Why neutrality is the foundation curation is built on

by Kevin Dunn, Chief Revenue Officer 4 min read July 30, 2026

Neutrality in curation. The question worth asking first

Ask any agency or brand leader what they want from a curation partner, and you’ll hear similar things: better data, cleaner deals, and measurable outcomes. At the same time, most teams are also managing a media strategy that spans dozens of platforms, partners, and environments. Your strategy shouldn’t be constrained by any one of them.

While those things matter, there’s a question underneath all of them that rarely gets asked directly.

Is your curation partner structured to serve you, or to serve their own position in the ecosystem?

That question matters more today than it did two years ago. The programmatic ecosystem has consolidated. Platforms have gotten larger, partnerships have become more entangled, and the line between trusted partner and another stakeholder with an agenda has gotten harder to see.

At Experian, we think about neutrality as the structural question curation has to answer first. Before data quality. Before deal performance. Before scale.

What neutral actually means

Neutral isn’t the same as passive. It means being structured to serve both sides of a transaction without benefiting from pushing either side in a particular direction. That’s the definition of a trusted intermediary: sitting in the middle of the ecosystem to create better outcomes, not to capture a larger share of it.

Curated audience activation across search, video, and native

For curation, that means a few things we take seriously. We are demand-side platform (DSP) agnostic. We don’t route buyers toward certain platforms because we have a financial stake in their success. We honor existing supply-side platform (SSP) relationships and build integrations that work across the agencies, brands, publishers, and technology platforms our clients already use. Our goal is to work inside your ecosystem, not compete with it.

Why neutrality is harder to find than it should be

Most players in the programmatic supply chain have built their business models around a specific position. DSPs optimize for platform retention, SSPs want a larger share of available supply, and walled gardens are designed to keep signal inside their environment.

Those are understandable business decisions. But they create conflicting incentives for anyone inside those structures who is also being positioned as a neutral curation partner.

Experian’s position is different. Our value grows when the ecosystem stays open and connected. That alignment shapes how we build, price, and go to market. It’s what makes genuine neutrality possible at scale.

Neutrality is what makes everything else trustworthy

Data quality, interoperability, and performance all matter in a curation partner. But none of those capabilities deliver their full value when the partner providing them has a stake in steering outcomes toward their own infrastructure.

Neutrality is the condition that makes the rest of the evaluation trustworthy.

For teams assessing curation partners right now, I’d start there. Ask how the partner makes money. Ask who benefits when you stay inside their ecosystem. Those answers will tell you a great deal about whether the relationship is actually built in your interest.


About the author

Head-and-torso portrait of a smiling adult man with short brown hair, wearing a white collared shirt layered under a dark sweater and black jacket, posed against a plain light gray background.

Kevin Dunn

Chief Revenue Officer, Experian

Kevin Dunn joins Experian Marketing Services with more than 20 years of leadership experience across marketing and advertising technology, most recently serving as Senior Vice President of Brands and Agencies at LiveRamp. In that role, he led growth across retail, CPG, travel, hospitality, financial services, and healthcare, overseeing new business, account expansion, and channel partnerships.

Kevin is known for building cohesive, accountable teams and leading with optimism, clarity, and a strong sense of shared purpose. His leadership philosophy centers on empowering people, driving positive outcomes for clients and fostering a culture where teams can grow, take smart risks, and succeed together.


Latest posts

Tapad, now part of Experian, and Matter More announce strategic partnership

Tracey Scheppach’s new marketing and media practice leverages Tapad’s device-level data to help clients achieve “marketing nirvana” NEW YORK and CHICAGO, April 5, 2017 /PRNewswire/ — Today, Tapad, now part of Experian, is the leading provider of unified, cross-screen marketing technology solutions, and Matter More, a next generation marketing and media practice with deep experience in the advanced TV space, announced a strategic partnership to bring together world class digital data and audience development expertise to help marketers improve how they connect with consumers. As consumer behavior continues to expand across multiple devices, today’s marketers need robust, comprehensive data solutions to accurately engage the people who matter most to their brands. At the same time, the TV industry has reached an advertising tipping point, capitalizing on the power of device-level data. “Achieving unduplicated reach and frequency across all channels with true addressability, and the ability to measure outcomes, is marketing nirvana,” says Tracey Scheppach, CEO and co-founder of Matter More, a new agency built for the modern age. “The best opportunity to deliver ‘marketing nirvana,’ at scale, is by partnering with Tapad and using their world-class Device Graph to help our clients simply matter more to the people they care about most.” “By leveraging our access to rich TV data, we can now measure the actual performance of media across channels,” says Marshall Wong, SVP, TV for Tapad. Tapad’s proprietary Device Graph™ unifies consumer behavior data across all devices, uncovering the interests, passions and behaviors of the audiences who matter most. As with any data solution, privacy, transparency and trust are crucial to bringing marketers a solid offering that delivers results. “Tapad is excited to partner with Matter More to tap into their knowledge base and experience working with some of the largest brands on TV today,” says Kate O’Loughlin, SVP and GM of Tapad’s media division. “The time has come to truly unleash the power of device-level data at scale.” Contact us today

April 5, 2017 by Experian Marketing Services
Tricky triggers: Understanding shopping cart abandonment compliance

Ensure you understand privacy compliance pitfalls with special attention on shopping cart abandonment emails.

March 20, 2017 by Experian Marketing Services
Signal and Tapad, now part of Experian, partner to expand customer reach across devices

Partnership combines customer connections and cross-device scale to deliver more strategic customer insights NEW YORK AND CHICAGO — March 16, 2017 — Signal, the global leader in customer identity, today announced a partnership with Tapad, now part of Experian and the leading provider of unified, cross-screen marketing technology solutions. This global integration extends device connectivity for Signal’s clients across North America, APAC and EMEA by leveraging Tapad’s proprietary Device GraphTM. With Signal’s Customer Identity Solution, brands benefit from more visibility of known customers, lower costs to reach those customers and decreased expenses and data loss that often results from using multiple vendors. Integrating with Tapad’s Device Graph, which connects billions of devices, enables Signal clients to build an even broader view of their known customers across multiple devices. This integration combines Signal’s customer identity scale with Tapad’s device scale to expand the reach of addressable media channels and enhance customer journey insights across touchpoints. Tapad and Signal were able to drive incremental device connections for more than 65 percent of customer profiles, linking an average of 6.8 browsers and devices per customer. With this combined data set, Signal clients can expand their authenticated view of a customer to all associated devices and realize more strategic insights into their high-value users. The partnership also allows Signal’s clients to integrate in real-time with Tapad’s media platform, Unify. This proprietary technology enables advertisers to make real-time activation and buying decisions with maximum scale, as well as automated reporting and measurement. “Continuously recognizing customers across devices instantly and in a privacy-safe way is essential for marketers to stay competitive,” said Marc Kiven, founder and CRO of Signal. “We are thrilled to enter this unique, global partnership with Tapad, enabling our clients to access their technology and more effectively reach customers in real-time and at scale.” “Being able to leverage a persistent view of customer connections across devices is a huge challenge for brands,” said Pierre Martensson, SVP and GM of Tapad’s global data division. “With Tapad, Signal is now able to connect with the billions of existing data points in our device graph to help clients better understand customer behavior and realize even stronger customer engagement.” Contact us today

March 16, 2017 by Experian Marketing Services