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Data onboarding for marketers: First-party vs. third-party in the era of CMNs

Published: November 19, 2025 by Experian Marketing Services

At A Glance

As commerce media reshapes digital advertising, the line between first- and third-party onboarding is blurring. Whether you’re activating data for your own campaigns or helping partners reach new audiences, how that data is used matters more than ever. This article explores what happens when first-party data becomes third-party, how the new environment changes activation, and how Experian helps brands navigate it all with privacy-led identity, efficient modeling, and seamless ecosystem connections.

In the past, first-party onboarding focused on activating a brand’s own customer data, while third-party onboarding allowed advertisers to tap into external audiences. But the rise of commerce media networks (CMNs) — which now influence over 14% of all digital ad spend — has blurred those once-clear lines.

CMNs, retail media ecosystems, and brand partnerships are reshaping how data is shared, accessed, and activated. Today, the question isn’t just who owns the data but why it’s being used. Whether to strengthen customer relationships or create new revenue opportunities, intent now shapes how data must be governed, shared, and measured.

​​For brands with strong first-party data, this shift creates opportunities to deliver more personalized, privacy-safe campaigns to their own audiences and to extend that data’s value by enabling partners to reach new segments.

In this connected ecosystem, data onboarding enables brands to activate, scale, and monetize their data responsibly, turning first-party insights into privacy-led growth opportunities. Trusted onboarding partners like Experian can help marketers activate first-party audiences with accuracy while scaling and connecting those audiences across the ecosystem for compliant, revenue-generating collaboration.

What is data onboarding?

Data onboarding moves offline consumer data — like CRM records, loyalty details, or transaction histories — into digital environments for activation and measurement. It connects real-world insight with digital engagement across display, social, search, connected TV (CTV), and commerce media. Data onboarding is now a strategic pillar for marketers managing signal loss, disconnected data, and rising privacy expectations.

The approach you take and who owns the data determine what kind of onboarding it is:

  • First-party onboarding: A brand activates its own customer data across digital platforms.
  • Third-party onboarding: A brand enables others to use its data, often monetizing it — common in CMNs or commerce media ecosystems.

Experian helps marketers succeed in both models. With AI-driven identity resolution, persistent identifiers, and privacy-first infrastructure, we make onboarding accurate, compliant, and scalable, regardless of who owns the data.

Why do marketers need data onboarding?

Even the most data-rich brands often have a limited view and reach when it comes to their audiences. They’re confined to the data they collect directly and to the owned channels they use to engage those people. Customer files may reveal who’s already in the ecosystem, but not always where those people spend time, how they behave across channels, or why they make certain decisions.

Onboarding bridges that gap. It transforms offline data into digital activation power, allowing marketers to connect insight with action. Experian makes this possible at scale with trusted identity resolution, data ranked #1 in accuracy by Truthset, audience modeling expertise, and seamless data integration across platforms, helping marketers activate confidently and compliantly.

With Experian’s onboarding solutions, marketers can achieve:

  • Unified customer identity across devices, channels, and touchpoints.
  • Cross-channel personalization with consistent, relevant messaging wherever customers engage.
  • Scaled, privacy-compliant reach beyond owned channels without sacrificing control or consent.
  • Better insights and audience creation by blending first-party and Experian Marketing Data for a deeper understanding.
  • Cross-channel activation with deep integrations into the advertising ecosystem.

Core steps in the onboarding process

While onboarding can vary across use cases, the core process remains consistent. Experian’s AI-enhanced identity infrastructure streamlines every stage of data migration and activation, making each step safer and faster:

  1. Data ingestion: Transfer the data into the onboarding environment using privacy-safe encryption and consented parameters to protect sensitive information responsibly from the start.
  2. Transformation: Cleanse, standardize, and format records to align with digital identifiers. This eliminates inconsistencies and makes every record easier to recognize and activate later.
  3. Identity resolution: Link offline identifiers (names, emails, addresses) to hashed digital equivalents like mobile advertising IDs (MAIDs), CTV IDs, and universal IDs via Experian’s Offline and Digital Graphs. Identity resolution connects customers to their digital presence without exposing personal information.
  4. Identity matching: Match hashed emails, MAIDs, and device-graph identifiers to activation partners for each audience across demand-side platforms (DSPs), social, and CTV platforms. This expands your audience reach while maintaining accuracy and privacy.
  5. Activation: Deliver privacy-safe audiences to DSPs, social, search, or CMN shelves from third-party data providers (not the CMN’s own data) — or directly to an advertiser’s seat for immediate activation. You’ll turn insights into action and be able to reach the right people with relevant, compliant messaging.

