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Separating fact from fiction: Four CTV advertising misconceptions

Published: May 12, 2025 by Jeff Weston, Director of Customer Success

CTV myths, busted. What the experts are saying

Connected TV (CTV) continues to expand as a dominant force in digital advertising. Streaming adoption is climbing, yet advertising budgets aren’t keeping pace. With the Newfronts and Upfronts presentations completed, advertisers are being asked to make big decisions with lingering questions still in the mix.

One of the biggest barriers? Persistent misconceptions about what CTV can and can’t do. That uncertainty can hold teams back from putting serious weight behind the most addressable screen in the house.

Experian works with leading CTV partners to tackle those concerns head on – whether it’s improving measurement, reducing wasted impressions, or making audience data more actionable.

To help marketers walk into Upfront conversations with clarity and confidence, we connected with industry experts from Ampersand, the Advertising Research Foundation (ARF), FreeWheel, and Madhive to separate fact from fiction.

Here are four common CTV myths – and the reality behind them

1. CTV is not ready for performance marketing

Why this misconception exists

CTV was once seen as a branding tool—good for awareness, but hard to measure. Without clear attribution or precise targeting, it wasn’t built for the kind of performance marketing advertisers expect from digital media.

What’s actually happening

In the not-so-distant past, marketers lacked a consistent way to connect CTV impressions to digital or in-store actions because of device fragmentation and limited signal sharing between platforms. Today, you can reach specific audiences on the biggest screen in the house—and know what happened after they saw your ad.

Advancements in identity resolution and cross-device tracking now allow advertisers to measure everything from incremental reach to store visits and purchases. The growing use of universal identifiers like Unified ID 2.0 (UID2) makes it easier to connect ad exposure to real outcomes across screens.

“With better visibility into who’s watching CTV and what they do afterward, it’s no longer just about getting a message in front of people—we can actually understand if it drove real-world results, like a store visit or a purchase. By tapping into high-quality audience data—from behavioral to demographic to transactional—we’re able to improve match rates and reach, which ultimately leads to more meaningful outcomes for advertisers.”

Murphy Vandemotter, Director of Data Operations, Madhive

That shift—from impressions to impact—is what makes CTV a true performance channel, not just a way to build brand awareness.

How Madhive works with Experian to provide data that drives better targeting and measurement – at scale

Madhive is helping local advertisers achieve better CTV outcomes by integrating Experian’s syndicated audiences directly into the Madhive Data Marketplace. Advertisers are using Experian’s data to better understand local audiences, deliver more personalized messaging, and extend campaign reach – in some cases, achieving 10x the reach compared to other marketplaces.

Combined with Madhive’s measurement tools and real-time optimization capabilities, advertisers can maximize their CTV investments by building lookalike audiences, quickly adjusting underperforming strategies, and personalizing engagement with viewers at the local level.

2. CTV advertising lacks brand safety and fraud protection

Why this misconception exists

CTV is sometimes lumped in with the broader digital ecosystem, where concerns around fraud, brand safety, and opaque buying paths are more common. Some advertisers worry they’re not getting what they paid for—or worse, that their ads could appear next to low-quality content.

What’s actually happening

CTV has a much stronger foundation for brand safety and ad fraud than many marketers realize. The most effective way to minimize risk is to work directly with premium publishers and their primary technology platforms — not through long, complex chains of intermediaries that can open the door to fraud and low-quality placements.

Platforms like FreeWheel provide direct access to premium CTV inventory across major broadcast and cable brands, helping marketers consolidate spend and significantly reduce exposure to risk. Working with primary supply partners ensures ads run alongside trusted, high-quality programming, not questionable or low-value content. By prioritizing direct paths to premium publishers, advertisers can take greater control over where their campaigns appear, achieving better transparency, higher quality, and stronger outcomes.

Advertisers can reach a broad collection of premium CTV inventory directly through FreeWheel. This not only greatly reduces a marketer’s risk, but it also provides certainty that they’re getting what they paid for in terms of quality content to appear alongside their brands.”

Matt Clark, VP of Strategic Partnerships, FreeWheel

In other words, cutting corners often increases risk—while consolidation and direct access to premium supply creates a cleaner, safer media buy.

