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AI-powered identity resolution for connected customer experiences

Published: October 22, 2025 by Experian Marketing Services

At A Glance

Identity resolution unifies fragmented IDs into complete customer profiles, helping companies understand their audiences and deliver personalized, privacy-compliant experiences in a cookie-light world. With Experian’s AI-powered identity resolution solution, marketers gain the scale, accuracy, and compliance to compete while making marketing more human.

Every marketer has seen it: a customer browses reviews on a laptop, adds items to a cart on mobile, then “disappears.” In reality, they just likely switched devices or logged in with a different email. Identity resolution connects these scattered signals into a single profile so you never lose sight of the customer journey.

Identity resolution is what helps you keep track of customers who bounce around.

Connecting scattered signals into a single customer profile can help you deliver seamless experiences, meet strengthening privacy standards, turn first-party data into measurable results, and fuel better customer analytics.

See our identity resolution solution in action

What is identity resolution?

Identity resolution is the process of pulling together the different identifiers a customer uses and connecting them to a single profile. Without it, you’re left with an incomplete picture of the customer — like a cart tied to one email, an app login tied to another device, or a loyalty swipe that never links back to the same person.

Identity Resolution

Common identifiers include:

Ultimately, identity resolution can help you recognize the same customer wherever they engage.

Why does identity resolution matter now?

Marketers face incomplete views, data silos, privacy regulations, and shrinking visibility:

  • Rising consumer expectations: People want seamless, personalized journeys across touchpoints.
  • Privacy-first environment: Consumer privacy legislation (like the GDPR, CCPA, GLBA, FCRA, and new state laws) makes compliance non-negotiable.
  • Signal loss: The decline of cookies, MAIDs, and walled gardens are pushing brands toward first-party data.

Experian utilizes AI and machine learning to fill these gaps, predict behaviors, and connect signals across devices — providing marketers with a clear, privacy-safe view of their customers, even when traditional identifiers are missing.

In this environment, identity resolution matters because it gives marketers a way to deliver seamless, personalized customer experiences and engage audiences effectively while respecting their privacy. It’s the basis for turning consented first-party data into measurable marketing outcomes without sacrificing trust.

Why is identity resolution critical in a privacy-first world?

Even as cookies linger, marketers have already shifted their strategies to rely on first-party data, where choice and transparency are the baseline expectation. At Experian, our long history as a regulated data steward makes us a uniquely capable and trusted partner for managing modern compliance expectations. Our identity resolution solutions maximize the value of permission-based data while meeting consumer demand for privacy, personalization, and control.

Struggling with scattered customer data? Experian makes identity resolution seamless

How does identity resolution help brands?

Identity resolution turns fragmented signals into unified profiles that drive personalization, efficiency, and compliance. Here’s how it creates measurable business impact.

Creates a unified customer view

One of the biggest advantages of identity resolution is the ability to integrate data from loyalty programs, point-of-sale (POS) systems, customer relationship management (CRM) platforms, web analytics, and offline sources into a single, comprehensive profile. Experian strengthens identity resolution with AI-driven clustering models that resolve household and individual identities across billions of signals with greater accuracy.

Identity Resolution Creates Unified Customer View

With a clearer picture of each customer, brands see higher match rates and larger addressable audiences, which translates to more substantial reach and better return on ad spend (ROAS).

Enables better personalization

Customers constantly switch devices, update their information, and change preferences. Experian makes it easier to keep pace with these changes through frequent data enrichment and near-real-time identity resolution via Activity Feed.

Combined with our long-standing use of AI and machine learning, this approach ensures shifting behaviors are captured quickly, enabling timely personalization, and more responsive engagement.

Identity Resolution Enables Better Personalization

With less delay from data to action, the result is faster response times and higher conversion rates.

Improves the customer experience

Customers notice when brands deliver relevant ads and contextual content across every channel. Consistency matters! But consistency doesn’t just happen on its own; it comes from identity resolution, which keeps the customer journey connected.

Identity Resolution Improves the Customer Experience

As brands maintain continuity, they build trust, strengthen engagement, and increase customer lifetime value.

Drives better marketing ROI

Not every profile is valuable. Identity resolution helps marketers identify the highest-value audiences and reduce wasted spend.

Identity Resolution Drives Better Marketing

That efficiency leads to lower CPA and a higher overall ROI across campaigns.