Behind this flow is Experian’s identity graph, which links 250 million U.S. individuals, 900 million hashed emails, and 4.2 billion digital identifiers refreshed weekly. It’s the foundation that keeps onboarding accurate as the signal landscape shifts.

Core steps in the onboarding process

First-party vs. third-party onboarding

Every digital marketing data point has a story, but whose story it tells depends on who’s using it. That distinction defines the difference between first-party and third-party onboarding. Both are essential to modern marketing, but they carry different expectations for control, consent, and accountability.

First-party onboarding: Activate your own data safely and strategically

First-party onboarding starts with the data a brand earns directly from its own customers through trusted relationships. This data belongs to the brand, as customers have given consent, and the brand has the responsibility (and opportunity) to use it well.

That data might include:

  • CRM records
  • Loyalty-program data
  • Purchase or transaction histories
  • Website or app interactions
  • Email subscribers or reward members

How first-party onboarding works in practice

The onboarding process connects this offline data to digital identity so marketers can reach their existing customers across channels.

For example, a credit card company might take its CRM file of cardholders, hash the email addresses, and upload that file to a DSP via Experian’s Audience Engine. Experian’s identity graph resolves those emails to privacy-safe digital identifiers like MAIDs, CTV IDs, or universal IDs. The result is a ready-to-activate audience that can be reached on CTV, social, and display without exposing raw personally identifiable information (PII).

How it works in practice

Why control matters in first-party onboarding

The advantage of first-party onboarding is control; the brand decides what to share and how to use it. It’s a powerful way to:

  • Personalize messages for known customers
  • Re-engage lapsed buyers or loyalty members
  • Suppress existing customers from prospecting campaigns
  • Measure performance with closed-loop attribution

Doing first-party onboarding responsibly

That control comes with responsibility. Even consented customer data that has been consented to can pose risks if handled carelessly or shared with unverified partners. Experian’s First-Party Onboarding sits on a privacy-first identity foundation, governed by decades of compliance leadership under laws like the Gramm-Leach-Bliley Act (GLBA) and Fair Credit Reporting Act (FCRA).

We connect data and identity responsibly, so marketers can activate with confidence while protecting consumers.

Why first-party onboarding matters

First-party onboarding is the cornerstone of responsible marketing. It allows brands to deepen relationships they already have, using data that customers have freely shared. And with Experian’s secure First-Party Onboarding, that data stays encrypted, compliant, and under the brand’s control from start to finish.

Third-party onboarding: Share and monetize data responsibly

Third-party onboarding begins when a brand allows someone else to use its data. It’s how data providers, publishers, and especially CMNs monetize their audiences — turning first-party customer insights into addressable, privacy-safe segments that advertisers can buy and activate across digital channels.

How third-party onboarding works in practice

Think of it as data collaboration at scale. Let’s say a retailer collects first-party shopper data like product purchases, loyalty card usage, and store visits. Then, they partner with Experian to make that audience available to outside advertisers, such as a consumer packaged goods (CPG) brand.

How it works in practice

Through Experian Third-Party Onboarding, those audiences are resolved, privacy-protected, and distributed to integrated destinations such as The Trade Desk, Magnite, or NBCUniversal for activation.

  • To the retailer, it’s their first-party data.
  • To the CPG, it’s third-party data they can use for targeted campaigns.
  • To Experian, it’s an opportunity to ensure the entire exchange is accurate and compliant.

Why scale matters in third-party onboarding

The benefit of third-party onboarding is scale. It enables data owners to monetize their insights, while giving advertisers access to richer audiences they couldn’t build on their own. It’s the engine behind CMNs, commerce media, and the growing data-sharing economy.

With a partner like Experian, that scale becomes even more powerful. Our advanced modeling and identity solutions help brands expand their audiences responsibly using lookalike and predictive modeling to identify high-value segments, increase reach, and maximize performance across every activation channel.