How Experian and FreeWheel match quality content with quality targeting

Industry standards like OpenRTB 2.6 are evolving to give advertisers more control over where and how their ads appear. At the same time, Experian is helping advertisers maximize that control through our integration with FreeWheel.

Advertisers can access Experian’s syndicated audiences directly within FreeWheel’s sell and buy-side programmatic advertising platforms. This gives advertisers the ability to create and activate campaigns across linear, digital, and advanced TV. Backed by a deep understanding of people in the offline and digital worlds, Experian’s data is ranked #1 in accuracy by Truthset, giving advertisers confidence that they are reaching the right people. Television audiencesyou can reach include cord-cutters and consumers who subscribe to free and paid ad-supported streaming TV services.

3. CTV audiences are too fragmented to manage effectively

Why this misconception exists

With so many streaming platforms and devices in play, US households subscribe to 4 paid video streaming services on average, it can feel nearly impossible to manage reach and frequency without overspending or annoying your audience.

What’s actually happening

Advertisers don’t need to choose between scale and precision anymore. With the right audience and identity strategy, it’s possible to connect the dots across screens and unify fragmented viewing behaviors.

“We activate first- and third-party data across CTV, linear, and video-on-demand in a consistent way—making sure campaigns reach real households, not just devices. We also track unduplicated reach and frequency across platforms, so advertisers can understand what’s actually working. Together with Experian, we can measure whether those impressions moved the needle and guide media planning with full-funnel attribution insights.

Anastasia Dukes-Asuen, Sr. Director of Advanced TV Data & Insights, Ampersand

Experian Audiences are built on our household-level identity graph, giving advertisers a powerful tool to manage reach and frequency across screens.

How Ampersand works with Experian

Ampersand utilizes Experian Marketing Data to enhance audience-based media planning, activation, and optimization across linear and addressable TV platforms. By combining Experian Audiences with a footprint of 64 million data-enabled homes, Ampersand helps advertisers find the most valuable networks and dayparts to reach their intended viewers. Through its Addressable Simulator tool, powered by Experian data, Ampersand models different budget scenarios to show how reallocating spend into addressable TV can extend reach and improve efficiency. Using Experian-powered targeting has delivered real-world results, like helping a national cruise brand achieve a 14% lift in incremental reach, a 3.1x increase in frequency, and a 24% lower effective CPM.

4. CTV is only for younger, tech-savvy audiences

Why this misconception exists

Streaming was originally associated with younger viewers, leading advertisers to believe CTV wasn’t an effective way to reach older demographics. That impression stuck, but it’s no longer true.

What’s actually happening

Smart TVs are everywhere, and CTV has gone mainstream. Across generations, households are tuning in to ad-supported streaming services in record numbers—and they’re doing it on the biggest screens in their homes.

What ARF data shows

New research from the Advertising Research Foundation (ARF) backs this up.

According to the 2024 DASH TV Universe Study:

  • 77% of U.S. households own at least one Smart TV
  • 82% receive at least one ad-supported streaming service
  • 62% of households receive at least one ad-supported subscription streaming service (AVOD) like Netflix or Max with ads

“The audience with the highest Smart TV and ad-supported CTV adoption? Millennials and Gen Xers—Americans in their prime parenting years. Even Boomers have embraced CTV: 73% own a Smart TV and 72% receive at least one ad-supported CTV service.”

Jim Meyer, General Manager of the Advertising Research Foundation (ARF) DASH TV Universe Study

ARF and Experian gives marketers the most accurate understanding of who is watching

We partnered with the ARF and its DASH universe study to create 18 TV audiences. By combining the ARF’s DASH data set with Experian Marketing Data, we developed one-of-a-kind TV audiences that reflect how viewers interact with digital devices and e-commerce accounts. We created this resource so our customers can align their marketing campaigns with media usage. These audience segments also yield insights that help marketers reach their audiences with the right messages and content.

Make CTV work for you this Upfront season

CTV is evolving fast, and advertisers who rely on outdated assumptions risk missing out on its full impact. If you’re weighing where to place your bets this Upfront season, don’t let old myths steer you off course. CTV delivers reach, performance, and accountability—especially when powered by high-quality data.