The power of modeling from a stronger foundation

When you have a unified customer view, your models are built on better data. That means you can find more people who look like your best customers, build more responsive audience segments, and target with greater accuracy. This foundation can lead to better spending, more relevant campaigns, and a higher ROI.

Maintains privacy compliance

With GLBA/FCRA-grade standards and consumer choice mechanisms like opt-outs and data correction, you can protect your brand while maintaining personalization — without compromising legal or ethical safeguards.

Identity Resolution Maintains Privacy Compliance

What are some identity resolution use cases and examples?

Every industry faces its own unique identity challenges, but identity resolution is the common thread that turns scattered data into connected experiences. Let’s break down how companies in different verticals are putting it to work (and the kinds of results they’re seeing).

Retail and e-commerce

Shoppers bounce between websites, carts, and checkout lines, leaving behind scattered signals in the process. In retail, identity resolution bridges the gap between online and in-store experiences by matching online carts with loyalty swipes or connecting connected TV (CTV) exposure to in-store sales. This means fewer silos, better targeting, and more personalized offers wherever people shop.

Identity Resolution Retail and eCommerce

Our 2025 Digital trends and predictions report calls out that omnichannel experiences aren’t optional anymore. With CTV and social dominating spend, brands need identity resolution to cut through silos and build a complete view of customer behavior.

Financial services

In financial services, identity resolution makes it possible to deliver personalized, compliant offers like refinancing options for likely mortgage switchers or the right rewards card for frequent spenders.

Our partnership with FMCG Direct to create Consumer Financial Insights® and Financial Personalities® segments helps banks, insurers, and lenders understand behaviors — such as credit card use, deposit balances, and investment habits — without exposing sensitive details.

Read more below about how our financial audiences enable privacy-safe personalization.

Travel and hospitality

Travel decisions aren’t always planned out in advance. Many bookings happen spur-of-the-moment, which is why real-time identity resolution is so powerful; it keeps the journey seamless when travelers jump from phone to laptop to tablet and presents relevant offers right as decisions are being made.

Windstar Cruises put this information into action with Experian’s identity graph to connect digital interactions with actual bookings, which drove 6,500+ reservations and $20 million in revenue.

Media and TV

Viewers tend to hop around between linear TV, streaming apps, and social feeds. And without identity resolution, every screen looks like a different person. Marketers can accurately plan, activate, and measure campaigns by unifying viewing behaviors into one ID with Experian’s AI-powered identity graph.

Identity Resolution Media and TV

Optimum Media tackled its multiscreen challenge by partnering with Experian for identity solutions. Layering our audience insights and our AI-driven Digital Graph onto their subscriber data, they were able to connect the dots across channels, reach the right households, and measure results instead of just impressions. In the end, they finally got a clear view of what works across every screen.

Curious how identity resolution can power your customer analytics? We can walk you through it.

Healthcare and pharma

Healthcare marketers can’t afford slip-ups with HIPAA regulations. Identity resolution makes it possible to engage the right patients and providers with de-identified audiences rather than third-party cookies.

Identity Resolution Healthcare and Pharma

At Experian, AI and machine learning have always been part of how we power identity resolution. In healthcare, that means using AI-enhanced modeling to connect de-identified clinical and claims data with lifestyle insights. The result is a more comprehensive picture of the patient journey that helps close care gaps, reduce wasted spending, and improve outcomes.

By working with partners like Komodo, PurpleLab, and Health Union, we make it possible to activate campaigns at scale that boost engagement and adherence while keeping patient privacy front and center:

  • Komodo Health enriches our identity graph with insights from millions of de-identified patient journeys plus lifestyle data, giving brands a fuller view of where care gaps exist and how to close them.
  • PurpleLab connects real-world clinical and claims data to Experian’s platform, letting advertisers activate HIPAA-compliant audiences across CTV, mobile, and social with the ability to measure real outcomes like prescription lift and provider engagement.
  • Health Union contributes a data set built from 50 million+ patient IDs and 44 billion+ patient-reported data points. Combined with our identity and modeling capabilities, this expands match rates and unlocks up to 76% net-new reach, so campaigns reach patients and caregivers in critical health moments.

As a result, healthcare brands can launch campaigns that are privacy-first, highly targeted, and proven to drive meaningful impact.