The responsibilities of data sharing in third-party onboarding

As data ecosystems grow, so does the opportunity to collaborate responsibly. Once data leaves its original owner’s ecosystem:

  • Consent obligations become more complex.
  • Control over downstream usage can blur.
  • Regulatory oversight increases, especially around transparency and consumer rights.

With the right governance in place, these responsibilities can help strengthen partnerships, protect consumers, and create a foundation for sustainable growth.

Experian’s ethical enablement role in third-party onboarding

Experian’s enablement role is both technical and ethical. Our deep expertise enables us to partner with brands and support their monetization efforts, helping them derive new value from their data while maintaining the highest standards of privacy and compliance. Meanwhile, our infrastructure ensures third-party data onboarding happens securely and transparently:

  • Identity resolution expands reach without overexposing identifiers.
  • Data verification and governance ensure partners meet strict privacy standards.
  • Revenue-share structures maintain fairness without hidden costs.
  • Cross-channel integrations enable you to onboard your data once and activate it everywhere (programmatic, CTV, or social) through Experian’s 30+ direct and 200+ indirect destination partnerships.

Why third-party onboarding matters

Third-party onboarding is the foundation of modern data collaboration. When done through Experian, it becomes a trusted extension of your brand’s identity governed by the same privacy, consent, and accuracy standards that strengthen your first-party ecosystem. We help brands uncover new opportunities for growth, partnership, and responsible innovation.

When first-party onboarding turns into third-party onboarding

When data ownership shifts, privacy expectations change, and the rules of onboarding start to look a little different. This stage can feel complex, but with the right approach, the crossover becomes clear. It’s a natural evolution that helps brands connect data more effectively and collaborate confidently.

Here’s what that can look like in practice. A retailer uses its own first-party data to engage loyal shoppers through its website, app, or email program. The data is secure, consented, and fully under the retailer’s control. Then comes collaboration. The retailer decides to partner with a brand, like a CPG company, to reach those same shoppers across connected TV or the open web.

In that moment, the retailer’s first-party data becomes the CPG’s third-party data. Ownership doesn’t really change, but accountability does, along with new privacy and compliance considerations.

This “crossover moment,” when first-party onboarding turns into third-party activation, is a small shift with big potential that can lead to new reach, deepen collaboration, and strengthen customer connections across the marketing ecosystem when managed responsibly.

Why clarity matters in the crossover between first- and third-party onboarding

When data starts flowing beyond owned channels, questions naturally come up. Marketers want to know things like:

  • Who “owns” the audience once it’s shared with a partner or DSP?
  • Whose privacy notice applies — the retailer’s, the brand’s, or both?
  • How do we keep match accuracy without overexposing PII?
  • Who’s responsible for opt-outs and suppression compliance downstream?

These are the right questions to be asking, and they’re signs of a mature, data-driven strategy. Asking them is what helps brands strengthen governance, build trust, and get more value from collaboration. With the right framework in place, what could feel complicated becomes clear, opening the door to more confident growth across CMNs and other shared-data environments.

How Experian brings clarity and control to the first- and third-party onboarding crossover

As a neutral, privacy-first partner, we provide the infrastructure that keeps data secure, compliant, and meaningful wherever it flows. Our onboarding solutions help both sides of the partnership — retailers and advertisers — maintain trust through:

  • Clear ownership and consent management: Experian enforces data-handling rules that preserve each party’s control. Every record is matched and activated in accordance with strict consent parameters and Global Data Principles that exceed industry standards.
  • Accurate, privacy-safe identity resolution: Our Offline and Digital Graphs connect people to their devices, households, and behaviors using hashed identifiers, ensuring match precision while protecting individuals.
  • AI-powered contextual intelligence: Experian’s AI models analyze real-world behavior and contextual signals to enhance match quality and extend reach without reliance on cookies. For CMNs, that means better off-site activation, targeting the right shoppers in the right environments while maintaining compliance.
  • Trusted integrations and transparent reporting: With direct integrations into 30+ programmatic and TV destinations, Experian delivers consistent match rates and unified measurement through solutions like Activity Feed and Experian Outcomes.

This is how Experian transforms complex data challenges into seamless, scalable collaborations that give marketers the confidence to expand responsibly into commerce media and commerce ecosystems.

