Patient Engagement

Arm patients with the tools and secure online self-service portals to settle bills, manage accounts, schedule appointments, pre-register and more.

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With so many complexities surrounding deductibles, premiums, copays and more, consumers sometimes struggle to understand the financial components of their health plans and are...

Published: August 6, 2020 by Experian Health

Financial recovery after COVID-19 is likely to be a slow burn for most healthcare organizations, according to a recent survey. Nearly 90% of healthcare...

Published: August 4, 2020 by Experian Health

The focus on improving health plan member engagement and overall experience has been steadily growing over the years, much of it being driven by...

Published: July 30, 2020 by Experian Health

Many patients today are forced to call the doctor to schedule an appointment. These phone calls are often inconvenient: patients are required to call...

Published: July 28, 2020 by Experian Health

With a vaccine for COVID-19 thought to be at least a year away, healthcare providers are steeling themselves for even more cases in the...

Published: July 21, 2020 by Experian Health

By January 2021, millions of those who suffered job losses in the wake of COVID-19 will see their unemployment insurance end. Medicaid and subsidized...

Published: July 16, 2020 by Experian Health

Medical expenses are often a source of anxiety for many patients, whether they are unsure about the amount owed or how they’ll ultimately pay...

Published: July 1, 2020 by Experian Health

With COVID-19 leading to postponed and cancelled medical appointments, more consumers are turning to “contactless care”. Recent figures suggest telehealth adoption has shot up...

Published: June 25, 2020 by Experian Health

Consumers today expect fast and convenient access to almost everything, healthcare included. While still only offered by a fraction of healthcare providers out there,...

Published: June 18, 2020 by Experian Health

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