At A Glance
Trustworthy AI depends on AI data governance. Automated systems rely on governed data that is accurate, fresh, consented, and interoperable at every stage. Without governance at the data foundation, organizations lack visibility, accountability and confidence in AI-driven decisions. Responsible automation begins with privacy-first data governance that supports transparency, compliance, and long-term sustainability.Why AI data governance determines trust in automated decisions
AI is reshaping audience strategy, media investment, and measurement. Automated systems now make more decisions at scale and in real time. Trust in those decisions depends on the data that informs them.
AI data governance provides the framework that allows organizations to answer foundational questions like:
- Which information or inputs guided this decision?
- Is the model respecting consumer rights?
- Could bias be influencing the outcome?
- If AI made the wrong call, how would we know?
Without governed data, these questions remain unanswered. AI data governance creates accountability by establishing quality controls, consent validation and auditability before data enters automated systems.
Most organizations are still building their readiness to govern data at scale. Many vendors highlight “fast insights” or “transparent reporting,” but few can support true data governance — the auditability, privacy-by-design, quality controls, and continuous compliance required for responsible AI.
That foundation is where responsible automation begins. And it’s why trust in AI starts with data governance.
Responsible automation begins with governed data
Automation produces reliable outcomes only when data is accurate, current, consented and interoperable. AI data governance makes responsible automation possible by applying controls before data reaches models, workflows, or activation channels.
AI systems may interpret context, predict signals, and act in real time. But no model, logic layer, or LLM can be responsible if the data feeding it isn’t governed responsibly from the start.
This raises a core question: How do we ensure AI systems behave responsibly, at scale, across every channel and workflow?
The answer begins with trust. And trust begins with AI data governance.
Governing the data foundation for responsible AI
Experian’s role in AI readiness begins at the data foundation. Our focus is on rigorously governing the data foundation so our clients have inputs they can trust. AI data governance at Experian includes:
By governing data at the source, we give our clients a transparent, accurate, and compliant starting point. Clients maintain responsibility for bias review within their own AI or LLM systems — but they can only perform those reviews effectively when the inputs are governed from the start.
This is how AI data governance supports responsible automation downstream.
2026 Digital trends and predictions report
Our 2026 Digital trends and predictions report is available now and reveals five trends that will define 2026. From curation becoming the standard in programmatic to AI moving from hype to implementation, each trend reflects a shift toward more connected, data-driven marketing. The interplay between them will define how marketers will lead in 2026.
Privacy-by-design strengthens AI data governance
Privacy gaps compound quickly when AI is involved. Once data enters automated workflows, errors or compliance issues become harder, and sometimes impossible, to correct. AI data governance addresses this risk through privacy-first design.
Experian privacy-first AI data governance through:
- Consent-based, regulated identity resolution
- A signal-agnostic identity foundation that avoids exposing personal identifiers
- Ongoing validation and source verification before every refresh and delivery
- Compliance applied to each delivery, with opt-outs and deletes reflected immediately
- Governed attributes provided to clients, ensuring downstream applications remain compliant as data and regulations evolve
Experian doesn’t govern our client’s AI. We govern the data their AI depends on, giving them confidence that what they load into any automated system meets the highest privacy and compliance standards.
Good data isn’t just accurate or fresh. Good data is governed data.
How AI data governance supports responsible automation at scale
With AI data governance in place, organizations can build AI workflows that behave responsibly, predictably, and in alignment with compliance standards.
Responsible automation emerges through four interconnected layers:
Together, these layers show how data governance enables AI governance.
AI integrity starts with AI data governance
Automation is becoming widely accessible, but responsible AI still depends on governed data.
Experian provides AI data governance to ensure the data that powers your AI workflows is accurate, compliant, consented, and refreshed with up-to-date opt-out and regulatory changes. That governance carries downstream, giving our clients confidence that their automated systems remain aligned with consumer expectations and regulatory requirements.
We don’t build your AI. We enable it — by delivering the governed data it needs.
Experian brings identity, insight, and privacy-first governance together to help marketers reach people with relevance, respect, and simplicity.
Responsible AI starts with responsible data. AI data governance is the foundation that supports everything that follows.
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About the author
Jeremy Meade
VP, Marketing Data Product & Operations, Experian
Jeremy Meade is VP, Marketing Data Product & Operations at Experian Marketing Services. With over 15 years of experience in marketing data, Jeremy has consistently led data product, engineering, and analytics functions. He has also played a pivotal role in spearheading the implementation of policies and procedures to ensure compliance with state privacy regulations at two industry-leading companies.