The new standard of responsible AI and commerce media

Commerce media represents the future of audience activation, but only if the transition is managed responsibly. As the lines blur between data ownership and activation rights, Experian’s AI-driven, privacy-first identity framework acts as the connective tissue between retailers, brands, and platforms.

We help CMNs:

In short, we ensure that when your first-party onboarding becomes third-party activation, trust and performance stay intact.

Why choose Experian’s onboarding solutions?

Many view onboarding as a data transfer, but we treat it as a trust process where accuracy, privacy, and performance align. Here’s why marketers choose us:

1. Unmatched data and identity foundation

When brands struggle with incomplete or siloed customer data, Experian’s unified foundation connects fragmented records into a single, accurate identity.

Our Offline and Digital Graphs link households, individuals, and devices with persistent accuracy. Updated weekly and built on decades of historical data, our graphs maintain 97% household coverage across the U.S., even through signal loss.

2. Privacy-first and compliance-led

Given tightening regulations and growing consumer expectations, privacy compliance is essential. With decades as a regulated data steward, we apply the same rigorous controls from our financial operations to marketing data.

Every data partner is verified for transparency and compliance with consent requirements, and all consumer data is governed by Experian’s Global Data Principles, which exceed industry standards. We help brands meet their privacy and consent obligations confidently while maintaining the data integrity that drives results.

3. Real-time, contextual activation

Experian’s industry-leading Offline and Digital Graphs are widely adopted across the advertising ecosystem, powering identity resolution and audience activation for the world’s top marketers. Our integrations span 30+ direct and 200+ indirect activation platforms, including leading DSPs, CTV networks, and commerce environments.

With real-time, AI-driven contextual intelligence, Experian enables privacy-safe targeting even in signal-limited environments through solutions like Contextually-Indexed Audiences that deliver reach without reliance on cookies or personal identifiers.

4. Platform flexibility

Modern marketing requires interoperability. Experian’s onboarding framework is technically integrated across multiple platforms, offering brands and data providers the freedom to activate where they choose.

Whether through self-service onboarding in Audience Engine for first-party data or managed onboarding for third-party monetization, Experian scales with your organization, providing transparent pricing, seamless delivery, and dedicated support teams to ensure every connection performs.

5. Human-centered innovation

Marketing should strengthen relationships and build trust. Our AI-driven identity systems are designed to protect privacy, respect individuals, and create real human value — helping brands connect with people meaningfully. They aren’t built to collect more data but to make better use of the data you already have by connecting insights responsibly and ethically.

Every innovation at Experian is guided by the principle of balancing personalization with compliance.

Top use cases for Experian’s onboarding solutions

Our onboarding solutions are transforming how brands operate across industries every day. Whether you’re deepening loyalty, expanding reach, or proving performance, Experian helps connect data responsibly to drive measurable results.

Here’s where we make the biggest impact:

  • Automotive: Connect purchase intent data with digital identifiers for more efficient targeting.
  • Commerce media: Use both first- and third-party onboarding — first-party for on-site activation and owned marketing, third-party for off-site activation and monetization —all while maintaining compliance and accurate attribution.
  • CPG: Activate shopper data through retailer partnerships to drive off-site reach and stronger brand collaboration.
  • Data providers: Monetize audience segments across Experian’s programmatic and TV integrations.
  • Financial services: Deliver compliant, personalized cross-channel offers with unified identity.
  • Healthcare: Use National Provider Identifier (NPI) onboarding to reach healthcare professionals compliantly.
  • Retail: Power loyalty personalization, partner monetization, and CMN audience activation.

Across each use case, Experian’s privacy-first identity foundation turns data onboarding into a trusted driver of growth and stronger customer relationships.

Navigate the new data economy with Experian

Data onboarding has come a long way, mirroring the changes in marketing itself. We’ve moved from relying on third-party cookies to empowering first-party data, and now to building collaborative ecosystems like CMNs.

At Experian, we’re right in the middle of that evolution. With decades of data expertise, privacy leadership, and AI-driven activation, we help marketers connect more responsibly, measure what matters, and grow with confidence.

Want to see what that looks like for your brand? Let’s build safer connections together.

Start connecting responsibly

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Data onboarding FAQs

What is Experian First-Party Onboarding and Third-Party Onboarding?