Experian helps advertisers get more from their CTV investment with household-level insights that control ad frequency and unified audience activation to maintain consistent messaging across platforms.

Let’s make your CTV campaigns work smarter. Learn how Experian can help you understand your customers, reach the right audience, and measure performance.


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How AI is transforming connected TV advertising

In this article…Why AI and CTV are a great matchThe rising popularity of CTVHow is AI already being used in CTV?Demand-side platforms Artificial intelligence (AI) and connected TV (CTV) have a perfect synergy that’s revolutionizing how advertisers connect with their audiences. CTV serves as a medium for streaming content, while AI acts as a sophisticated technology that improves the performance of CTV advertising campaigns. The integration of these two technologies has paved the way for advertisers to reach their target audience more effectively, making CTV advertising a powerful and efficient tool.  In this blog post, we’ll dive into how these technologies work together — and why you should jump on board with AI for CTV advertising if you haven’t already. Why AI and CTV are a great match  CTV and AI are transforming how advertisers connect with their audiences and improving the performance of their advertising campaigns in the CTV space. They work together to make advertising smarter and more enjoyable for everyone involved. AI uses sophisticated computer programs to analyze and understand data, while CTV refers to the streaming services that consumers use at home. But what makes them a great match in advertising?  AI uses data to determine which TV ads are most exciting and relevant to certain people, and it can even adjust ads in real time to ensure viewers are always getting the most personalized experience. AI can provide suggestions to viewers based on previously watched content to help them find what they’d enjoy watching next. To sum it up, AI allows for: Precise targeting: AI uses data to determine which TV ads are most exciting and relevant to certain people. Personalization: AI can adjust ads in real time to ensure viewers are always getting the most personalized experience. Effective ad insertion: AI can provide suggestions to viewers based on previously watched content to help them find what they’d enjoy watching next. CTV facilitates these AI-driven strategies for enhanced user engagement and satisfaction. The rising popularity of CTV CTV has become increasingly popular as people change the way they watch TV. Instead of the traditional approach, more viewers are now choosing CTV platforms for their entertainment. One of the main reasons for this shift is that CTV offers greater flexibility and lets viewers watch content at their convenience. The ability to skip ads on many CTV platforms also improves the experience.  CTV offers a great opportunity to interact with your target audience in a more engaging way. CTV allows for highly targeted advertising capabilities so you can reach specific demographics and households with tailored messages. Additionally, CTV provides valuable data insights that enable you to measure campaign effectiveness accurately.  If you haven’t embraced this advertising channel yet, you may be missing out on a growing and engaged audience. Here are three reasons you should add CTV to your advertising strategy. Global video ad impressions As a global platform, CTV has the unique ability to reach audiences worldwide. Unlike traditional TV, CTV transcends geographical boundaries and brings marketers a global audience, which makes it an ideal channel for global ad campaigns. No matter your target audience, they’re consuming content on CTV. In fact, a recent study showed that 51% of global video ad impressions came from CTV in 2022.  This abundance of global video ad impressions generates vast amounts of data, which AI can process in real time to help you make data-driven decisions and optimize your campaigns for diverse international audiences. AI can analyze viewer data from various regions, identify audience preferences and behaviors across borders, and tailor ad content accordingly. These data analysis capabilities ensure your ads get in front of the right viewers.  Viewers prefer ad-supported CTV In 2020, the viewing time of ad-supported CTV surged by 55% while subscription video on demand decreased by 30%, according to TVision Insights. Viewers have a well-established preference for ad-supported CTV due, in part, to cost-effective access to premium content. Viewers are more engaged and less resistant to ads, as AI tailors ad content to viewer preferences and behavior to enhance ad relevance.  AI-powered insights can also aid in viewer retention and help you optimize your CTV campaigns. By accommodating viewers’ preference for ad-supported CTV and harnessing AI to improve the ad experience, you’re more likely to be successful in your marketing efforts. CTV outpaces mobile and desktop for digital video viewing eMarketer recently reported that U.S. adults spend 7.5+ hours each day on CTV — more than half of their digital video viewing time. Comparatively, they only spend 37.5% of their viewing time on mobile and 10% on desktops and laptops. These statistics demonstrate that CTV has become the preferred platform for digital video consumption, as viewers enjoy larger screens with superior quality for an immersive experience. It's important to note that AI is an essential CTV marketing tool, as it allows for precise targeting and content optimization. By utilizing AI on CTV, you can take advantage of this trend and deliver more engaging and effective campaigns to a growing and engaged audience. How is AI already being used in CTV? CTV has been integrated with AI across various facets and has revolutionized the television landscape. Here's a look at how AI is already shaping the CTV experience: Generative AI ads  Generative AI ads are taking CTV personalization to a whole new level. These innovative ads are customized versions of the same CTV ad to suit individual viewers. Some AI tools can generate several versions of the same CTV ad — swapping the actor’s clothing and voiceover elements like store locations, local deals, promo codes, and more — and can create up to thousands of personalized iterations in just a few seconds. Such capabilities are a game-changing approach to connecting with your audience.  