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Conventional TV advertising campaigns have historically relied on general audience metrics like impressions and ratings to measure outcomes. These metrics can help marketers understand how many people have seen an ad, but they don’t reveal its real-world impact, which leaves a gap between ad exposure and results.
Outcome-based TV measurement bridges this gap and helps marketers tie ad spending directly to their business goals. Instead of counting eyeballs alone, TV measurement zeroes in on what viewers do after seeing an ad — whether signing up for a service, visiting your website, or purchasing a product.
TV ad measurement helps marketers adjust campaigns based on clear, trackable outcomes rather than guesswork. Let’s talk about how marketers can get started with outcome-based TV measurement and start experiencing tangible results.
Why outcome-based TV measurement matters
Outcome-based measurement indicates a massive shift in how marketers evaluate TV advertising success. As a principal analyst at Forrester explained, the industry is about to “move into a whole different world” where multiple metrics are tailored to advertisers’ unique goals, such as sales, store traffic, or web engagement. This shift is driven by improved tools for tracking TV outcomes, which help justify spending and clarify ROI. With TV measurement, you can see how your campaigns impact aspects of your marketing like sales and engagement.
Aligning TV ad spend with business goals
Every business has distinct objectives. Outcome-based measurement ties your marketing efforts to business goals and enables smarter decisions, campaign optimization, and ROI improvements. Whether you’re a B2C brand wanting immediate sales or a B2B organization looking to drive website traffic, this method provides the insights needed for strategic decision-making.
Marketers can deliver the most value by adjusting TV ad spending to maximize desired results:
- Sales goals: Identify which ads and platforms directly influence purchases to ensure TV ad spend contributes to revenue growth.
- Customer engagement: Link actions like website visits or app downloads to TV campaigns and refine messaging to deepen audience connections.
- Desired outcomes: Align ad spend with goals like consumer awareness or repeat purchases to allocate resources effectively for measurable success.
Reducing wasted spend on ineffective channels
Outcome-based TV measurement allows you to pinpoint which networks, times, or programs drive the most engagement and conversion. When you know your underperforming channels, you can reallocate budgets to those with a higher ROI and avoid waste.
Core metrics in outcome-based TV measurement
The effective implementation of outcome-based measurement requires advanced TV advertising analytics and tracking metrics that shed light on TV ad performance.
Incremental lift
This metric measures the increase in desired actions and business results — like purchases or site visits — that can be attributed directly to a TV campaign. Incremental lift quantifies your campaign’s impact and separates organic activity from the results your ads have driven.
Let’s say a meal kit service experiences a 20% lift in subscriptions within a single week of running TV ads compared to a week without ads. They’d want to be able to isolate the impact of their ad from their organic growth so they can determine if the growth is actually a result of the TV ads or another effort.
Attribution and conversions
Attribution links TV ad exposure to specific customer actions, such as newsletter sign-ups and product purchases. Conversion data helps marketers understand the whole customer journey to optimize messaging, targeting, and channel mix to improve conversion rates. A retailer that knows 50% of TV ad viewers visit its e-commerce site within 36 hours of exposure could use that information to adjust the timing of its retargeting and align with site visit spikes.
Audience segmentation for targeted measurement
Outcome-based measurement breaks down performance across target demographics and allows for granular audience segmentation so TV ads resonate with the right audiences. For example, if a luxury brand saw better TV ad performance with high-earning Millennials, they’d want to refine their campaign messaging based on this group’s habits and preferences.
Customer journey tracking
Knowing how viewers move from awareness to conversion is critical. Outcome-based TV measurement helps you track the customer journey by pinpointing touchpoints where engagement happens and tying these to your TV campaigns. If a fitness brand found that TV campaigns drive app downloads, it could combine app analytics and TV exposure data to find out when most of their conversions happen after ad exposure and create follow-up messaging for that window of time.
Integrating these insights with other marketing channels allows you to fine-tune your messaging, channel mix, and audience targeting to drive better outcomes and deliver more personalized customer experiences.
Lifetime value (LTV)
Beyond immediate conversions, outcome-based TV ad measurement helps brands identify which TV campaigns attract high-value customers with long-term revenue potential. If a financial institution ran a TV ad campaign centered on its new credit card, for instance, it could use LTV to track new cardholders and determine whether ads occurring during financial news airtime produced customers with higher average annual spend compared to other segments.