Experian First-Party Onboarding helps brands take the customer data they already own, like CRM lists or loyalty files, and use it safely across digital channels for targeting, personalization, and measurement. Experian Third-Party Onboarding helps retailers, publishers, and data providers share or monetize their audiences responsibly with partners through secure, privacy-first activation.

Both are powered by Experian’s trusted identity foundation that keeps every connection accurate, compliant, and privacy-safe.

What’s the difference between first-party and third-party data onboarding?

The difference between first- and third-party onboarding is who’s using the data. First-party means a brand is activating its own customer information, while third-party means that data is being shared or used by another advertiser or partner.

When does first-party onboarding become third-party onboarding?

First-party onboarding becomes third-party onboarding most often in CMNs or commerce media. When a retailer monetizes its first-party shopper data for use by CPGs or advertisers, the use case shifts to third-party onboarding.

Why do marketers need both first- and third-party onboarding?

First-party onboarding helps brands reach and understand their existing customers, while third-party onboarding helps expand reach, enable partnerships, and monetize data responsibly.


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Benefits of digital marketing in political campaigns As the 2024 election approaches, using digital marketing in political campaigns becomes paramount to effectively reach and influence voters where they spend a significant portion of their time—online. Kamala Harris's entry into the race has shifted spending priorities, particularly in critical states such as Ohio, where the Senate race has already attracted $300 million in ad spending. Political ad spend on connected TV (CTV) is expected to rise significantly, from 2.7% in 2020 to 12.8% this year. The Harris campaign is spearheading this trend, dedicating $200 million to digital ads, with a substantial portion directed toward streaming platforms. Embracing digital marketing can help campaigns effectively shape opinions and mobilize support. Here are five key benefits of integrating digital marketing strategies into political campaigns: Unparalleled reach with targeted advertising: A well-connected digital platform partner can help you reach your target audiences across the ecosystem – from social to the open web. Optimization flexibility: Digital marketing allows for quick adjustments in response to real-time data and evolving circumstances. Interactive engagement: The interactive nature of digital channels creates meaningful engagement and dialogue between candidates and voters, building connections and community. Insights: Robust analytics provide valuable insights into audience behavior and preferences, facilitating continuous optimization and refinement of outreach efforts. Amplified messaging: Through digital marketing, political campaigns can amplify their message, mobilize support, and forge deeper connections with voters. Data serves as the foundation for these benefits. Interactivity hinges on data to deliver the right message and creative for engagement. Insights are gained through pre-campaign research, analyzing audience attributes to grasp their interests and behaviors. Flexibility relies on real-time campaign data, a unique advantage in digital marketing. In an era where audiences are available readily on most major activation platforms, advertisers need to understand how audiences are built to be privacy conscious and consistent in a cookieless environment. Experian’s political personas Digital marketing in political campaigns is crucial to reach and influence voters online. Integrating Experian's political personas into your political campaign strategy can help you grasp the complexities of today's American voter landscape and craft tailored engagement strategies. These personas offer invaluable insights into voter viewpoints on key political issues, enriching digital marketing efforts and empowering campaigns to connect with constituents more effectively. Experian has created 10 political personas to help you better understand today’s American voter so you can reach consumers based on their viewpoints into key political issues.  