Next, we dive into the advantages and impact of generative AI ads, and explore their transformative role in CTV advertising. Contextual ads vs personal data Generative AI ads use personal data, such as viewing history and demographics, to create highly personalized ad experiences. This sets them apart from contextual ads, which rely solely on the content being viewed. Using AI to harness this data, you can move beyond traditional contextual targeting and ensure your ads connect with viewers on a more individualized level. Generative AI ads can be used to A/B test Generative AI ads are not just about personalization; they also open the door to A/B testing. Being able to create several versions of one ad quickly allows you to experiment with various ad elements, such as messaging, visuals, and calls to action, to identify what works best for different segments of your audience and drives the best performance. This flexibility is especially valuable for refining ad campaigns and maximizing their impact. What’s next for AI-generated ads like this? The potential of AI-generated ads is exciting. As AI technologies constantly advance, we can expect even more personalized and automated CTV advertising. It’s a good idea to keep up with the latest AI-driven innovations to create more effective ad campaigns in the fast-evolving CTV space. The possibilities are endless, and you’ll likely find the most success when you embrace AI in CTV advertising. Optimize streaming quality AI helps viewers enjoy more seamless CTV experiences. By assessing network speed and user preferences, AI optimizes video quality in real time to reduce buffering interruptions. For instance, streaming platforms use AI to adjust video settings based on a user's connection speed. This guarantees an uninterrupted and enjoyable viewing experience. Review content for compliance AI also has a part to play in quality assurance and compliance management. It assesses content alignment with technical parameters and moderates compliance with local age restrictions and privacy regulations. This means AI can identify and filter out unsuitable content to provide a safer and more enjoyable viewing environment for audiences while safeguarding brands from association with undesirable material. Voice command AI-powered voice command technology is increasingly used to control CTV viewing. This technology is embedded in streaming devices and smart TVs and allows viewers to interact with their CTV content through voice-activated commands. This personalizes the viewing experience and improves convenience, as it eliminates the need for remote controls.  CTV-integrated voice assistants like Google Assistant, Amazon Alexa, Apple Siri, and Samsung Bixby offer a more human-like interaction with the television, allowing users to give commands and receive tailored responses.  Content recommendations AI can offer content recommendations that provide viewers a more personalized and engaging experience. Major over-the-top (OTT) services like Netflix, Hulu, and Amazon Prime use AI-driven data analysis to deliver tailored content suggestions to their audiences. By analyzing user habits in detail, AI can recommend content based on factors such as actors, genres, reviews, and countries of origin. This personalized approach helps viewers discover content that matches their preferences and enhances their viewing experience. Advertising  Programmatic ad buying, driven by AI, automatically matches ad placements to specific audience segments based on behavioral patterns. It improves ad delivery by moving away from gross rating points (GRP) to more intelligent and targeted placements. This benefits marketers by ensuring ads are seen by the right people at the right time. It’s also cost-effective for publishers, as it maximizes the sale of ad spots to suitable buyers. Automatic content recognition (ACR) technology, which AI powers, is integrated into smart TVs and streaming devices to improve ad relevance. It provides contextual targeting and extends the reach of ads across multiple devices. For example, platforms like Roku use ACR data to display ads to viewers who haven’t seen them on traditional TV. Similarly, Samba TV retargets mobile users based on IP address and aligns their viewing habits with their smart TVs. Demand-side platforms CTV advertising relies heavily on demand-side platforms (DSPs) to efficiently manage and optimize ad campaigns. These platforms use machine learning and AI in several important ways: Using machine learning and AI to address data fragmentation Data is abundant but fragmented when it comes to CTV advertising. DSPs are flooded with a massive amount of data, including information about households, viewer behavior, and viewing patterns. This data is far too much for manual analysis to handle effectively, which is where AI comes in. By integrating machine learning algorithms into DSPs, AI can harmonize this fragmented data and provide valuable insights and a holistic view of your audience. AI can process zettabytes of data in real time, which streamlines the decision-making process and empowers you to compete quickly for limited CTV impression opportunities. Predicting advertising outcomes with AI AI is quickly changing the way we predict and optimize advertising outcomes. TV buying and optimization platforms are now using AI to improve ad performance. With machine learning, these platforms can anticipate which ad creatives will produce the best results based on various non-creative factors. These include the context of the ad, the audience's profiles, the time of day it is displayed, and the frequency of the ad display.  By relying on AI to make these predictions, you can make sure your campaigns are highly optimized for success and deliver more relevant, compelling ads to viewers. Optimizing generative ads AI is also driving optimization in generative ads. These personalized versions of the same CTV ad can be tailored to suit individual viewers. By utilizing AI-driven analytics, DSPs can process extensive amounts of data in real time and optimize generative ads to ensure they align with viewers' preferences and behaviors. This level of personalization is a game-changer in CTV advertising that boosts engagement and delivers content that truly resonates with the audience. Add AI to your CTV strategy today Integrating AI into your CTV strategy can help you stay competitive and ensure your ad campaigns are effective and engaging.  At Experian, we’re ready to help you elevate your CTV advertising and implement AI as part of your strategy. Our solutions, such as Consumer View and Consumer Sync, provide valuable audience insights, enhance targeting capabilities, and optimize engagement on TV. 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Dec 14,2023 by Experian Marketing Services