Audio

People use audio while commuting, working out, and even folding laundry. It can be one of the hardest channels to track because of how frequently listeners switch between apps, stations, and devices.

Identity Resolution Audio

Experian’s identity resolution partnerships with Audacy and DAX change the game:

  • Audacy helps tie scattered listening into a single view, so advertisers can follow audiences across devices and keep ads relevant in the moment.
  • DAX pairs Experian’s 2,400+ syndicated audiences with its audio network, enabling brands to target precisely and launch impactful campaigns at scale.

These partnerships turn audio into an accurate channel where ads feel personal, privacy-safe, and measurable.

Gaming

Gamers don’t stick to one platform. Player data gets scattered across mobile, console, and PC, so it’s tough to keep track of individuals. Experian helps stitch those signals together so publishers can finally see the whole picture, personalize gameplay, and keep players coming back.

With enriched profiles, publishers can deliver offers that resonate and unlock fresh revenue by packaging high-value gaming audiences for advertisers outside the industry.

Unity, a leading gaming platform, is tapping into Experian’s syndicated audiences to gain player insights and help advertisers reach gamers across mobile, web, and CTV. For global publishers, unifying player data with Experian has driven higher engagement and stronger ad ROI.

How should I evaluate identity resolution providers?

When choosing an identity resolution partner, look for:

  • Data scale and quality: The value of identity resolution depends on how complete and accurate the underlying data is. The right provider should bring together a wide range of identifiers from online and offline sources, maintaining high accuracy so your customer profiles are broad and reliable.
  • Match accuracy and recency: The best partners also refresh their data regularly and can blend deterministic (exact, one-to-one matches) with probabilistic (pattern-based matches) methods. That way, you get the accuracy of “this email is definitely that customer” with the reach of “this device likely belongs to the same person.”
  • Privacy and compliance readiness: Compliance can’t be an afterthought. Your identity partner should be ready for GLBA, FCRA, GDPR, CCPA, and the latest state-level rules with built-in tools for opt-outs, corrections, and deletions.
  • Integration flexibility: A good provider fits into your world, not the other way around. Look for pre-built integrations with your customer data platform (CDP), demand-side platform (DSP), or marketing tech (MarTech) stack so you can get up and running without the heavy IT lift.
  • Data analytics capabilities: You need proof that identity resolution drives ROI. Look for closed-loop measurement that ties unified IDs directly to campaign performance, so you can see what’s working and optimize with confidence.

How Experian enables enterprise-grade identity resolution

Experian delivers identity resolution at the scale, accuracy, and compliance required by the world’s largest enterprises. Our solutions are:

  • Built on trust: Backed by 40+ years as a regulated data steward and rated #1 in data accuracy by Truthset, so you can act with confidence.
  • Powered by our proprietary AI-enhanced identity graph: Combining breadth, accuracy, and recency across four billion identifiers, continuously refined by machine learning for maximum accuracy.
  • Seamlessly connected: Pre-built data integration with leading CDPs, DSPs, and MarTech platforms for faster time to value.
  • Always up to date: Frequent enrichment and near-real-time identity resolution through Activity Feed for timely personalization and more responsive customer engagement.
  • Privacy-first by design: Compliance with GLBA, FCRA, and emerging state regulations baked in at every step, supported by rigorous partner vetting.

The bottom line

Identity resolution turns fragmented signals into connected, measurable, and compliant experiences. From retail to gaming, brands using it see stronger personalization, engagement, and ROI.

With Experian, you get the data, trust, and responsible AI innovation to make identity resolution work across every channel. Our approach uses AI to connect identities, predict behaviors, and deliver personalization that balances privacy with performance. If you’re ready to turn fragmented data into growth, now’s the time to start.

The world’s leading brands trust us to power identity resolution at scale. See how we can do the same for you.

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Identity resolution FAQs

What’s the difference between deterministic and probabilistic matching?

Deterministic uses exact identifiers (like an email) for accuracy, while probabilistic uses signals and algorithms to expand reach. Best-in-class providers usually combine both.

How does identity resolution improve ROI?

Identity resolution helps with personalization by unifying scattered signals into one profile. It reduces wasted spend and increases match rates, which means bigger addressable audiences and higher ROAS.

Can identity resolution work without third-party cookies?

Yes. With first-party data and hashed PII, brands can still maintain addressability and personalization.