Our political personas group voters along the political spectrum from most “committed” on the ends of the spectrum. Let’s walk through how we define each persona starting from the most “committed” personas on the ends of the spectrum. Committed Democrats This audience contains consumers who are likely to have a "very liberal” outlook on political issues. They have strong liberal opinions on various topics including key issues and the economy and are very involved in their communities. Committed Republicans This audience contains consumers who are likely to have a "very conservative” outlook on political issues. They are well-informed, community-minded individuals with strong opinions that reflect their conservatism. They have very conservative attitudes regarding key social issues. Moderate Democrats This audience contains consumers who are likely to have a “somewhat liberal” outlook on political issues. Moderate Republicans This audience contains consumers who are likely to have a “somewhat conservative” outlook on political issues. Political Leaning Liberals This audience contains consumers who are likely to have strong opinions on key issues that may not align with the traditional Democrat point of view. Political Leaning Conservatives This audience contains consumers who are likely on-the-fence on traditional Republican points of view on key issues. Liberal Leaning Independents This audience contains consumers who are registered independents and who are likely to have a “middle of the road” outlook on political issues while tending to lean more liberal. Conservative Leaning Independents This audience contains consumers who are likely registered independents and likely have a "middle-of-the-road” outlook on political issues while tending to lean more conservative. Political Unregistered Liberal Leaning This audience contains consumers who are not likely to have aligned with a specific party, but have a more liberal attitude. They are well-informed and are aware of important political issues. They frequently align with but are not necessarily completely aligned with liberal points of view. Political Unregistered Conservative Leaning This audience contains consumers who are not likely to have aligned with a specific party, but have a more conservative attitude. They are well-informed and are aware of important political issues. They frequently align with but are not necessarily completely aligned with conservative points of view.    These 10 personas can help you better understand who the American voter is, but when combined with our 200 politically relevant audiences, such as watches political TV, donations to charitable causes, engagement channel preferences, hobbies, and more, the ability to study and improve engagement for each persona is considerably magnified. How to combine our political personas with other audiences If you're a political candidate looking to reach an important population, Experian audiences are available on-the-shelf of major platforms. For example, if you want to reach unregistered voters and independent voters to influence green initiatives within your community, you can focus on unregistered and moderate personas in the area and combine that with audiences interested in green initiatives, like our GreenAware segments – which predict a consumer’s attitude and point of view on environmental issues. You can use our "Political Unregistered Liberal Leaning", "Liberal Leaning Independents," and GreenAware “Think Greens” audience segments to reach constituents who are likely to be most interested in your message. To reach voters based on their regional voting patterns, you can use our new battleground counties and district audiences: Affiliation Switcher Counties   Battleground Counties  House Battleground Districts  Democrat Counties Republican Counties Independent Counties Add Experian’s audiences to your 2024 election strategy Political advertising spend is projected to surpass $12 billlion in the 2024 election cycle, generating the largest amount of voter outreach in the history of American elections. Experian’s audiences are available on major activation platforms allowing you to strategically reach constituents who would be most impacted and interested in your initiatives. As we approach a cookieless future, Experian’s political personas are cookie resilient. Our data is rooted in both offline and online data that doesn’t rely on third-party cookies. The personas do not rely on an individual’s browsing behavior. Experian can help our partners understand and engage with these political audiences. Over 200 politically relevant Experian audiences are available for activation on-the-shelf of the leading TV, demand, and supply platforms. Here are the platforms where you can find our political audiences: ArcSpan Audigent Cadent Eyeota Magnite Microsoft Nexxen Pandora Permutive Samsung Ads The Trade Desk Verizon Media Viant Videoamp Yieldmo Can’t find the audience you’re looking for or need a custom audience? Connect with our audience team for more information. Connect with our audience team Contact us Latest posts

