account for almost 60% of U.S. ad spend, although this is disproportionate to the amount of time spent with their properties, according to Cadogan. “The thing that has given Facebook and Google so much power is that they have people-based systems [for ad targeting] that are simple to use and operate with a massive scale that are effective, and programmatic hasn’t kept pace with that,” he said. Cadogan cited the findings of a further study by eMarketer, which indicated that marketers are increasingly reliant on such walled garden players for their online inventory supply with the latest launch geared towards capitalizing on that. The latest launch is the culmination of the California-based company’s recent strategic overhaul, namely its attempts to get to grips with an identity-based solution that provides options outside of the walled gardens. Also speaking with Adweek was Todd Parsons, OpenX’s chief product officer, who offered further insight into how OpenAudience operates including how it uses its recently sealed relationship with Google Cloud Platform and machine learning to ape the efficacy of walled garden advertising solutions. “We had to build a matching technology, which made it possible for us to talk about monthly active users instead of talking about cookies or devices,” he explained. “And it took several quarters of staffing up with the right people from the consumer data and identity space.” OpenAudience’s matching technology works by using the identity and cookie matching capabilities of cross-device specialist Tapad and data onboarder LiveRamp to formulate a persistent, deterministic ID which can then be used to match advertisers with audiences on its ad exchange. “So, the idea isn’t for us as a company to put our future into one provider,” added Parsons. “It is to provide a matching technology that uses the best of several.” OpenAudience will also include involve additional tie-ups to offering further demographic information on the 240 million monthly U.S. users such as location, etc., which is currently in testing. “We felt like we needed to be very different about enabling marketers and publishers to activate against that data,” added Parsons. He further added that OpenX wants to rival Facebook’s levels of service when it comes to helping publishers monetize audiences on the social network, except this time on the open web. “No one has actually pushed identity and consumer data into the hands of publishers in a way that you might unify the view of audiences across many websites.” OpenX’s Cadogan summed up the OpenAudience offering and how it may look to advertisers when he said, “Imagine the open web is one publisher, and this lets buyers look at it as a single entity and market to them accordingly.” Contact us today