Ask any agency or brand leader what they want from a curation partner, and you’ll hear similar things: better data, cleaner deals, and measurable outcomes. At the same time, most teams are also managing a media strategy that spans dozens of platforms, partners, and environments. Your strategy shouldn’t be constrained by any one of them.
While those things matter, there’s a question underneath all of them that rarely gets asked directly.
Is your curation partner structured to serve you, or to serve their own position in the ecosystem?
That question matters more today than it did two years ago. The programmatic ecosystem has consolidated. Platforms have gotten larger, partnerships have become more entangled, and the line between trusted partner and another stakeholder with an agenda has gotten harder to see.
At Experian, we think about neutrality as the structural question curation has to answer first. Before data quality. Before deal performance. Before scale.
What neutral actually means
Neutral isn’t the same as passive. It means being structured to serve both sides of a transaction without benefiting from pushing either side in a particular direction. That’s the definition of a trusted intermediary: sitting in the middle of the ecosystem to create better outcomes, not to capture a larger share of it.
For curation, that means a few things we take seriously. We are demand-side platform (DSP) agnostic. We don’t route buyers toward certain platforms because we have a financial stake in their success. We honor existing supply-side platform (SSP) relationships and build integrations that work across the agencies, brands, publishers, and technology platforms our clients already use. Our goal is to work inside your ecosystem, not compete with it.
Why neutrality is harder to find than it should be
Most players in the programmatic supply chain have built their business models around a specific position. DSPs optimize for platform retention, SSPs want a larger share of available supply, and walled gardens are designed to keep signal inside their environment.
Those are understandable business decisions. But they create conflicting incentives for anyone inside those structures who is also being positioned as a neutral curation partner.
Experian’s position is different. Our value grows when the ecosystem stays open and connected. That alignment shapes how we build, price, and go to market. It’s what makes genuine neutrality possible at scale.
Neutrality is what makes everything else trustworthy
Data quality, interoperability, and performance all matter in a curation partner. But none of those capabilities deliver their full value when the partner providing them has a stake in steering outcomes toward their own infrastructure.
Neutrality is the condition that makes the rest of the evaluation trustworthy.
For teams assessing curation partners right now, I’d start there. Ask how the partner makes money. Ask who benefits when you stay inside their ecosystem. Those answers will tell you a great deal about whether the relationship is actually built in your interest.
About the author
Kevin Dunn
Chief Revenue Officer, Experian
Kevin Dunn joins Experian Marketing Services with more than 20 years of leadership experience across marketing and advertising technology, most recently serving as Senior Vice President of Brands and Agencies at LiveRamp. In that role, he led growth across retail, CPG, travel, hospitality, financial services, and healthcare, overseeing new business, account expansion, and channel partnerships.
Kevin is known for building cohesive, accountable teams and leading with optimism, clarity, and a strong sense of shared purpose. His leadership philosophy centers on empowering people, driving positive outcomes for clients and fostering a culture where teams can grow, take smart risks, and succeed together.
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Leading data insights and cross-device-powered services bridge mobile insights with connectivity to drive real-time consumer intelligence NEW YORK, May 17, 2017 /PRNewswire/ — Tapad, now a part of Experian, the leader in cross-device marketing technology, has partnered with Resonate, a leading provider of real-time consumer intelligence and activation SaaS solutions. Through this partnership, Resonate will leverage the Tapad Device Graph™ to capture a deeper understanding of its mobile app audiences and provide brands with a more direct connection to their intended consumers. The integration of Resonate and Tapad’s technologies equips mobile app brands with insights into their consumers’ values, beliefs, motivations and purchase drivers. As a result, mobile app brands will better understand how to tailor messaging, drive advertising engagement, increase lift in performance across mobile consumers and ultimately boost revenue and returns. Utilizing the advanced data that the Tapad Device Graph™ provides, Resonate will create an Identity Service that connects mobile IDs to Resonate IDs for reporting insights both in-platform and out. To date, Tapad and Resonate have already driven incremental device connections for nearly 60 percent of customer profiles with an amplification rate of more than 120 percent, resulting in more than 400 million net new IDs within Resonate’s user base. “After testing multiple partners over the course of 12 months, it was clear that Tapad was the partner for us, given their ability to provide cross-device connectivity for more than one billion unique IDs against our consumer base,” said Joel Pulliam, SVP and chief product officer at Resonate. “In addition, Resonate customers have an inherent trust in Tapad’s mix of probabilistic and deterministic mobile connectivity data to provide a unified understanding of their mobile audiences.” “Partnering with Resonate will not only provide its brands with a more in-depth and actionable understanding of its consumers, but it will also allow our clients to connect with mobile consumers on a deeper level,” said Pierre Martensson, SVP and GM of Tapad’s global data division. “Resonate is not just answering the question of ‘how’ consumers are making purchases, but also tackling the more difficult question of ‘why’ they make certain buying decisions to best inform mobile brands about their audiences.” Contact us today
Partnership leverages industry-leading Tapad Device Graph™ for more effective video marketing across all connected devices NEW YORK, April 11, 2017 /PRNewswire/ — Tapad, a part of Experian, the leading provider of privacy-safe, cross-device marketing technology solutions, has announced its partnership with Innovid, the world’s leading video marketing platform. This integration enables Innovid to bring cross-device personalization and a more unified viewer experience to its video marketing clients including Bank of America, L’Oréal, Microsoft and Procter & Gamble. Innovid’s proprietary technology is the only platform optimized for video, enabling marketers to thrive in an ever-changing digital television landscape. Since its launch last year, Innovid’s Marketing Cloud Suite has helped marketers increase message relevance and the opportunity to drive conversions, retention and acquisition through video personalization. By leveraging the Tapad Device GraphTM, Innovid’s marketers can now benefit from the ability to drive consistent, personalized user experiences across all devices, creating more impactful connections with consumers and increasing ROI. “Personalization is a must for every data-driven marketer and really needs to happen across all devices to ensure a unified customer journey,” says Ronnie Lavi, SVP of product at Innovid. “At Innovid, we recognize one size does not fit all when it comes to video. As an open platform, we are always looking to add best-of-breed capabilities through integrations and partnerships, and we’ve chosen Tapad because of its superior cross-device expertise.” “Innovid has long paved the way for effective personalization in the video marketing space,” says Pierre Martensson, GM of Tapad’s data division. “As video continues to gain popularity across digital formats, we’re excited to see how our technology empowers Innovid to bring that renowned personalization to more customers across all of their devices.” Contact us today