Apr 23,2024 by Experian Marketing Services

TV measurement 2024: Navigating identity, impressions, and interoperability

As audiences shift from linear TV to streaming and digital platforms, measurement is becoming more complex and critical. In 2024, brands that can unify impressions across channels, resolve identity, and connect measurement to business outcomes will gain a significant advantage.   Here’s what advertisers and platforms need to know.  Why TV measurement is under pressure One name has long stood as the bedrock in TV measurement: Nielsen.  Nielsen Nielsen is a leading provider of TV audience measurement and analytics. It is known for its TV rating system, which tracks viewership across various demographics and time slots. Nielsen’s data is used by media companies, advertisers, and broadcasters to understand audience preferences, develop, and plan advertising campaigns, and monitor program performance. Nielsen’s recent global expansion Nielsen has continued to expand its global coverage and now fully represents 100% of TV households in the continental U.S., delivering comprehensive and accurate audience measurement. Through this expansion, Nielsen has remained a go-to resource for domestic and international television analytics. In 2021, Nielsen faced a significant setback when it was stripped of its MRC (Media Rating Council) accreditation, sending shockwaves through the industry. While the accreditation was eventually reinstated in 2023, the incident underscored the need for diversification and alternatives within TV measurement. TV measurement competitor outlook For decades, advertisers and agencies have relied on Nielsen's metrics as the gold standard, a trusted source of data guiding ad spending and campaign strategies. However, recent developments have shaken this foundation, prompting a reevaluation of the TV measurement landscape. One notable trend emerging in TV measurement in 2024 is the increasing interest in alternative measurement providers. As advertisers seek greater transparency, accuracy, and flexibility in measurement, many are exploring options beyond Nielsen. These providers offer distinct advantages and drawbacks, presenting advertisers and agencies with a wealth of options and considerations. Panel-based TV measurement providers Panel-based TV measurement has long been a staple in the industry, relying on representative samples of viewers to extrapolate audience behavior. In 2024, several providers offer panel-based solutions, each with different strengths. Comscore Comscore is a key player in panel-based TV measurement, offering comprehensive audience measurement solutions for both linear and digital television. With its massive panel of opted-in households, Comscore provides advertisers with detailed demographic and behavioral insights, enabling targeted advertising strategies. Comscore recently earned MRC accreditation for total household and average audience measurement in national and local TV reports. Kantar Media Kantar Media offers a range of panel-based TV measurement services, including audience measurement, ad effectiveness measurement, and competitive intelligence. With its global footprint and deep expertise in media analytics, Kantar Media helps advertisers understand audience trends and optimize their media investments. Kantar Media is currently working to create a cross-media measurement panel similar in size to what Nielsen offers. While Kantar Media does not presently operate in the U.S. TV measurement market, it would be a formidable competitor should it move into the arena. ACR-based TV measurement providers Automatic content recognition (ACR) technology has revolutionized TV measurement, allowing for real-time monitoring of content consumption across devices. In 2024, several providers use ACR technology to deliver innovative measurement solutions. iSpot.TV iSpot.TV has emerged as a leading provider of ACR-based TV measurement, using its advanced technology stack to capture and analyze TV ad exposures in real-time. Through its acquisition of 605, iSpot.TV strengthens its position in the market, offering advertisers enhanced audience targeting and attribution capabilities. iSpot.tv’s ad catalog and ad occurrence data are fully accredited by the MRC, which is one of its strongest assets. Watch our Ask the Expert with 605 here Samba TV Samba TV offers a comprehensive ACR-based TV measurement platform, providing advertisers with insights into audience behavior across linear, streaming, and connected TV environments. With its robust data infrastructure and machine learning algorithms, Samba TV enables advertisers to optimize their TV advertising campaigns for maximum impact. Samba has recently partnered with HyphaMetrics to create an alternative panel to compete with others in the market. TVision TVision is a smaller competitor in this group that blends ACR-based TV measurement solutions with a panel-based approach, offering advertisers and networks real-time visibility into viewer engagement and attention metrics. By tracking viewer attention and emotional response, TVision helps advertisers understand the effectiveness of their TV ad campaigns and make data-driven decisions. Four common misconceptions in CTV advertising Advantages of alternative measurement providers  As the TV measurement landscape evolves in 2024, alternative providers present compelling advantages over traditional approaches, with three key benefits to consider.  Diverse data sources: Alternative providers use a wide array of data sources, including set-top boxes, smart TVs, streaming platforms, and digital devices, offering a more comprehensive view of audience behavior.  Granular insights: Many alternative providers offer granular insights into viewer demographics, preferences, and engagement metrics, allowing for more targeted and effective advertising strategies.  Real-time analytics: Some providers deliver real-time insights that let advertisers optimize campaigns on the fly and quickly act on emerging trends.  