What industries benefit most from identity resolution?

Retail, finance, travel, media, gaming, and audio all use identity resolution to personalize, attribute sales, and improve efficiency.

How is Experian different from a CDP?

A customer data platform unifies the data you already own. Meanwhile, we add depth, scale, and higher match rates by layering in our identity graph and data enrichment.

Is Experian identity resolution privacy-compliant?

Yes. Experian is GLBA/FCRA compliant, GDPR/CCPA ready, and supports consumer opt-outs and corrections to ensure responsible personalization.


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Score a touchdown with Experian’s football audience playbook

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Access to unique audiences through Experian’s Partner Audiences available on Experian’s data marketplace, within Audigent for activation in PMPs and directly on platforms like DirectTV, Dish, Magnite, OpenAP, and The Trade Desk.  Four football audience categories to add to your advertising lineup Football fans come in all shapes, sizes, and viewing habits. From dedicated supporters to casual viewers, targeting the right audience can make or break your campaign. Here are four football audience categories you can target: Sports enthusiasts College football fans  21+ audiences TV viewers Let’s huddle up and break down the audience segments within each category. Whether it’s tailgating, tuning in, or cheering from the stands, these insights will get your campaign into the end zone. 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Score big with Experian this postseason As some of football’s biggest games approach, it’s time to huddle up and connect with consumers who live for the thrill of the game. Whether they’re tuning in to cheer for their favorite teams, tailgating with friends, or enjoying the game-day experience from home, Experian Marketing Data provides the playbook to score big with targeting, enrichment, and activation. With Experian’s data-driven insights, you can turn every opportunity into a game-winning play! Need a custom audience? Reach out to our audience team and we can help you build and activate an Experian audience on the platform of your choice. Additionally, work with Experian’s network of data providers to build audiences and send to an Audigent PMP for activation.  Connect with our audience team Connect with us You can activate our syndicated audiences on-the-shelf of most major platforms. For a full list of Experian’s syndicated audiences and activation destinations, download our syndicated audiences guide. Explore our other seasonal audiences that you can activate today. View now 1 “Fair Lending Friendly” indicates data fields that Experian has made available without use of certain demographic attributes that may increase the likelihood of discriminatory practices prohibited by the Fair Housing Act (“FHA”) and Equal Credit Opportunity Act (“ECOA”). These excluded attributes include, but may not be limited to, race, color, religion, national origin, sex, marital status, age, disability, handicap, family status, ancestry, sexual orientation, unfavorable military discharge, and gender. Experian’s provision of Fair Lending Friendly indicators does not constitute legal advice or otherwise assures your compliance with the FHA, ECOA, or any other applicable laws. Clients should seek legal advice with respect to your use of data in connection with lending decisions or application and compliance with applicable laws. Appendix Sports enthusiasts Lifestyle and Interests (Affinity) > Activities and Entertainment > NFL Enthusiasts  Lifestyle and Interests (Affinity) > Sports and Recreation > Sports Enthusiast   Mobile Location Models > Visits > NFL Stadium Visitors   Lifestyle and Interests (Affinity) > Sports > Football (FLA / Fair Lending Friendly)2 Travel Intent > Activities > Professional Sports Event College sports fans Mobile Location Models > Visits > University Stadium College Football Visitor  Lifestyle and Interests (Affinity) > Sports > College Football Bowls  Mobile Location Models > Visits > College Students  Mobile Location Models > Visits > College Sport Venues   21+ audiences Lifestyle and Interests (Affinity) > Activities and Entertainment > Imported Light Beer Enthusiasts  Lifestyle and Interests (Affinity) > In-Market > Domestic/Imported Beer  Lifestyle and Interests (Affinity) > Retail > High-end Spirit Drinkers Financial – Analytics IQ > Discretionary Spend > Alcohol and Wine: $331-$726 TV viewers Television (TV) > Household/Family Viewing > Cable Satellite or Streaming Network Subscribers Retail Shoppers: Purchase Based > Entertainment > Streaming/Video/Audio/CTV/Cable TV: Streaming Video: High Spenders Television (TV) > Household/Family Viewing > Cord Cutters Television (TV) > Household/Family Viewing > Cable and Streaming Service Subscribers Television (TV) > TV Enthusiasts > Paid TV High Spenders  Television (TV) > Viewing Device Type > Screen Size – Large  Television (TV) > Household/Family Viewing > Co-Watchers Latest posts

