
As Chief Product Officer, Clarissa oversees Product, Innovation, Voice of the Customer, and Experience Management. Clarissa brings more than 20 years of experience as a technology product leader and has demonstrated her ability to develop and implement effective processes to drive customer outcomes. Throughout her impressive career in the healthcare industry, Clarissa has led with a natural customer-focus and is passionate about equipping her teams to effectively meet the needs of clients. With the addition of Innovation and Experience Management to her portfolio, Clarissa is focused on elevating the product organization by gathering client feedback, analyzing client experience, and using that to drive innovation of future products. Most recently, Clarissa was the Vice President of Product Management, Platforms & Experience Enablement at Humana, where she was responsible for overseeing Humana’s digital products and platforms. Clarissa received her Bachelor of Arts degree from Duke University. She is based out of San Diego, California, where she lives with her husband and teenage twins.
-- Clarissa Riggins
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