Learn how our Digital Graph creates a unified view across TV and digital Challenges with alternative measurement providers Alternative providers face several key challenges that need to be addressed before they are widely adopted. Let's dive into each challenge in more detail. Fragmentation With multiple providers using different methodologies and metrics, achieving standardization and comparability across campaigns can be a daunting task. With the proliferation of over-the-top (OTT) services, the TV measurement landscape has become increasingly complex, with new platforms emerging regularly. While ACR technology has enhanced data collection directly from televisions, the market remains highly fragmented, with many manufacturers (like Vizio, LG, and Samsung) building their own ACR solutions. We've teamed up with both LG and Samsung to make our identity and audience solutions available directly within their platforms, enhancing targeting, activation, and measurement capabilities for advertisers in the CTV space. Data privacy concerns As TV measurement becomes increasingly data-driven, concerns around consumer privacy and data ethics loom large, necessitating robust privacy protocols and compliance measures. We’ve already seen lawsuits around the ACR approach to TV measurement. Education and adoption Shifting away from the familiar territory of Nielsen requires education and buy-in from stakeholders, including advertisers, agencies, and media buyers, which can be a gradual and iterative process. See how we help Optimum Media connect every screen to real results Next steps for an identity graph in TV measurement As the TV measurement landscape trends toward a blend of options instead of singular approaches, the ability to identify and target audiences across platforms is crucial. An identity graph serves as a foundational tool that can enable brands and advertisers to resolve disparate data sources into a unified view of the consumer. Experian’s Digital Graph includes more than 4 billion digital identifiers in the U.S., such as mobile ad IDs (MAIDs), universal IDs, connected TV (CTV) IDs, third-party cookies, and hashed emails (HEMs). Representing 250 million individuals and 275 million CTV IDs, it helps advertisers maintain consumer connections as signals fade. Our ability to merge offline and digital data delivers stronger ID resolution, cross-channel attribution, and clearer insights into audiences across streaming, linear, and digital environments.  And because identity is only as powerful as the activation it enables, Experian’s data marketplace makes these audiences directly addressable across TV platforms. Advertisers can seamlessly activate custom audience segments for CTV, streaming, and linear partners – all while maintaining the same identity foundation across planning, targeting, and measurement.  As advertisers navigate the complexities of the TV measurement landscape in 2024, combining Experian’s Digital Graph, Offline Graph, and data marketplace will be essential for building effective cross-channel advertising strategies and maximizing ROI.  Learn how our Digital Graph strengthened MiQ's Identity Spine How Experian supports TV measurement Experian has been in the TV measurement space for decades and offers flexible attribution reports that can attribute media spend on TV to real actions or outcomes, such as website visits, physical location visits, and online and offline sales. We also have unique data through our automotive and financial databases that can be used for attribution. Through our Consumer Sync solutions, you can elevate your attribution quality to understand the true path to conversion by linking all digital touchpoints to a single person. The next frontier of TV measurement TV measurement in 2024 presents both challenges and opportunities for understanding audience behaviors and preferences. We anticipate a continued migration toward alternative providers as advertisers seek greater flexibility and accuracy in measurement. We expect a fragmented future for TV measurement, where data sources extend beyond traditional giants like Nielsen to include numerous smaller players. Despite the entrenched role of linear TV measurement, advertisers must adapt to a blend of data from diverse sources to navigate the evolving landscape. Read our playbook on how to capture future buyers on FAST At Experian, we have the solutions to help you tackle 2024 marketing trends and make the most of your consumer marketing data. Our Graph enables seamless tracking across devices and channels, allowing us to implement first-touch, last-touch, and multi-touch attribution models with unparalleled accuracy. By harnessing the capabilities of our Graph, our attribution solutions can assign value to every crucial touchpoint in the customer journey, giving you a more holistic and comprehensive view of your campaign performance. Connect with an Experian expert to learn more about how we can help you succeed in your marketing efforts. Connect with us today Latest posts FAQs What is TV measurement? TV measurement is the process of tracking how viewers consume content across linear, streaming, and connected TV (CTV), and connecting those impressions to advertising outcomes. Who is TV measurement designed for?  TV measurement is built for advertisers, agencies, media owners, and platforms that need to understand reach, frequency, and ROI across fragmented TV and digital ecosystems. What types of TV measurement solutions exist today? There are panel-based providers (like Nielsen and Comscore), ACR-based providers (like iSpot.TV, Samba TV, and TVision), and hybrid or identity-based approaches that unify signals across channels. How do alternative providers ensure accuracy and performance? Many rely on diverse data sources (set-top boxes, smart TVs, streaming platforms) and identity graphs to improve match rates, reduce duplication, and deliver a more complete view of audiences. Is TV measurement privacy-compliant?  Yes. Leading providers, including Experian, build privacy and compliance into their solutions.  What makes Experian’s approach different from other providers?  Experian uniquely combines offline and digital data within its identity graph, enabling precise ID resolution, cross-channel attribution, and outcome-based measurement that connects media spend to real actions. Where can I learn more or get started? You can explore Experian’s measurement solutions or connect with an Experian expert for a personalized walkthrough.

Apr 16,2024 by Experian Marketing Services

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