Chief Innovation Officer, Kathleen Peters recently spoke on an “AI at Velocity: Securing the Agentic Enterprise” panel at Fortune Brainstorm AI, exploring strategies for designing, deploying, and securing agents to ensure observability and control from day one.
The panel covered a core theme that underscores how to accelerate enterprise adoption of AI agents: promoting trust. The discussion explored different dimensions of trust in AI agents, all of which speak to strengths of Experian. First, Kathleen cited the critical need to know the intent behind an agent, verifying whether it is acting on behalf of a human, another agent, or a bad actor. Also, understanding the permissions that the agent has been given is very important. Here, Experian’s identify protection and fraud prevention solutions play a key role.
Second, trust is built through policy guardrails that enterprises put in place that provide a framework for its network operations across the governance, orchestration, and execution layers. Ensuring proper security of agentic processes becomes the top priority for businesses and consumers who engage with the enterprise. This security is especially important in highly regulated industries, such as financial services and healthcare.
These policy guardrails will serve two purposes: differentiate a brand’s customer experience and eventually become the foundation for industry-wide regulatory standards. These guardrails need to be enforced by a policy engine that should have the capability to remediate or reverse the action of an AI agent if its actions violate any policy.
Experian Ascend Platform’s feature set includes this kind of governance and orchestration of agentic-AI processes to ensure the highest standards of data privacy and protection, and keep our customers safe and secure.
The panel closed with a look-ahead to 2026 and beyond. Kathleen emphasized that agents will quickly move beyond automation of human tasks into new areas where they will “talk” to each other and even spawn new agents. In this fast-evolving landscape, building trust through enterprise policy and proper orchestration and governance of AI agents will separate the market winners from the rest.
Watch the virtual event here.
