The digital front door in healthcare has become an essential part of the patient experience – especially so post-pandemic. Patients want to manage their...
Compared to other industries, healthcare tends to be more resilient to economic turbulence. But the weight of the pandemic, labor shortages, rising costs and...
With the ability to be applied across many different areas – from disease prediction to claims management and administrative tasks – data and analytics in...
Despite positive indicators such as falling inflation rates, low unemployment, and economic growth, many Americans still feel a disconnect between the national outlook and...
In today’s healthcare landscape, providers face the challenge of making costs transparent and understandable for consumers. The Hospital Price Transparency Rule has driven progress...
Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...
To improve the patient journey, providers need to think like consumers. Patients are accustomed to convenience and choice in industries such as retail and...
The COVID-19 pandemic and economic volatility cast a spotlight on America’s healthcare system, revealing many complications with patient access. Most patients and providers agree:...
Proactive price transparency could be a competitive advantage for healthcare providers, as a Kaiser Family Foundation survey suggests a majority of Americans believe Congress...