How outcome-based TV measurement works
Outcome-based measurement is a data-driven process that involves collecting, analyzing, and applying insights to improve TV ad performance.
1. Collect data
When someone sees your TV ad, they might take action, like downloading your app or buying something. Outcome-based TV measurement begins by tracking these actions and gathering data from various sources, such as:
- TV viewership
- CRM
- Digital engagement
- Purchase behavior
- Cross-platform interactions
- And more
Data integration with digital platforms
Combining TV data with insights from platforms like social media or website analytics creates a more unified view of campaign performance. This integration powers easier retargeting and better alignment between digital and TV advertising strategies. Some marketers enhance this integration further using artificial intelligence (AI) to streamline data coordination and ensure campaigns are optimized for effectiveness and ROI.
2. Connect the dots
Next, marketers need to find out which actions were influenced by TV ads. It’s important to ask questions like these as you work to connect the dots:
- Did website traffic spike right after the ad aired?
- Did the ad viewers match the people who signed up for the service or made a purchase?
You can link TV exposure to real-world behaviors with tools and identifiers like hashed emails, device IDs, surveys, and privacy-safe data-matching techniques.
3. Analyze the data
Then, the data needs to be analyzed for patterns like these:
- Which TV ads or time slots drove the most engagement?
- Did certain customer groups respond better than others?
- Was there a noticeable lift in sales or signups after the ad campaign?
This step can help you uncover what’s working and what’s not.
Role of advanced analytics and machine learning
The data analysis required in this process can be overwhelming, time-consuming, and risky without the right tools. Fortunately, advanced analytics and fast, effective artificial intelligence tools can process large amounts of data from digital platforms, TV viewership, and customer interactions in less time to reveal accurate, actionable insights and patterns.
They can also predict which audiences, messages, and channels will be most profitable so campaigns can adapt in real time, whether by reallocating spend to higher-performing channels or refining audience targeting.
4. Turn insights into action
Once you have your data-derived insights, you can tweak your campaign in a number of ways, whether you decide to:
- Adjust your ads: If one message works better than another, lean into it.
- Refine your targeting: Focus on the audience segments most likely to act.
- Optimize your spend: Invest in channels or times that deliver the best return.
For example, if you see that ads during prime time lead to more purchases than morning slots, you can shift your budget accordingly.
This type of knowledge can be used to continuously improve your campaigns. Each time you run a new ad, you measure again, building on past insights to make your outcome-based TV advertising even smarter.
Applications of outcome-based TV measurement
Outcome-based TV measurement has wide-ranging applications across industries. Here’s how it’s helping businesses link TV ad exposure to real-world actions and optimize campaigns for better results.
- E-commerce and retail: Retailers can track how TV ads influence purchases and use those insights to refine their assets and target specific customer groups. A clothing retailer may track how well a TV ad boosts online traffic and in-store purchases. For instance, if a seasonal sale commercial correlates with a spike in website visits or mobile app downloads, the brand can refine its ad placement to focus on the most responsive demographics.
- Automotive: Automakers use outcome-based TV measurement insights to determine how ads drive dealership visits, test drives, or inquiries. A car manufacturer could analyze whether TV spots featuring a new vehicle increase traffic to its dealership locator or car configuration tool online.
- Healthcare: Pharmaceutical companies could assess whether TV spots lead to increased prescription fills, or a health provider could test how ads promoting flu shots result in appointment bookings through its website or app. If any messages resonate more with families, the provider can create similar campaigns for the future.
How Experian enhances outcome-based TV measurement
Experian has recently partnered with EDO, an outcomes-based measurement provider, to offer more granular TV measurement across platforms. Our identity resolution and matching capabilities enhance EDO’s IdentitySpine™ solution with rich consumer data, including age, gender, and household income, all in a privacy-centric way. Integrating these demographic attributes is helping advertisers achieve more precise audience insights and connect their first-party data to actionable outcomes.
As a result of this collaboration, brands, agencies, and networks can optimize their TV campaigns by identifying which ads drive the most decisive engagement among specific audience segments. We’re improving accuracy, targeting, and more so advertisers can maximize the performance of their CTV strategies.
Get in touch with Experian’s TV experts
If you’re ready to take your data-driven TV advertising strategies to the next level, connect with our team. We combine advanced data and identity solutions as well as strong industry collaborations to help brands optimize their TV campaigns. Whether you’re navigating traditional or advanced TV formats, our expertise ensures your efforts deliver maximum impact.