Jan 07,2025 by Lucy Simmonds, Content Marketing Specialist

Experian’s new data marketplace enhances addressability across CTV, display, and mobile

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Related reading Four CTV advertising misconceptions marketers need to drop "Experian has been a longstanding partner of DISH Media, and we’re excited to be an early adopter of their marketplace which leverages the foundation of their identity solutions to ensure maximum cross-channel reach as we look to expand the breadth and depth of data we use for addressable TV."Kemal Bokhari, Head of Data, Measurement & Analytics Want a quick overview of Experian's data marketplace? Watch our video for a quick overview of how Experian's data marketplace works. How does Experian's data marketplace support buyers, sellers, and platforms? Our data marketplace streamlines how teams plan, distribute, and activate data. Buyers and sellers align workflows while maintaining scale and accountability. Here’s how it delivers: Enhances addressability and match rates All audiences delivered from our marketplace benefit from our best-in-class offline and digital identity graphs, which ensure addressability across all channels like display, mobile, and CTV. Unlike other data marketplaces, Experian ensures all identifiers associated with an audience have been active and are targetable, improving the accuracy of audience planning.   Simplifies audience planning and distribution for TV Operators TV operators can build custom audiences matched directly to their subscriber footprint and distribute them across all advanced TV channels (data-driven linear, addressable, digital, and CTV) for maximum impact.  Reintroduces choice within the data marketplace ecosystem With the departure of Oracle’s advertising business, the optionality for buyers and sellers to connect with third-party data has become increasingly limited. 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We are exceedingly excited to extend our partnership and be an early adopter and launch partner of the Experian data marketplace. This additional capability will enable the ecosystem to more easily access Circana’s purchase-based CPG and General Merchandise (for example Consumer Electronics, Toys, Beauty, Apparel etc.) audience segments to drive performance outcomes across all media channels.”Patty Altman, President, Global Solutions “Capturing the attention of target audiences across channels is critical for marketers navigating an increasingly connected digital world. We are excited to be an exclusive provider of B2B solutions within Experian’s marketplace, helping brands and media agencies to accelerate their reach, addressability and targeting capabilities across TV, mobile and connected TV channels.” Georgina Bankier, VP of Platform Partnerships Q&A with Attain Q&A with Circana Q&A with Webbula How Yieldmo drove in-store traffic for an athletic retailer with Experian's data marketplace Yieldmo, a leading SSP known for its AI-powered creative formats and privacy-forward inventory, partnered with Experian to support an athletic retailer focused on in-store traffic during key sales periods. The team identified high-intent shoppers and activated them across channels. Using our data marketplace, Yieldmo combined Experian Audiences with partner segments from Alliant, Circana, Webbula, and Sports Innovation Lab. This approach allowed the team to: Identify in-store and conquest segments quickly  Combine first- and third-party audiences in one place Improve match rates and cross-channel addressability  Deliver measurable foot traffic lift   “Experian’s data marketplace fills a critical gap, letting us quickly search by brand, build smarter conquest segments, and activate audiences fast. The platform is flexible and the support is hands-on and reliable.”Abby Littlejohn, Director of Sales Planning The campaign delivered faster setup, tailored audiences, and strong in-store performance with less manual effort. Download the full case study Learn more about our solutions for SSPs Get started with Experian's data marketplace  Experian’s data marketplace, easily accessible from our Audience Engine platform, brings unparalleled addressability, enabling our clients to reach more relevant consumers and increase revenue.   Talk to our team if you’re interested in learning more about our new data marketplace or becoming an active buyer or seller, or download our overview to learn more.  FAQs What is Experian’s data marketplace? Experian’s data marketplace is a centralized, activation-ready platform that allows TV operators, programmers, supply partners, and demand platforms to access and activate high-quality, privacy-compliant audiences across CTV, mobile, and display. It supports both first-party onboarding and third-party audience activation.  Who is the Experian data marketplace designed for? The Experian data marketplace is built for TV operators, programmers, supply partners, and demand platforms looking to improve audience targeting, match rates, and addressability across fragmented digital environments. What types of audiences are available in the Experian data marketplace?  The Experian data marketplace offers a mix of Experian proprietary audiences and third-party data partner segments across verticals like retail, CPG, B2B, healthcare, financial services, and location intelligence. Users can activate over 3,500 Experian Audiences and premium partner segments from providers like Alliant, Attain, Circana, Dun & Bradstreet, Webbula, and more.  How does Experian ensure addressability and match rate performance?  Experian’s data marketplace is powered by our identity graphs which are rooted in verified offline data, spanning 126 million U.S. households, 250 million individuals, and over four billion active digital identifiers. This foundation ensures that audiences are accurate, actively targetable, and optimized for high match rates across CTV, mobile, and display platforms. Is Experian’s data marketplace privacy-compliant?  Yes. All data in the Experian data marketplace is subject to Experian’s rigorous partner review process to ensure compliance with federal, state, and local consumer privacy regulations. Privacy and data stewardship are foundational to our data marketplace’s design. What makes Experian’s data marketplace different from other data marketplaces?  Experian’s data marketplace stands out for its focus on audience accuracy, partner integration, privacy compliance, and deep identity expertise. Here’s how we’re different: – Accurate audience planning: Unlike many other marketplaces, Experian ensures that all identifiers tied to an audience are verified as active and targetable — improving match rates and reducing waste. – Seamless partner audience integration: In one platform, you can activate Experian Audiences alongside premium segments from our growing partner network — including Alliant, Attain, Circana, and more. – Privacy and compliance built in: Every partner and audience goes through Experian’s rigorous review process to meet federal, state, and local consumer privacy laws — so you can activate with confidence. – Trusted identity foundation: Experian’s identity graph is grounded in decades of offline data expertise, powering more reliable targeting and activation than marketplaces built solely on digital signals.   Where can I learn more or get started?  You can download the overview to explore the capabilities, or contact our team to become an active buyer or seller. The Experian data marketplace is available through Experian’s Audience Engine platform.  Latest posts