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The digital advertising landscape is undergoing a significant transformation with the gradual deprecation of third-party cookies. This shift necessitates the adoption of new strategies for audience targeting and data management. In our next Ask the Expert segment, we explore this evolution, discussing new strategies for audience targeting and data management in a world without cookies.  We’re joined by industry leaders, Gabe Richman, Senior Director of Data Partnerships at The Trade Desk, and Chris Feo, Experian’s SVP of Sales & Partnership who spotlight The Trade Desk’s innovative approach to navigating a cookieless future. Tune in to our Q&A below to learn more about these topics and learn how the collaborative efforts of Experian and The Trade Desk offer a glimpse into the future of advertising.  Cookieless IDs are the new face of identity in advertising  Traditional tracking and targeting techniques are being replaced by more advanced and privacy-conscious methods. 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As cookies become a thing of the past, the initiatives spearheaded by The Trade Desk and Experian will likely set the tone for the next era of digital advertising, and emerging solutions like UID2 are leading the way.  Watch the full Q&A  Visit our Ask the Expert content hub to watch Gabe and Chris' full conversation about cookieless advertising. In their conversation, Gabe and Chris share more about UID2, consumer transparency, and the importance of consumer data for targeted advertising.  Connect with us About our experts Gabe Richman, Sr. Director, Data Partnerships, The Trade Desk Gabe Richman is the Senior Director of Data Partnerships at The Trade Desk where he focuses on global identity strategy and platform partnerships as well as driving UID2 and EUID adoption across the broader ecosystem. Prior to joining The Trade Desk in 2021, Gabe held various roles in AdTech at HealthVerity, Wunderkind and LiveRamp. For the last decade Gabe has taken pride in helping advertisers and platforms alike demystify the complex identity landscape and embrace the change needed to preserve the open internet. Gabe is a graduate of the University of Maryland and resides in Los Angeles. Chris Feo, SVP, Sales & Partnerships, Experian As SVP of Sales & Partnerships, Chris has over a decade of experience across identity, data, and programmatic. Chris joined Experian during the Tapad acquisition in November 2020. He joined Tapad with less than 10 employees and has been part of the executive team through both the Telenor and Experian acquisitions. He’s an active advisor, board member, and investor within the AdTech ecosystem. Outside of work, he’s a die-hard golfer, frequent traveler, and husband to his wife, two dogs, and two goats! Latest posts