FAQs about AI data governance
AI data governance is the framework that manages data quality, consent, compliance and auditability before data enters AI systems.
AI decisions reflect the data used as inputs. Governance provides transparency, accountability and trust in automated outcomes.
AI data governance does not eliminate bias in models. It provides governed inputs that allow organizations to identify and address bias more effectively.
Privacy-first governance applies consent validation and compliance controls before data is activated, reducing downstream risk.
Organizations govern their AI systems. Data providers govern the data foundation that feeds those systems.
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Study reveals that brands with more mature identity programs were significantly more likely to be successful in achieving their key objectives Tapad, a part of Experian, a global leader in cross-device digital identity resolution and a part of Experian, has commissioned Forrester Consulting, part of a leading research and advisory firm, to conduct a new study that evaluates the current state of customer data-driven marketing and explores how marketers can use identity solutions to deliver privacy safe and engaging experiences, in an evolving data landscape. The study highlights the changing ground rules for digital marketing and the threat that poses to marketers’ ability to deliver against long standing KPIs and campaign goals. Nearly two-thirds (62%) of respondents said that the forces of data deprecation will have a significant (40%) or critical (21%) impact on their marketing strategies over the next two years. Among those surveyed, identity resolution strategies have surfaced as an opportunity to create more powerful customer experiences, with 66% aiming to have it help improve customer trust and implement more ethical data collection and use practices, while nearly 60% believe it will point the way to more effective personalization and data management practices. Although organizations are eager to implement identity resolution strategies, a complex web of solutions and partners makes execution a challenge. For example, respondents report using at least eight identity solutions on average, across nearly six vendor partners, and they expect that fragmentation to persist in the ‘cookieless’ future. Additionally, brands’ identity resolution technologies typically represent a patchwork of homegrown and commercial solutions. Eighty-one percent of respondents use both in-house and commercial identity resolution tools today, and 47% use a near-equal blend of the two. Despite the challenges, many brands have the foundation for a strong identity resolution strategy in place, and they are thriving as a result. Specifically, more mature brands were 79% more successful at improving privacy safeguards to reduce regulatory and compliance risk, 247% more successful at improving marketing ROI, and over four times more effective at improving customer trust compared to their low-maturity peers. Additional insights include: Marketers Are Increasingly Playing a Key Strategic Role Within the Organization, But There is a Mandate to Demonstrate Value. Nearly three-quarters of respondents in our study agree the marketing function is more strategically important to their organization than it used to be, while almost two-thirds agree there’s more pressure than ever to prove the ROI or business performance of their activities. Consumers Expect Brands to Deliver Engaging Experiences Across Highly Fragmented Journeys: Tapad, a part of Experian found that 72% of respondents agree that customers demand more relevant, personalized experiences at the time and place of their choosing. At the same time, 67% of respondents recognize that customer purchase journeys take place over more touchpoints and channels than ever, and 59% of respondents agree that those journeys are less predictable and linear than they once were. Marketing Runs on Data, But the Rules Governing Customer Data Usage are Ever-Evolving: According to the study, 70% of decision-makers agree that consumer data is the lifeblood of their marketing strategies – fueling the personalized, omnichannel experiences customers demand. At the same time, 69% of respondents recognize that customers are increasingly aware of how their data is being used. At least two-thirds agree that data deprecation, including tighter restrictions on data use (66%), as well as operating system and browser changes impacting third-party cookies (68%) means that legacy marketing strategies are unlikely to remain viable in the long-term.“ Our latest survey findings give us a better understanding of how our customers and other companies around the world are trying to master the relationship between people, their data and their devices,” said Mark Connon, General Manager at Tapad, a part of Experian. “This research shows why it's fundamental for the industry to continuously work to develop solutions that are agnostic. Tapad, a part of Experian has worked tirelessly to deliver on this with our Tapad Graph, and by introducing solutions like Switchboard to help the evolving ecosystem and in turn helping customers reap the benefits of better identity in both short and long-term.” The study is founded on an online survey of over 300 decision-makers at global brands and agencies, which was fielded from March to April, 2021. Data deprecation and identity are fast-developing, moving targets, so this study delivers targeted insights and recommendations for how to prepare for coming shifts in customer data strategies – whether they manifest tomorrow or a year from now. Get in touch
With the recent announcement of delaying third-party cookie deprecation to 2024, the industry has more time to rethink how to identify and communicate with consumers.