Jan 06,2025 by Experian Marketing Services

New OpenRTB specs ensure identity resolution can be done transparently with trusted partners

2024 marked a significant year. AI became integral to our workflows, commerce and retail media networks soared, and Google did not deprecate cookies. Amidst these changes, ID bridging emerged as a hot topic, raising questions around identity reliability and transparency, which necessitated industry-wide standards. We believe the latest IAB OpenRTB specifications, produced in conjunction with supply and demand-side partners, set up the advertising industry for more transparent and effective practices. So, what exactly is ID bridging? As signals, like third-party cookies, fade, ID bridging emerged as a way for the supply-side to offer addressability to the demand-side. ID bridging is the supply-side practice of connecting the dots between available signals, that were generated in a way that is not the expected default behavior, to understand a user’s identity and communicate it to prospective buyers. It enables the supply-side to extend user identification beyond the scope of one browser or device. Imagine you visit a popular sports website on your laptop using Chrome. Later, you use the same device to visit the same sports website, but this time, on Safari. By using identity resolution tools, a supply-side partner can infer that both visits are likely from the same user and communicate with them as such. ID bridging is not inherently a bad thing. However, the practice has sparked debate, as buyers want full transparency into the use of a deterministic identifier versus an inferred one. This complicates measurement and frequency capping for the demand-side. Before OpenRTB 2.6, ID bridging led to misattribution as the demand-side could not attribute ad exposures, which had been served to a bridged ID, to a conversion, which had an ID different from the ad exposure. OpenRTB 2.6 sets us up for a more transparent future In 2010, the IAB, along with supply and demand-side partners, formed a consortium known as the Real-Time Bidding Project for companies interested in an open protocol for the automated trading of digital media. The OpenRTB specifications they produced became that protocol, adapting with the evolution of the industry. The latest evolution, OpenRTB 2.6, sets out standards that strive to ensure transparency in real-time bidding, mandating how the supply-side should use certain fields to more transparently provide data when inferring users’ identities. What's new in OpenRTB 2.6? Here are the technical specifications for the industry to be more transparent when inferring users’ identities: Primary ID field: This existing field now can only contain the “buyeruid,” an identifier mutually recognized and agreed upon by both buyer and seller for a given environment. For web environments, the default is a cookie ID, while for app activity, it is a mobile advertising ID (MAID), passed directly from an application downloaded on a device. This approach ensures demand-side partners understand the ID’s source.  Enhanced identifier (EID) field: The EID field, designated for alternative IDs, now accommodates all other IDs. The EID field now has additional parameters that provide buyers transparency into how the ID was created and sourced, which you can see in the visual below:  Using the above framework, a publisher who wants to send a cross-environment identifier that likely belongs to the same user would declare the ID as “mm=5,” while listing the potential third-party identity resolution partner under the “matcher” field, which the visual below depicts. This additional metadata gives the demand-side the insights they need to evaluate the reliability of each ID. "These updates to OpenRTB add essential clarity about where user and device IDs come from, helping buyers see exactly how an ID was created and who put it into the bidstream. It’s a big step toward greater transparency and trust in the ecosystem. We’re excited to see companies already adopting these updates and can’t wait to see the industry fully embrace them by 2025."Hillary Slattery, Sr. Director, Programmatic, Product Management, IAB Tech Lab Experian will continue supporting transparency