Patient Engagement

Arm patients with the tools and secure online self-service portals to settle bills, manage accounts, schedule appointments, pre-register and more.

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As 2020 draws to a close and headlines hint that the end might finally be in sight for the pandemic, the healthcare industry is...

Published: December 8, 2020 by Experian Health

How did Starbucks lose $1.2 billion in sales during the pandemic, but still exceed revenue expectations in the last quarter? The answer lies in...

Published: December 3, 2020 by Experian Health

With high-deductible health plans, larger out of pocket costs, and confusion about medical costs in general, it’s no surprise that patients today face increased...

Published: November 19, 2020 by Experian Health

The manual process for fielding scheduling calls isn’t an easy one. Calls can take up to 20 minutes, and call center agents may have...

Published: November 10, 2020 by Experian Health

A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....

Published: October 22, 2020 by Experian Health

“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...

Published: October 20, 2020 by Experian Health

In previous winters, anyone struck by a sore throat or fever might assume they had flu, and head to bed with a hot drink...

Published: October 13, 2020 by Experian Health

While all hospitals and health systems will no doubt encounter revenue-specific challenges related to the pandemic, a solid foundation and targeted approach for improved...

Published: October 8, 2020 by Experian Health

Before working with Experian Health, call center operations at Sanford Health were disparate and disjointed, with each call center operating on a different phone...

Published: October 6, 2020 by Experian Health

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