Connect with us today to drive engagement, connect with audiences, and achieve better ROI. Let’s transform the way you measure success on TV.
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Sixty-Nine Percent Organic Sales Growth Spurred by Expanded Business and Continued Investment in The Tapad Graph™ NEW YORK, May 7, 2019 /PRNewswire/ — Tapad, a part of Experian, a global leader in digital identity resolution, today announced a record start to the year, following its highest earning year in the company's history. Since January, Tapad has experienced a 69 percent organic increase in global revenue; with strategic investments in talent, continued high retention rates, and an expanded range of clients across global markets. Globally, Tapad increased its client base across multiple categories and verticals, catering to agencies, brands, telecoms, and data providers. The Tapad Graph™'s varied use cases and differentiated global scale have been instrumental to the company's overall success to-date. With an ongoing investment in product, and expected feature releases slated for 2019, the company anticipates these accomplishments to continue. "Since the inception of our business, Tapad has heavily focused on enabling marketers to boost the performance of their campaigns with the help of our advanced digital identity resolution technologies," said Sigvart Voss Eriksen, CEO at Tapad. "While we continue to grow, creating privacy-safe solutions that solve marketers evolving needs remains integral to our evolution. As pioneers in cross-device, we're constantly innovating and pushing ourselves to be at the forefront of industry change. Our leadership in the space is recognized across the industry, as is evident by our current success." In addition to partner expansions, Tapad also invested in new talent. In February, Tapad announced Ajit Thupil as the company's first Senior Vice President of Identity, deepening the company's commitment to creating ground-breaking digital identity resolution products for brands, agencies and platforms. Tapad's investment in talent has been recognized by One World Identity's 2019 Top 100 Influencers in Identity Award and by ClickZ's 2019 Marketing Technology Awards. "At Tapad, our focus is on continuously advancing our digital identity resolution products to cater to the needs of marketers across industries," said Chris Feo, SVP of Global Data Licensing and Strategic Partnerships at Tapad. "As a part of that commitment, we are consistently growing our partner base, product features, and widening our reach on a global scale. We're excited to sustain our growth throughout 2019." To learn more about Tapad and our digital identity resolution products, visit Experian.com Open job opportunities across the globe can be found on Tapad's career page here: https://www.experian.com/careers/ About Tapad Tapad, Inc. is a global leader in digital identity resolution. The Tapad Graph™, and related solutions, provide a privacy-safe approach to connecting device identifiers to brand and marketer data, thereby allowing marketers around the world to maximize campaign effectiveness. Tapad is recognized across the industry for its innovation, growth and workplace culture, and has earned numerous awards, including the TMCnet Tech Culture Award. Based in New York, Tapad also has offices in Chicago, London, Oslo, Singapore and Tokyo, and is a wholly owned subsidiary of Telenor Group. Contact us today

The UK digital advertising market is worth £13.44bn, an increase year-on-year of 15%, reveals the 2018 IAB UK & PwC Digital Adspend Study. Report highlights The majority of all growth is coming from smartphone advertising, which has increased by £1.65bn (35%) from 2017. Smartphone advertising now represents 51% of all UK digital ad spend, up from 45% in 2017. Video is now the largest display format (£2307m), overtaking standard display banners (£1486m). Outstream/social in-feed has increased its majority in total video spend, now occupying a share of 57%, up from 52% in 2017. Social revenue now represents 23% of all digital ad spend. Growth is predicted to slow during 2019, with 5% estimated growth (+9% digital, +11% display, +9% search) compared to 15% in 2018. 2018 marks the tipping point towards a mobile-first ecosystem “For the past few years, industry commentators have been hailing the year of mobile. 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As spend increases, it’s important to look at how media buying can be made as efficient as possible, minimising waste and maximising the return on investment. “Marketers will start to look to new technologies, like AI, to offer an impartial and more efficient approach to media buying, allowing marketers to measure effectiveness of campaigns and allocate spend accordingly.” Carl Erik Kjaersgaard, Chief Executive, Blackwood Seven Industry going from strength to strength “This significant growth in ad spend is great to see and shows that our industry is going from strength to strength. It’s especially good to see that as advertisers invest more and more in digital advertising, they’re becoming more considered in where they’re spending their money – with a large portion of the growth coming from companies that are part of IAB’s Gold Standard. “At The Trade Desk, we’ve long been ambassadors for the importance of transparency. 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