As authenticated signals decrease due to cookie deprecation and other consumer privacy measures, we will continue to see a rise in inferred identifiers. Experian’s industry-leading Digital Graph has long supported both authenticated and inferred identifiers, providing the ecosystem with connections that are accurate, scalable, and addressable. Experian will continue to support the industry with its identity resolution products and is supportive of the IAB’s efforts to bring transparency to the industry around the usage of identity signals. Supply and demand-side benefits of adopting the new parameters in OpenRTB 2.6 Partner collaboration: Clarity between what can be in the Primary ID field versus the EID field provides clear standards and transparency between buyers and sellers. Identity resolution: The supply side has an industry-approved way to bring in inferred IDs while the demand side can evaluate these IDs, expanding addressability. Reducing risk: With accurate metadata available in the EID field, demand-side partners can evaluate who is doing the match and make informed decisions on whether they want to act on that ID. Next steps for the supply and demand-sides to consider For supply-side and demand-side partners looking to utilize OpenRTB 2.6 to its full potential, here are some recommended steps: For the supply-side: Follow IAB Specs and provide feedback: Ensure you understand and are following transparent practices. Ask questions on how to correctly implement the specifications. Vet identity partners: Choose partners who deliver the most trusted and accurate identifiers in the market. Be proactive: Have conversations with your partners to discuss how you plan to follow the latest specs, which identity partners you work with, and explain how you plan to provide additional signals to help buyers make better decisions. We are beginning to see SSPs adopt this new protocol, including Sonobi and Yieldmo.  “The OpenRTB 2.6 specifications are a critical step forward in ensuring transparency and trust in programmatic advertising. By aligning with these standards, we empower our partners with the tools needed to navigate a cookieless future and drive measurable results.” Michael Connolly, CEO, Sonobi These additions to the OpenRTB protocol further imbue bidding transactions with transparency which will foster greater trust between partners. Moreover, the data now available is not only actionable, but auditable should a problem arise. Buyers can choose, or not, to trust an identifier based on the inserter, the provider and the method used to derive the ID. While debates within the IAB Tech Lab were spirited at times, they ultimately drove a collaborative process that shaped a solution designed to work effectively across the ecosystem.”Mark McEachran, SVP of Product Management, Yieldmo For the demand side: Evaluation: Use the EID metadata to assess all the IDs in the EID field, looking closely at the identity vendors’ reliability. Select partners who meet high standards of data clarity and accuracy. Collaboration: Establish open communication with supply-side partners and tech partners to ensure they follow the best practices in line with OpenRTB 2.6 guidelines and that there’s a shared understanding of the mutually agreed upon identifiers. Provide feedback: As OpenRTB 2.6 adoption grows, consistent feedback from demand-side partners will help the IAB refine these standards. Moving forward with reliable data and data transparency As the AdTech industry moves toward a cookieless reality, OpenRTB 2.6 signifies a substantial step toward a sustainable, transparent programmatic ecosystem. With proactive adoption by supply- and demand-side partners, the future of programmatic advertising will be driven by trust and transparency. Experian, our partners, and our clients know the benefits of our Digital Graph and its support of both authenticated and inferred signals. We believe that if the supply-side abides by the OpenRTB 2.6 specifications and the demand-side uses and analyzes this data, the programmatic exchange will operate more fairly and deliver more reach. Contact us Latest posts

Dec 18,2024 by Budi Tanzi, VP, Product

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