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Best Practices: Debt Collection Strategies
Holistic Debt Management Pre-Recorded Webinar
Learn how large utility and energy companies are using holistic debt management to lower operating costs, reduce risk and increase liquidation and recovery rates.
Insight and Action
10 steps utility companies can take to optimize their collections strategies.
Case Study: PINpoint ServicesSM
A leading multistate natural gas utility company collected $1.8 million using Experian’s PINpoint ServicesSM product.
Data Reporting Guidebook for Energy and Telecommunications
Take control of your information management problem more effectively with full-file data reporting.
Key Product Highlights
Predict Risk – Specifically for Telecommunications and Energy Service Accounts
Communications and Energy
Meet the challenge of a rapidly changing competitive landscape. Experian is the only company to offer insight into both residential and commercial markets for all stages of the Customer Life Cycle, with a full suite of service choices and product offerings. Gain the advantage in a world of converging services, corporate mergers, new technologies and high market penetration.
- Expand your customer base
- Reduce risk exposure
- Maximize account profitability
Targeted Acquisitions
Grow your list of new customers, while deepening relationships with emerging customers. Experian offers demographic, psychographic and propensity data, credit profiling tools, and accurate customer profiles that can help you identify profitable opportunities. Build effective marketing campaigns and increase your revenues with the best credit and marketing information available.
Risk Management
Mitigate the increased risk exposure that comes with added product offerings. Experian helps your customer service representatives obtain a comprehensive credit risk profile on every new customer. Start with the highest-quality data for more accurate application processing and enhanced predictive capabilities.
Account Profitability Models
Maximize the value of each customer. Experian's models can help you predict which of your customers are likely to buy more – offering you strategies to enrich those accounts. Find out which customers may stop buying and learn how to save those relationships. When payments are delinquent, take advantage of the tools and advice you need to help manage your collection efforts.
Improve Business Process Flow
Improve the business process flow when administering your internal low-income assistance program. Experian's score in this are can help you pinpoint the likelihood that a customer will qualify for your internal low-income assistance program. Find out which customers may qualify for your internal low-income assistance program and learn how to streamline and make your program more efficient ultimately saving costs and improve the bottom line.