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Magnite and Experian have formed a strategic integration to enhance cross-device audience targeting in the advertising industry. Magnite, the largest independent sell-side platform, and Experian, a leader in consumer data and identity solutions, aim to optimize advertising capabilities by activating Experian's Consumer View in Magnite Access, an omnichannel audience product suite. This marks one of Experian’s first forays into a direct sell-side integration, a crucial step for the cookieless era. This collaboration offers targeting and efficiency across digital channels, providing advertisers and agencies with a more effective way to reach consumers. With Experian's robust deterministic offline data, generated from consumer purchase activity, enriched with insights on over 250 million U.S. consumers and 126 million U.S. households, advertisers can look forward to a new benchmark in targeted advertising available through Magnite Access. Thriving in a cookieless world With the looming deprecation of third-party cookies, audience, and identity solutions using first-party data are shifting to the sell-side. To that end, Magnite developed Magnite Access, a suite of omnichannel audience products that make it easier for media owners and their advertising partners to maximize the value of their first-party data assets. Access is adept at thriving in a post-cookie world through its effective utilization of sell-side first-party data, including within Magnite Streaming and SpringServe. Magnite Access’ deterministic and probabilistic tools provide sellers and buyers with a comprehensive solution to leverage their first-party data for audience targeting and insights. Experian's solutions are built to work efficiently in offline environments, making them well-equipped to thrive in a cookieless world. Brands can benefit from Experian's deep integrations within the ecosystem, providing data and audience solutions designed to perform in cookieless environments. "We're excited about the collaborative approach between Magnite and Experian. This off-the-shelf integration of Experian's syndicated audiences and the streamlined ability to receive custom audiences will provide a more accurate and cohesive consumer view, allowing us to reach our target audience and enhance campaign performance seamlessly."sam bloom, ceo, camelot Reach and impact As companies continue to rely on data-driven insights to make smarter, more efficient business decisions, partnerships between leading data and technology providers are becoming increasingly valuable.  "Integrating with Magnite allows us to translate our extensive offline and online data into actionable, intelligent solutions for making smarter, more efficient business decisions. With Magnite's expertise in the omnichannel sell-side environment, this partnership is poised to empower businesses with the tools they need to succeed in today's data-driven landscape."chris feo, svp, sales & partnerships, experian Strengthening foundations within streaming Magnite's cutting-edge streaming solutions, integrated with Experian's robust data, facilitate a connection between data and inventory, providing enhanced targeting capabilities and consumer insights.  "By integrating Experian's Consumer View capabilities into our platform, we are enabling advertisers to unlock improved targeting capabilities while benefiting from Experian's wealth of consumer insights. Our collaboration with Experian amplifies the value of our streaming solutions and enhances the overall advertising ecosystem by seamlessly connecting data, identity, and inventory."kristen williams, svp, strategic partnerships, magnite Precision and innovation: A new advertising era The synergistic partnership between Magnite and Experian is paving the way for a new era in advertising, offering targeting efficiency across digital channels. This collaboration is not merely a confluence of technologies but a testament to both companies' relentless pursuit of excellence in creating a consumer-conscious advertising ecosystem. By harnessing the wealth of consumer insights and integrating state-of-the-art technologies, Magnite and Experian are contributing to shaping the future of advertising, emphasizing accuracy and efficiency. It's a revolutionary stride toward understanding and reaching the consumer in more meaningful and impactful ways, setting new benchmarks in the advertising world. In a rapidly evolving digital landscape, this collaboration stands as a beacon, guiding brands toward intelligent, informed, and innovative advertising solutions, redefining the possibilities in targeted advertising and audience solutions. Connect with us to learn more about how you can access Experian’s Consumer View data solutions in Magnite Access. To learn more about our partner Magnite, visit their website. Latest posts

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